A huge THANK YOU to the team at Franklins! Moving to France during the Covid pandemic and Brexit, created a myriad of additional complications, from endless bits of paperwork to satisfy French customs post Brexit, forever changing border closures and Covid negative test requirements, and snow storms, didn't deter the team at Franklins from moving all my furniture and belongings from London & Scotland to rural France.
Ben was always available to help with any last minute requests and obstacles, like packing up my entire house as I couldn’t get back to London from France due to border closures, a detour to Scotland to pick up some family antiques during a snow storm, and last minute storage requirements as Brexit thwarted the first delivery attempt. So when Simon and Lee pulled up my driveway within 30 minutes of their ETA, I was over the moon. There was no messing around unloading their truck. They were efficient and fast (perhaps helped by the endless cups of coffee I was offering them) and loads of smiles and laughter with not a single item broken.
I’m not planning to move again anytime soon, but if I do, I won’t hesitate to use Franklins.
In February 2021, Clive Done said:
First class service from start to finish. No drama just got it done. Big thanks to Sean and Keiran who did the move. Professional and polite. Would certainly recommend without hesitation.
In February 2021, Claire Hassall said:
From the initial contact with Ben Franklin, communication has been excellent. The team that put our belongings in storage were professional, polite and efficient. Franklins negotiated the paperwork and complexity of Brexit with a dogged determination to deliver our things to France, which they did magnificently. Special mention to Lee and Simon, who on arrival in France were polite, professional and organised. Absolutely no hesitation in recommending Franklins, competitively priced and a pleasure to deal with. Thanks guys!
In January 2021, Janine Peel said:
Franklin’s were absolutely brilliant!
Kieran Simon & Pete moved us out of house on a Thursday - stored furniture overnight and delivered to our cottage in the Friday ... which had its challenges, but they were fantastic and got our furniture in!
We’ve had 2 exhausting days ...
Kieran and his team were absolute stars ... nothing, and I mean nothing was too much trouble !
You could not wish for any better service, they made a difficult move painless...
Thank you so much .
In January 2021, Clive Lediard said:
Just want to say a very big thank you to all the team at Franklin’s! Having not moved for 15 years we were very stressed and apprehensive!! But we needn’t have worried Simon and Kieran were absolutely fantastic! They were so calm and helpful, nothing was to much trouble! Would recommend them to anyone!
In January 2021, JONATHAN FLINT said:
Thanks to Simon, Pete, Dean and Kieran. Our move was text book, everything went to plan and at the end of a long day the lads left us feeling happy in our new home. Whilst it was another day in the office for Franklins, we were apprehensive about the move but thanks to their professional and nothing was a problem approach, all went well on the day. No damage to either house and there were some REALLY heavy items moved. We threw in a curved ball and asked for some items to go into their storage, but again, no problems and no need to worry - thanks Ben. Thanks again, we will be recommending you to our friends. Jonathan and Sue.
In January 2021, Sue Chapman said:
A great service - the transport of our furniture from France to UK was carried out very professionally. Simon, Pete and Lee were fantastic - they were very careful with everything and so efficient. They could not have done more - we were very impressed by them. The lorry was loaded the French end quickly and methodically and brought over to the UK and unloaded in the same way. Really helpful, knowledgeable people. Thank you Franklins and in particular Simon, Pete and Lee for all your help.
In December 2020, Nic Dent said:
Wouldn't hesitate to recommend Franklin's - the removals team were conscientious, efficient and the whole experience was great. Thank you!
In December 2020, Haroon Rafique said:
Unfortunately couldn't use Franklins for our move from France because of timing, however they were very organised, responsive, and friendly in their communications. They are first on my list if I have to move again.
In December 2020, Lisa Hart said:
Amazing service throughout! Kieran, Simon and Pete could not have been any more helpful and professional. They turned up on time, loaded with precision and made it to France from the UK during a lockdown with all our possessions in tact. Great guys, great service ....competitive price ! Would use again.
In December 2020, ian perry said:
I can highly recommend Franklins for removals as they were very professional, knowledgable, friendly and competitive in pricing.
Special thanks to Stuart and Dean who moved all our possessions on the day and who went above and beyond to provide a great service.
In December 2020, Catharine Hope said:
Pete and Kieran collected the contents of our house in Provence, dividing the contents into two deliveries all from a list of contents and Watsapp video calls with me, as I was unable to travel to the house. They arrived at the house at 7.30am, worked into the night, packing and loading a five bedroom house in one day. Two more charming, helpful and cheery guys it would be hard to find. I would recommend Franklins without hesitation, they are everything that I hoped they would be when I saw they were a family owned company with great reviews. Thank you all for making a big international move totally stress free.
In December 2020, Jo Harris said:
We had three great lads recently move us from our much loved home. Simon, Fraser and Tom. They made the day so much easier and reduced stress where they could. I highly recommend this family business as they are very professional throughout the process. We will be moving again next year, hopefully to our forever home and I will definitely be using them again. Thanks guys!! 😃
In December 2020, Rebecca de Volkovitch said:
We booked Franklins Removals on the basis of their excellent Google reviews and these reviews speak the truth! Moving our entire lives to France between lockdowns could have been a very stressful experience, but as soon as Lee and Pete arrived - bang on time - we instantly relaxed. They were nothing short of amazing. They were reassuring, friendly , nothing was too complicated - ours was a difficult, heavy move - and their teamwork was inspirational. We highly recommend Franklins services - AND their prices are good too. Keep these lovely guys going all day on coffees with milk and one sugar, and moving house is suddenly no longer the trauma we all expect it to be!
In December 2020, Rodney Kettel said:
Our move was very local and it was professionally and extremely well handled by Franklins over three days. Many companies were unwilling to visit us for a quote but Ben Franklin carried out this task quickly and efficiently, complying with present COVID protocols. All members of the removal team were cheerful and willing in spite of late access to our new property. Specifically we appreciated help from Sean and Dean.
We have no hesitation in recommending Franklins.
Rodney & Alyson K - Four Oaks
In November 2020, Julie Raeburn said:
An extremely efficient and friendly service. I cannot recommend them highly enough!!
In November 2020, John Howarth said:
A note to thank your great guys who collected our furniture out here in France
Big Si and Kieron (little Si).
The guys kept us informed as to eta on the way here, nothing was too much for them in the move, they were a pleasure.
They even gave us a packet of jammy Dodger!!! How lucky were we!
In November 2020, Trevor & Deborah P said:
After obtaining several quotes for our move from the UK to France, we chose Franklins Removals and boy are we glad that we did. We required a full packing, removal/storage and relocation option. Quotes from various competitors ranged from the sublime to the ridiculous. We opted for Franklins because we were impressed with their efficiency, excellent communication, experience and pricing structure which was transparent. We also wanted our belongings stored safely in the UK for a number of months before being delivered to us in France. Ben Franklin was our contact throughout and a more helpful individual you couldn’t wish to find. The teams that packed/stored and finally delivered our belongings to our new home in France were superb - friendly, careful, cheerful and above all professional. Nothing was damaged either in packing our belongings or in their delivery. Everyone we dealt with from Franklins have been amazing and we couldn’t be happier with our choice. We recommend Franklins Removals highly.
In November 2020, Emma Fleming said:
For various reasons, ours was a difficult move from our house in SE France back to the UK, and not just because of the pandemic. From the outset Franklyns were a brilliant company to deal with. Ben was efficient and reassuring, and kept in touch every step of the way. The team on the lorry, Stu and Lee could not have been more helpful. They called me on arrival at the house and double checked with me before they left to come home. On their arrival back in the UK, it was lovely to put faces to voices, and Stu and Lee had both done a superb job of packing up our belongings and treating them with care. I cannot recommend Franklyns highly enough, if you need anything moved from Europe I suggest you give Ben a call ... Thank you so much Team Franklyns from a very happy and relieved Fleming family!
In November 2020, Georgina Chisholm said:
Right from the start of finding a removal company to move us to France I knew we where onto a winner with Franklins. Ben was incredibly helpful in the middle of the pandemic. Where ever you are moving to do not hesitate to use Franklins they are professional removers and understand that is is also a very hard time for all. All of Bens team are great and we had a great packing day and removal day. Fast and efficient and what we really liked was that they all seemed to care about our belongings. The Lorry arrived 3 days later in France and unpacking went really well especially as we had a lot of stuff to go upstairs and through windows. Everyone worked so hard and even though it took us all day it went without a hitch and everything made it to France in one piece. I would like to thank the Guys by name that got us here, So thank you to Gary, Shaun, Dean, Lee, Pete, and Kieran. if I have forgotten anyone please know that we are most grateful to you all.
In November 2020, sandy kinvig said:
I needed a 3 seater Chesterfield settee moving from my lounge to my garage in preparation for delivery of a new one. Bring a pensioner, I couldn’t do this on my own and as I’d had a new porch door fitted since the old one was delivered, I realised I would need a removal expert.I phoned in the morning and was quoted a fair price. As their van was in the area, they said they’d come later the same day...there would be no charge if they couldn’t do it and they would advise on what to do...remove the door, a window pane or whatever. They arrived as promised and had it moved in 5 minutes....but it wasn’t straightforward. Very courteous men...as this happened during Covid they used hand gel I leave for visitors without being asked to do so. Would definitely use them again and can highly recommend them.
In October 2020, Karen Williams OBE said:
Simon and Dean were brilliant. Nothing too much trouble. Thank you for making the move seamless.
In October 2020, nella price said:
Kieran and Sean arrived bang on time, were helpful and courteous throughout. All on a few cups of coffee to keep them going!
In October 2020, Jen Durrant said:
Absolutely fantastic service from start to finish with Franklins - would not hesitate to use them again.
In September 2020, Keith Field said:
Kieran and Simon were excellent, they worked hard and were very efficient. They were polite and answered all our question. They had the lorry loaded and furniture secured in good time. Certainly would recommend Franklins Removals anytime and these lads are a credit to Franklins. This move was from the South West of France back to the UK for storage, our next move with Frankins will be within the UK.