Nice but let down by garlic cheese bread..... Lovely location. Breakfast awesome Room service produce

Exceptional Friendly service, bar area nice with reasonable prices for a hotel. Clean large room, comphy bed. Didn't have evening meal but had pizza in the Drop Inn instead, very tasty 😋. Breakfast varied and tasty too. Nothing

Have ruined the location by a housing estate having been built on the surrounding land blocking the views.

brilliant 5 star review from me. I like everything it’s amazing. BUT I disagree with one thing, the ladies do not have a private changing room. for people who are body conscious . I had to go in the toilet to get changed with a number of other lady’s wanting to do the same thing. you need at-least 2 private changing rooms with a curtain. everything else is 100% 5star. thanks for my stay but it would be nice for you to think about people like me who don’t like to get changed in front of other woman. I like everything it’s amazing. BUT I disagree with one thing, the ladies do not have a private changing room. for people who are body conscious . I had to go in the toilet to get changed with a number of other lady’s wanting to do the same thing. you need at-least 2 private changing rooms with a curtain. everything else is 100% 5star. thanks for my stay but it would be nice for you to think about people like me who don’t like to get changed in front of other woman.

Brilliant value for money on lovely grounds. Had a spa weekend with the Mrs in the middle of Jan and we loved it. Spa access was much needed and we both left feeling very relaxed. Would definitely recommend staying here or even going for the day to use the spa facilities. Meal in the evening was delicious too

Rooms in the hotel were tired and needed updating but were clean. Spa was basic. But the treatment rooms and the treatment itself were very good. Food was excellent, in the pub at lunch, the evening meal and also breakfast. Good value overall for the overnight spa break. We were lucky with an amazing sunset during our stay.

lovely place great hotel

Nice hotel for a one night stay. The Spa facilities were nice, and staff were friendly. The bar and restaurant looked lovely with a nice atmosphere, albeit we didn't have the chance to make use. The room was clean and spacious. The pillows were very uncomfortable, which left both my friend and I with aching necks and headaches, and it was extremely hot in the night. The doors also slam shut every time. In the middle of the night I was woke up a number of times by other guests talking in the corridor and going in their room. it actually makes the bed shake a little when the door slams. I also would say that in the thermal spa, there was some really inappropriate behaviour by other couples, which made it uncomfortable and awkward for us and other guests. Another lady and her daughter got out and left because she felt too uncomfortable. I appreciate you can't control peoples behaviour, but having some supervision of that area might help. Everyone is entitled to enjoy the facilities without feeling like they are in someone's bedroom. On a final point, we arrived in the evening, around 6pm and there wasn't enough parking. We had to perch on the very end where there wasn't a space, which wasn't ideal.

Friendly helpful syaff, comfy bed and the breakfast was really good. The room and parts of the hotel were quite dated and tired but the spa was lovely.
The room wasnt turned over though (we stayed 2 night's) which was a shame.

Great relaxing time. Treatment was perfect. Spa facilities not so good as they failed to mention you only had a certain amout of time in them because it was busy!

Mental Health Retreat Peaceful and relaxed atmosphere

taking the wife away. wonderful food with nice polite staff. the spa is now on an hourly basis rather that available most of the day.

Lovely place The grounds were lovely, the hotel was lovely, staff very helpful and pleasant. Dust on the towel radiator and blood on the blind in the bathroom

Very good Lovely location, decent sized rooms

Great place. Visited several times. Highly recommended.
Room could do with an up date and shower bit cool in the evening only happened once after spa but overall great spa break. The spa is excellent. Food lovely. Will be going back.

I want to start by saying this was the cutest little village. The executive double was super romantic and a great size. The bed was very comfy and big. The spa was incredible, I had the back, head massage with a facial which was truly an amazing, unbelievable experience. The pool was a great size but the hot tub pool was to die for. It was so hot and the jets were amazing. The hot tub pool extends outside with a view of the village. They had two big saunas, one steam room, one aroma room, and one halo lights room. Im going to be very honest about every single room. The one sauna really smelt like urine and people were saying the womens bathroom was leaking, though i dont know if it was leaking, but it did stink of urine. The other sauna was perfect temperature, it was dim and we pretty much had the whole sauna to our selves. The steam room was very nice, however the second day they put too much scent in it so they shut it down. The aroma room smelt amazing, however not very hot, just warm. The halo lights room was really pathetic and cold, it did nothing. However that hot tub pool alone is worth going for. The cold showers were like ice, however i do wish they would allow you to change the temperature. The breakfast was quite yummy however it was expensive for what you got. The lunch menu was ok, the tuna sandwich was very yummy, with hand made crisps. However dinner was a massive let down. The whole menu was lacklustre. I wanted a steak however all they did was sirloin. The staff had poor communication skills and they gave us a dirty jug of water for dinner. When we showed them all the food floating in the water we never received an apology. The next night we had to get takeaway because the food was not worth the money. We had a lovely Japanese takeaway instead. But overall i would go again, for all the reasons i said it was great, i just hope they change up the bad.

Went for afternoon tea. Used gift voucher Food ok. Tea was tea bags Staff polite. Did get perception from one gentleman staff member that my wife and I were suspicious characters. On the way out he bounced up to ask if we were alright. We were looking for exit. He then bounced to front area perhaps to ensure we left Felt intimidated and stereo typed. Other staff excellent

The staff made this excellent. Isobel in the restaurant was warm, friendly and attentive, the ladies at reception were welcoming chatty and helpful, and the young lady who did my massage (I can't remember her name but she was a very nice young lady and my treatment was booked at half ten so maybe you can use that to work out who she is to give her positive feedback) was amazing. I felt comfortable, well looked after and received a wonderful professional and luxurious service.
My fussy eating was catered to without issue and overall it was marvellous. I haven't given it five stars only because perhaps the thermal spa area is looking a little tired and could do with a livk of paint in areas. The changing rooms are a bit of a let down too with a number of them not working - one even stole my pound and wouldn't lock!
But aside from these relatively minor things it was an excellent experience and I will definitely be back.
😊

Hotel staff very friendly we have loved being here with our dog and the woodlands walk right on doorstep and not noisy at night so also got a good night's sleep food lovely will definitely be back kalida the pomeranian has had a great time as well woof woof 😀

Not the best food experience. Limited menu.surprised they don't do a Sunday lunch

Wish we could have stayed longer! Only thing is the telly didn’t work but not much of a problem to be honest.

lovely time away location, ambience spa is a tad dated, broken shower,

Superb the location and staff how busy the spa was

Absolutely not a 4 star. At best a 3 star. Very dated, tired decor, dirty room. Spa facilities look nice but based on my room and the corridor I would honestly rate this hotel 2/3 star. Rusty caddy in shower, skirting boards thick with dust. Mould in bathrooms, bedside lampshades all damaged. Heard another guest at reception complain of a room thick with cobwebs and I can believe it. Stayed for business and felt incredibly homesick!

Great place to stay fantastic service pleasant staff.