Hello

Sharon_stage_name_spooner-hen_party Saturday 8th February 2020.

I would just like to give a massive shout out to Jane and all the staff at The Last Drop Village, we were looked after from start to finish and had such a wonderful, amazing time, there were 14 of us so quite a handful.... Thank You so much for your outstanding hospitality it was top notch. I am sure some of us will be returning in the future.

Once again THANK YOU :-)

Sharon & Family & Friends xxxx

excellent location with great facilities, unfortunate about the room, I'm sure it was just our room. Evening meal in the bar was great, breakfast was also great and staff very courteous. Spa was excellent with the outdoor pool accessed from the inside swimming through to the infinity edge and enjoying the view was outstanding. Cleanliness, the room was very tired, carpet had seen better days. The window and net curtain were black with condensation. Bathroom had only been half cleaned, lots of hair under the toilet seat. The bath silicone that should be white was not, especially under the bath handle and behind the taps.

Exceptional Lovely place, nice and quiet No freshly cooked breakfast anymore. Great shame they are following the ways of the big boys.

Great Hotel Very comfortable hotel with friendly staff in perfect location for my business trip. I will definitely use again next time I'm in the area. Nothing

Exceptional Breakfast was beltin , and the spa facilities were great.

Returned with friends after staying for business for a conference, mainly because I didn’t get to spend much time in the spa or visit the shops in the cute street behind first time around. Staff on check in kept me waiting a while, chatting amongst themselves but were friendly enough. Bedroom was lovely and spacious , en-suite and WiFi. The breakfast area was busy and had to wait a while but food was lovely. Seemed to be supervisors shouting at staff which I wasn’t keen on.

The staff on the Spa / Leisure club reception area are lovely and welcoming, couldn’t do enough for us. One of the young girls helped me out with recommendations for the cinemas in the town as I am not from the area and recommended some lovely products to purchase from ESPA range. I didn’t book the treatments but will be booking a spa day for me and my friends in the future after they sounded so good. It’s always refreshing to see some good product knowledge.

The jacuzzi and sauna area is lovely and they have a pool that looks outside. It’s a shame that the view to the right is a crane and buildings.
All in all a lovely stay and I will return but if I’m honest I wouldn’t stay if the spa / leisure club was not there as this is for me one of the main reasons for coming.

Plenty of parking and in a lovely setting.

Great little retreat Lovely setting, rooms spacious and clean, breakfast was excellent Stayed here for a wedding so didn’t get chance to use the spa on the day, enquired to use it the second day after checkout to be told we’d have to pay to use the spa, but nonsensical really when it had been impossible for us to use it the day previous. Only real downside.

Superb Breakfast was great. As it was mid week we got to order from the a la carte which was great. Loved my courtyard room this time, however there was a draught under the door, needed to deploy a towel as a draught excluder.

Absolutely amazing Hydro pool, village atmosphere, comfy beds, spotlessly clean. Friendly staff This place is amazing, really stunning, would recommend to anyone. It's a gorgeous little village within the hotel with pubs and shops. The spa facilities are gorgeous and the hydro pool is an experience.

Exceptional Excellent spa facilities No bottle of water in room or packets of biscuits that you get in most hotels

Exceptional Great location. Nothing

Unclean and cold breakfast cold Really sorry but 1st room had feaces on toilet seat in room . Curtains dirty They did change our room Had breakfast this am and was cold Dirty

Absolutely amazing place came for my sister in laws birthday stayed the night and used the spa facilities in the morning the hydro pool is a must and breakfast was amazing too booking again next month for sure !!!!

Very good The facilities were lovely and then rooms are brilliant. Very clean, very spacious and the shower is amazing! The staff could of been a lot more friendly. Waited for my order to be taken at breakfast for 10 minutes with the staff taking other people's orders Check out was fine although the girl on the desk wasn't looking at me while going through the process. I just found the staff rude. It's such a shame as it's such a lovely place.

Great couple of days Quite room great staff Free drinks

We took our 2 dogs and 2 children for an overnight stay here. The staff were very friendly, we all enjoyed the pool and spa. There was a problem with our room and they arranged for us to have an additional room without any problems. A lovely place

Thanks for the last drop village. For a great anniversary wedding gift. Me and my wife really enjoyed are time there. It was made more enjoyable thanks to Sarah. She is a fab lady and wonderful service from her. Thanks again to you all.

Exceptional Everything Absolutely nothing

Superb I was on business over the weekend with early 7 am starts Saturday and Sunday over the weekends there are many functions on with residents returning to their rooms late night so it gets very noisy if you are in the main block.

We recently went on a living social deal here.
The room was reasonably clean and spacious and part of the main hotel, which made using the spa and other facilities much better.
Some rooms are outside in the courtyard, which means a trip outside to get to the main hotel. Okay in summer but not so nice in winter.
A robe and slippers are provided for use to and from the spa.
The spa has a large swimming pool, which also caters for the local community swimming lessons.
There is also a separate area with 4 steam room and saunas and a thermal pool that has a seating area and jacuzzi area. It was warmer than I have the bath but lovely to be able to look out and have the fresh outside air. Its a shame that the outlook is now over a building site! There is also a gym.
There is a treatment area upstairs and there is a lift for the less able bodied.
We also had two 20 minute treatments - a back, neck and shoulder massage. The staff were really lovely and the treatments good, although they didn't last very long.
When we arrived, we ordered lunch in the bar. My husband had a cheese sandwich and a beer and I had a coronation chicken sandwich. There was no butter on my sandwich and the filling was sparse and only centrally located; quite a disappointing sandwich.
We had our evening meal in the main restaurant. The choice was limited and the prices quite high for what was being offered.
The deal we had included dinner and I had a roast meal that wasn't very hot. My husband had chicken in a mushroom sauce, which he said was very tasty. We also paid extra for a pudding - £6.95 for a sticky toffee pudding, which was very light and very nice.
The deal also included breakfast, which was a Full English or continental style breakfast.
Although the deal was very good value, if you had stayed and paid for dinner and breakfast, the average starter was £6.95 and mains £16.95, breakfast was £
The hotel has a little 'street' of shops outside, to wander around, with a toy shop, card/gift shop/jewellery a cake shop, chocolate shop, clothes shop a pub and a tea shop.
We also had a cream tea in the tea shop, which was very nice. £7.50 for two scones, jam and cream and tea.
The main bar area had a nice relaxed seating area with sofas and large windows. The hotel itself looked quite smart but tired in the restaurant area.
All staff were helpful and polite and although there is building work to the front/side of the hotel, the noise was never an issue.
Room service was also available from the full menu and late checkout and early check in was also available.
One thing I was not a fan of was that one of our sons had bought us a £50 voucher as a gift. When we booked in we had to pay £50 credit to our room, so that what ever we had at the bar etc was deducted from this. We asked to use the voucher, which wasn't a problem other than if we had only spent £20 or £30 we would not have been given any change or another gift voucher for the difference. I can not believe this is normal practice.
The receptionist was really good and we paid £50 with the option of using the voucher if we spent the full amount.

Greeted at reception by Rhianne who checked us in very swiftly. We got in our room early and were able to take advantage of the spa facilities. The hydro-pool was fantastic and it was very relaxing even though there was some building work nearby. Our evening meal was very nice although the steak was not cooked quite to asking. The staff were very helpful and the courses came quickly. The bar staff were fantastic, particularly Jon who made us feel welcome. We slept very well in very comfortable beds. Breakfast was quite poor in comparison as there didn't seem to be a lot of choice, some of the food was cold and the toaster set-up wasn't very good. However as this was a reduced stay through Wowcher it was definitely worth it overall. Would recommend and would return.

Perfect for a business trip / good gym and pool. Perfect for a business trip - especially because of the gym, good food and pool. Would book again

Hotel, Spa, Restaurant all fantastic, with very helpful & friendly staff, courtyard room was fantastic, clean & comfortable. Set with wonderful views to enjoy. Special offer deal made this affordable for us, and was a lovely relaxing treat.

Pleasant the village setting is unusual and quaint room was cold when I entered, poor pillows and the food in the bar left a lot to be desired.

This is a nice hotel, some of the room may be a bit more dated but many have been updated and I found these to be very comfortable.

Not the largest bar area but comfortable and the restarting is nice and food was good.

Did not use so or facilities but a colleague said the gym and pool were good