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Great guys, very helpful, honest and reliable, and did everything they could to get our heating and hot water back on. Even came out on a saturday too. So greatful …
Mark was a true gentleman. Gave the history of the building as that is our thing. Was a great story and got taken behind the scenes to see a couple …
Un hôtel qui permet une étape agréable à Blackburn dans une charmante bâtisse. Le buffet du petit déjeuner est complet et cet hôtel dispose d’une zone de loisirs (piscine, salle …
Bit of a mixed review, has all the frills but some of the place needs updating... breakfast is fantastic if you have time to stay for it 😉
Had excellent care very caring and efficient Made me feel at ease would recommend highly
After a very kind drive from Bournemouth, tired and hot there was a mistake with the booking. But no problem Julia from front of house was absolutely superb. Nothing was …
Easily accessible, just off the motorway. Little road noise on the grounds but okay in the room. Amosphere in the restaurant was nice - Courtney* was our waitress & she …
Afgal has done an amazing job on my knackered old front teeth and given me 4 beautiful porcelain crowns that I can't stop looking at... Definitely not ridiculous led white …
Stayed here a few years ago, that was not good, so have stayed elsewhere since, but up visiting family again at the weekend just gone so thought we would try …
Two rooms booked for myself & husband and MIL. Requested ground floor because the lift is out of order. Trip got off to a bad start when we got caught …
The venue is fabulous, staff are welcoming and helpful...The restaurant and bar outstanding, within the restaurant the food 8s great and staff have a high dedication to customer care. Courtney, …
Hosted an event here which must have given this place a decent return and some aspects of what they did worked well logistically. But 1st impressions last and the appalling …
Lovely server Mia I. Such a lovely restaurant friendly staff and the food was to die for. I had the scallops to start and chicken supreme for main and it …
Recently stayed with my partner and had an absolutely brilliant time. From when we arrived the reception staff were so friendly and welcoming. We got a room upgrade which was …
I went for a Spa day with my daughter, we had a lovely time. I had the hot stone massage by Alisha, it was the best massage I've ever had. …
Had a lovely time here staff very helpful. One very lovely lad called Caleb who informed me on activities in the local area. Will be back
Came to this wonderful hotel twice and have been treated so well. The staff are extremely helpful and polite especially young Caleb who took time to talk about the history …
I personally enjoyed our stay at this beautiful and historically interesting Hotel in Blackburn, it made an excellent choice in comparison to the bland Hilton I'd stayed in the night …
Rooms not well cleaned.. Service needs to be better One of the receptionist was very rude it was a man I forhot his name. The others were fibe and friendly.
This was our first time visiting this hotel & we’ve enjoyed a wonderful stay; the room was lovely and very clean you can tell it’s a modern refurbishment which really …
I'm a very nervous person when it comes to dentists . I panic before I leave my home knowing I'm going to one.but here they made me feel really relaxed …
We came for a lovely little trip away and everyone was so lovely and made our experience incredibly special! Our waitress Lily was a little angel, so sweet and generous …
Couldn’t have had a better experience for a painful tooth. I was referred from my dentist and within 24hrs I had an appointment. The dentist was absolutely amazing and kept …
Stayed for w/e at the hotel which is full of character and old and rambling extensions which do not reflect the character of the 700yrs old building. The executive room …
