The Last Drop Village Hotel & Spa
Latest Reviews
Beautiful hotel with excellent facilities. Stayed in room 80 which was over and above what I expected. Stunning room, beautifully decorated and very spacious and comfortable. Staff were excellent throughout the hotel and spa and the spa itself is the best I've visited... Spotlessly clean and totally relaxing.
Source: expedia.co.uk
Would definitely recommend & return. Had a lovely restful stay. Swimming pool & spa excellent. Fabulous food & friendly staff
Source: expedia.co.uk
The spa was lovely and relaxing.
Source: expedia.co.uk
We loved this hotel at first, such a beautiful collection of old buildings - like a chocolate box style English village. Sadly the food was not amazing, plus one of the party had a hair in our food. We didn't want to make a fuss, but thought it best to say. Whilst we got an apology, there was no attempt to recompense us for the half eaten meal. Food and service could be better - which is such a shame for such an interesting and unique hotel.
Source: expedia.co.uk
Very friendly staff, I stayed with my 4 year old daughter, she loved the swimming pool.
Special thanks to Jordanna, girl at the bar / restaurant,always checking we were ok and always with a smile. Valued member of staff.
Will stay here again.
Special thanks to Jordanna, girl at the bar / restaurant,always checking we were ok and always with a smile. Valued member of staff.
Will stay here again.
Source: expedia.co.uk
We were attending my sisters wedding and I felt that the service especially at breakfast was very poor.
An excellent staff member greeted us in check in and made arrangements for our room to be on the ground floor as we had a small baby. After this the service went down hill.
At breakfast the following morning a lady called Isabel was in charge. She had no idea about customer service or how to make customers feel at ease. She was very obstructive in her manner. The staff at breakfast were keen on seating us away from our family and wedding party. Despite the wedding being in the hotel there was no attempt to keep an area of seating at breakfast reserved for the wedding guests. I think this is poor.
Despite insisting where we sat nobody came to take our food or drinks order or to explain the menu. The staff had to be called over and seemed oblivious to what was required.
This department needs significant improvement.
An excellent staff member greeted us in check in and made arrangements for our room to be on the ground floor as we had a small baby. After this the service went down hill.
At breakfast the following morning a lady called Isabel was in charge. She had no idea about customer service or how to make customers feel at ease. She was very obstructive in her manner. The staff at breakfast were keen on seating us away from our family and wedding party. Despite the wedding being in the hotel there was no attempt to keep an area of seating at breakfast reserved for the wedding guests. I think this is poor.
Despite insisting where we sat nobody came to take our food or drinks order or to explain the menu. The staff had to be called over and seemed oblivious to what was required.
This department needs significant improvement.
Source: expedia.co.uk
Weather was lovely
Food was delicious
Spa was fantastic
Had a really good time
Food was delicious
Spa was fantastic
Had a really good time
Source: expedia.co.uk
This was a last minute booking. Our room was on the ground floor and very quite. Breakfast is highly recommended. The hotel also as a wonderful spa.
Source: expedia.co.uk
Overall experience was good but slightly spoiled by a wedding at the venue. It was almost impossible to sleep because of noisy guests who seemed to be coming and going from thier rooms all night. I were to go again I would ask if there were any weddings or events on so I could avoid those days.
Source: expedia.co.uk
Room spotlessly clean, staff were lovely,very helpful, couldn’t fault the pool area,staff constantly cleaning & checking water. Food was delicious. Great time had by all.
Source: expedia.co.uk
Had a lovely stay a very accommodating Hotel nice Breakfast, staff very helpful.
Source: expedia.co.uk
Use this hotel regularly and generally service and hotel top-notch. Currently under re-furbishment , restaurant and ground floor lobby - rather untidy though rooms as always excellent. Modern clean and contemporary, Breakfast very good . Gym - excellent. upon arrival , receptionist seemed rather slow and out of her depth .... just taking card authorisation and needed to go and find assistance .
overall good and I would recommend for the gym and food alone .
overall good and I would recommend for the gym and food alone .
Source: expedia.co.uk
I can't thank Stephen and his team enough for the continued support from the Last Drop hosting our Dynamic business networking event each month. They have looked after us for 2 years and have accommodated the continued growth of our meetings. We've had the pleasure of using the majority of the different meeting and function rooms on the site, even the huge Pennine suite, giving all our attendees an insight into the variety of facilities available at this fantastic hotel. The place is always spotless and service is exceptional. Thanks again and here's to our 3rd year with you.
Source: thebestof.co.uk
Amazingly beautiful surroundings. Perfect location, perfect staff, so much comfort. Bar, cafe, spa brilliant. Cannot fault.
Source: expedia.co.uk
Thus hotel has everything you can ask for. From a bar, to cafe, spa and swimming pool. Beautiful surroundings, lots of comfort and professional staff who do there job amazingly.
Source: expedia.co.uk
Couldn't be happy with how my sister was treated on her big day. The staff were completely on point and couldn't have done more for my sister. Plenty of facilities, good food and beautiful surroundings.
Source: expedia.co.uk
Awesome customer service. All staff very friendly and nothing too much trouble. Great atmosphere, fantastic surroundings and facilities. Staff could not do any more, brilliant
Source: thebestof.co.uk
Had a beautiful stay. Staff couldn't have been more accomadating. Perfect location for a wedding. Very warm and cosy.
Source: expedia.co.uk
Such lovely service from every single staff member. Special mention to Sarah, supervisor and Caitlin in the tea shop, very good service all the time.
Source: thebestof.co.uk
Rooms need a bit of updating but overall good stay. Friendly staff
Source: expedia.co.uk
Stayed many times and highly recommended. The location is calm, peaceful, provides pedestrian paths in the nature.The rooms are comfortable and have enough space for long stays. Breakfast could be better but they serve hot dishes as well. Dinner menu is limited but the food is really good. Wide swimming pool and spa makes it better. A minibar in the rooms could make it perfect.
Source: google.com
Staff were professional and attentive and the food was great. Room was really spacious and the beds lovely. Only issue was the slight hum and drone of various air-conditioning units, which made sleeping quite hard. And the shower sounded as if it wanted to take off for 5 minutes before it was usable.
Source: google.com
Attended a wedding here and it was excellent. All food was served piping hot to all the guests. All 3 courses were delicious. Wedding was well organised and all had a lovely day. There is lots of parking both at the spa and the main hotel at the front and a large car park at the rear for events. Drinks are very expensive though
Source: google.com
Staff very friendly and helpful. Room clean and comfortable. The facilities great. Loved the spa area with the outdoor hot tub. The food excellent. The only downfall was the pool which is on the small side when you have to keep dodging the kids splashing about. But this didn't spoil the stay.
Source: google.com
Went for a spa day which was lovely and relaxing, however I am only giving it 3 stars just because I wouldn't exactly call it luxurious. The pool is more like a sports centre pool with a couple of sun loungers round the side. There were swimming lessons going on in one lane - thank god we were having our treatments when the kids lessons started in the afternoon! Nothing against kids or anything but I go for a spa day for child free time, not to listen to other people's kids making a racket!
The thermal suit was nice and I loved the hot pool which opens up to the outside. BUT the view is terrible, right onto the car park and road up to the hotel! It would be better if they at least planted a hedge or something to block this!
The treatment itself was lovely, I had a full body massage and the treatment room was very nice.
I would also like to comment on the food in the hotel restaurant /bar. I would give that a 2 star review if I were to do it separately. I had an egg sandwich which tasted like it was made with salad cream instead of mayonnaise, on slightly dry bread. We also ordered a 'garlic flat bread' which was actually just a pitta bread(!) with some garlic butter and cheese on, also it was hard round the edges as if it had been microwaved! I would have been embarrassed to serve that up when I worked on a restaurant!
The thermal suit was nice and I loved the hot pool which opens up to the outside. BUT the view is terrible, right onto the car park and road up to the hotel! It would be better if they at least planted a hedge or something to block this!
The treatment itself was lovely, I had a full body massage and the treatment room was very nice.
I would also like to comment on the food in the hotel restaurant /bar. I would give that a 2 star review if I were to do it separately. I had an egg sandwich which tasted like it was made with salad cream instead of mayonnaise, on slightly dry bread. We also ordered a 'garlic flat bread' which was actually just a pitta bread(!) with some garlic butter and cheese on, also it was hard round the edges as if it had been microwaved! I would have been embarrassed to serve that up when I worked on a restaurant!
Source: google.com
