Sofa Factory Outlet
Latest Reviews
Excellent service. Mark is very helpful. Delivery was good, unpacked it for us. Friendly guy called to say they were on their way.
Source: thebestof.co.uk
Second time round purchasing a Sofa from here after moving into a new property. All round good service from entering showroom to purchasing and delivery guys. Good quality, good prices, helped me out massively with time it took to be built.
Source: google.com
Amazing, brillant, excellent customer service from the first time we met Mark. His advice gave us a better understanding, as there is so many choices to pick.
Today we went to pick our fabric and we again saw excellent customer service from Mark.. he was helping a family and only the young boy could speak English Mark was so patient he took his time to explain to the young boy who translating to his parents. The parents asked questions and again very professional Mark helped them.
A great asset to Sofa factory. Thank you Mark.
Today we went to pick our fabric and we again saw excellent customer service from Mark.. he was helping a family and only the young boy could speak English Mark was so patient he took his time to explain to the young boy who translating to his parents. The parents asked questions and again very professional Mark helped them.
A great asset to Sofa factory. Thank you Mark.
Source: google.com
Excellent service, came out to double check sizes offered advice, put our order through as priority as we didn't have any furniture.
Made and delivered within specified time, great value for money. Delivery men helpful and jolly.
So many materials and designs to choose from and made to suit room.
Extremely pleased. Thank you so much.
Would definitely recommend to friends and family.
😊
Made and delivered within specified time, great value for money. Delivery men helpful and jolly.
So many materials and designs to choose from and made to suit room.
Extremely pleased. Thank you so much.
Would definitely recommend to friends and family.
😊
Source: google.com
Delivered as promised they look beautiful very pleased with them Mark was very good. Mark gave very good advice on durability of materials. Found exactly what we were looking for. Mark was very honest Excellent service. The delivery company was outstanding. Rick is self employed. He and his workers were prompt, polite, on time and very accommodating. Could not fault them at all. Thank you Mark. Thank you Rick.
Source: google.com
Had my bespoke sofa delivered
yesterday and I'm very pleased. Competitive prices and no nonsense pressure sales talk from Mark who was was knowledgeable and very
helpful , delivery was on time and they were careful assembling it in my lounge . I certainly would recommend this business for a high quality sturdy sofa - vast range of styles and fabrics available.
yesterday and I'm very pleased. Competitive prices and no nonsense pressure sales talk from Mark who was was knowledgeable and very
helpful , delivery was on time and they were careful assembling it in my lounge . I certainly would recommend this business for a high quality sturdy sofa - vast range of styles and fabrics available.
Source: google.com
Had a great experience. The sofa fits perfectly and we added a foot stool later. Kami was our contact and she kept us up to date right until delivery. The quality is excellent and cost was by far the most reasonable compared to larger retail companies. This made to measure sofa was the perfect solution to our long narrow living room!
Source: google.com
Great range and friendly service
Source: google.com
Friendly staff who explained the history of their company and full details of all sofa designs 🛋
Source: google.com
Excellent service - very happy.
Source: thebestof.co.uk
Excellent service from choosing the design to delivery. Thank you.
Source: thebestof.co.uk
Very helpful and reliable. Delivery people are great.
Source: thebestof.co.uk
Excellent service. Prompt delivery. Would definitely order again and recommend to friends and family.
Source: thebestof.co.uk
Good team of delivery men - very helpful. Great service! Would recommend.
Source: thebestof.co.uk
We ordered our sofas in December and they arrived sooner than expected. The sofas have been made to a very high standard and exactly how we wanted them, they are absolutely stunning. Mark was great, kept us well informed , the delivery guys were excellent and made sure everything was perfect before they left. I would highly recommend these guys. They can create the perfect sofa for you! Theyre as good as any sofa bought from DFS or sofology if not better, we have had so many compliments already. Thanks Mark and the team. Jas & Jag
Source: google.com
Thank you for a beautiful suite made exactly to our measurements. Mark was so helpful and friendly he couldn’t do enough for you, the prices were extremely reasonably and the quality is exceptional. This is the second suite we have purchased from them. Excellent company.
Source: google.com
Easy to find, parking a problem though. Well stocked showroom, with the help of the manager found the 3 seater Sofa that suited my needs. It was ordered deposit paid now awaiting delivery. Would recommend.
Source: google.com
Well!! What do l say, "The Sofa Factory" must be one of the very best of furniture shops l have been to, not the largest of outlets and quite small with limited choice of sofas, however what l found was what they can actually do to please the customer, pick the style from their selection, then the fabric, make alterations to the sofa to suit your needs and they will make it to your requirements, should you go to the warehouse ask for "Mark" he is the best salesman l have had dealings with in 50 years Mark even comes out to your home to view where you want the sofa and offers his professional advice just so mistakes aren't made by either party. I fully recommend The Sofa Factory, Wolverhampton and to finalise my review the products are made in the UK
Source: google.com
Amazing service, fast delivery, will recommend to anyone & everyone. Mark was brilliant.
Source: thebestof.co.uk
Mark was very helpful + accommodating. He was recommended by my friends + no regrets. Thank you Mark for all your help.
Source: thebestof.co.uk
Really good customer service + delivery.
Source: thebestof.co.uk
Bought sofas from mark for years. The reason i keep returning is due to his great customer service and only paying the balance when sofa has been delivered and customer is happy.Great range of fabric & non fabric sofas at great prices. Traditional customer service at its best. Many thanks for all your help and advice over the years on sofas mark , keep up the good work !
Source: google.com
Great family run business, our point of contact was a lady named kami........ I highly recommend her as she was very polite and took great care of us throughout the process. She was very knowledgeable and professional, not at all pushy unlike some other companies.
Source: google.com
Good prices, decent range of items for sale and you don't get pounced on by salesmen the moment you walk in. Worth a look.
Source: google.com
Mark was extremely helpful, he explained we could have any sofa in any combination. Sofa was delivered by Ricks deliveries & they went above & beyond to fit our new sofas.
Source: thebestof.co.uk
