The Last Drop Village Hotel & Spa
Latest Reviews
Kind staff very clean nice place to stay would recommend to anyone perfect place
Source: booking.com
A huge congratulations to Mike Evans on the exquisite upgrade to The Clock Tower Restaurant at The Last Drop Village & Spa, Bromley Cross. What a transformation!
Special thanks to Franco — his attention to detail and outstanding customer service truly set the standard. The food was divine; we highly recommend the prawns in arrabbiata sauce to start and the fillet steak for the main course. Absolutely cooked to perfection! Hats off to the chef and the entire team of waiters and waitresses for creating a genuine 5-star dining experience.
We were so impressed that we’ve already booked again for this week — and we can’t wait to dine here at Christmas. Thank you for a wonderful evening!
Special thanks to Franco — his attention to detail and outstanding customer service truly set the standard. The food was divine; we highly recommend the prawns in arrabbiata sauce to start and the fillet steak for the main course. Absolutely cooked to perfection! Hats off to the chef and the entire team of waiters and waitresses for creating a genuine 5-star dining experience.
We were so impressed that we’ve already booked again for this week — and we can’t wait to dine here at Christmas. Thank you for a wonderful evening!
Source: tripadvisor.co.uk
Location.
Still waiting for a response to my email about property left at the hotel.
Source: booking.com
Another restful and enjoyable stay.
The Staff are all very helpful and friendly. The Manager who was in charge during the night-time, I think her name was Mia, was so very professional when dealing with a nasty customer... not a resident. I can't recommend her highly enough for her calmness and good manners, even though she was being verbally abused.
The Spa was out of commission due to a heating issue. This was fixed for Sunday, but the pool was still far too cold to use.
Source: booking.com
Will definitely be returning.
This hotel exceeded expectations for me. Staff were friendly and attentive. The hotel was lively but not too loud. The spa facilities were excellent considering this is included in price. I loved how the breakfast isn’t a buffet and was prepared individually.
Nothing!
Source: booking.com
The hotel and rooms we have stayed in are very nice and clean.
Staff are friendly and the restaurant serves nice food. Service was very slow on this visit but we weren't really in a rush.
Breakfast is cooked and continental with quality ingredients.
Spa treatments were nice but the Spa rooms aren't great. There were only a few. Pool and jacuzzi are nice though.
I'd suggest you take your own pool shoes because the slippers aren't great.
Staff are friendly and the restaurant serves nice food. Service was very slow on this visit but we weren't really in a rush.
Breakfast is cooked and continental with quality ingredients.
Spa treatments were nice but the Spa rooms aren't great. There were only a few. Pool and jacuzzi are nice though.
I'd suggest you take your own pool shoes because the slippers aren't great.
Source: tripadvisor.co.uk
A fabulous hotel, other than the temperature of the pool. Would definitely return.
Pool was cold and children weren't allowed in the spa suite which had warm pool.
Source: booking.com
Comfortable stay at short notice
Really comfortable room, spacious and warm. Lovely bedding. Tea and coffee in the room and wide range of room service options.
Room service is pricey and soup portion small. Pillows were uncomfortable. Could be a bit cleaner.
Source: booking.com
Nice room. Friendly staff. Good to use the spa in the morning.
One towel for a double room. We arrived late so couldn't ask for another.
Source: booking.com
༼ つ ◕_◕ ༽つ
All the place :)
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Source: booking.com
Lovely relaxing stay, the biggest disappointment was the weather!
We loved the ambience of the village. We didn't use the spa facilities, but we could see others enjoying them. The room was very spacious, warm and cosy and very quiet.
Unfortunately, our bathroom hadn't been cleaned very well, and we had to clean the toilet before we could use it! We did report it to the receptionist the following morning.
Source: booking.com
The spa access
Their breakfast pattern is not the best, I believe buffet breakfast is far more better, foods get cold before it gets to you and also their hot drinks is not hot as it supposed to be
Source: booking.com
Was a lovely stay brilliant staff especially regen manager only downside was pool was cold due to some boiler issue so m
Everything
Pool was not warm as some issue
Source: booking.com
Great facilities
My room was very cold in the mornings but really hot in the afternoon very strange.
My room was a little dated but the bathroom was lovely and modern x
My room was a little dated but the bathroom was lovely and modern x
Source: booking.com
Nice stay, clean and tidy
Lovely hotel, great staff, spa looked great. Rooms were clean and tidy
The corridor through to the room moved as you walk on it. The stairs bend as you walk down to reception, the hall in the older block has a bad smell of lager.
Source: booking.com
Perfect
It was a fantastic hotel totally different from any we have stayed in before,love the way it’s a small village and facilities were perfect.
Nothing
Source: booking.com
Friendly, warm and welcoming.
Attentive and friendly reception staff. Room service went out of there way for us. Fantastic large family room! We will be back.
Source: booking.com
The room was very clean, staff friendly the only downside was the spa facilities the pools were chilly and the steam rooms felt cold at times
Source: expedia.co.uk
Excellent stay
Lovely comfortable bed and linen
Very clean room
Excellent customer service from staff who were all delightful
Very clean room
Excellent customer service from staff who were all delightful
Source: booking.com
The thermal suite was amazing
No menu at breakfast
Source: booking.com
Great staff, lovely spa and comfy rooms with pretty views over the surrounding hills
Spa Pool And Gym were all excellent, staff were lovely friendly and welcoming food and room were of a good quality. I would definitely stay there again.
Source: booking.com
Awful service in the bar courtyard and the pub overall pub
Overall nice venue and great spa h
M
ar excepted as the 1 srar hygien meme
Me4..e r
...4iches not available even though men u said 24ry availability
4 available. Staff did not accommodate common sense Regards room service or restaurant bar Service as advertised. Perks as vip member not adhered to also .
Overall nice venue and great spa h
M
ar excepted as the 1 srar hygien meme
Me4..e r
...4iches not available even though men u said 24ry availability
4 available. Staff did not accommodate common sense Regards room service or restaurant bar Service as advertised. Perks as vip member not adhered to also .
Source: expedia.co.uk
Hotel and fa militias great but food and service let it down
Food was decent but no coffee served. I think buffet styles work best
No drinks provided. Took coffee ordered but none arrived and it was that busy didn't see anyone to ask. On leaving the queues to get in to sit down were horrendous. Also food in the restaurant was not great, limited choices and Miller and carter prices for steaks thst were average.
Source: booking.com
Won’t return!
Location as we were visiting family
Room was small and tired. Breakfast was poor with only very cheap thin bread on offer.
Source: booking.com
Booked for afternoon tea today . Disappointing - the soup was a surprise and nice and hot. Only two choice of sandwich- three fingers each. Two mini scones three very mini cakes and one mini biscuit.
Absolutely not value for money at nearly £30 each sat in a bar area.
Would I recommend-no
Would I return- no
Needs improvement
Absolutely not value for money at nearly £30 each sat in a bar area.
Would I recommend-no
Would I return- no
Needs improvement
Source: tripadvisor.co.uk
