Very friendly, knowledgable, and go extra mile to ensure a quality service. Would reccomend to anyone.
In January 2021, Al B said:
What a pleasurable experience. Neil took My Peugeot 208 GT in to investigate my engine warning light & performance issue. It turned out to be duff spark plugs, after doing a lot of diagnosis & tests, just to be sure. Fitch Auto’s communicated fast & the turn around was quick. Left my car clean inside too. Please don’t hesitate to use them. I’ll be back for sure!
In November 2020, Daniel Hughes said:
Best garage around - very professional and the customer service is second to none. They value you as a customer and can't do enough to help. What they offer and what they do is great value for money and I personally wouldn't go anywhere else.
In November 2020, helen keenan said:
Friendly and convenient local business. Always efficient and accommodating. Very COVID safe. Would highly recommend.
In October 2020, Mark Vickers said:
Great service, very professional and well priced for reliable work.
In October 2020, Malcolm Edwards said:
Fitch Autos have serviced and motd my car this year and I find them very pleasant, efficient and obliging. I would highly recommend them.
In October 2020, Simon Tabony said:
I needed to find a local garage to carry out some minor part changes as I didn't want to take it to a dealer after previous bad experiences. Found Fitch Autos on Google with some great reviews and was also attracted by it being an RAC approved garage, as that is who my breakdown cover is with and they've always done good when needed. After a brief email conversation to get a quote, booking etc, I have now had the work completed and was very impressed by the work, reception, staff communication. I wasn't sure if I'd be able to wait due to COVID, but was able to stay in reception waiting area while work was carried out. 45 mins turnaround. The additional health check revealed a few advisories to sort next year, but wouldn't hesitate to use Fitch Autos again for future work. Great stuff.
In September 2020, Gav Grewal said:
Been going to these guys for years, always very friendly and professional. High quality work and competitive prices on all of my cars and my family’s cars maintenance and repairs. Highly recommended
In June 2020, David Broom said:
Excellent did services on my Two everyday cars cannot fault the service I received ,will be in touch soon for MOTs on two of our three cars , Thanks again for the excellent service we received
Fabulous and friendly local business, great service!
In April 2020, Claire Worton said:
Fabulous and friendly local business - great service!
In March 2020, Kirsty Watson said:
Neil was so friendly, helpful and knowledgeable!!! 5******
In March 2020, Dominic King said:
Service is easy, staff are friendly. Regular for 4 years, never had a problem but always had a quality service. Car park could do with some TLC, but hey, place is great.
In March 2020, colin Turner said:
Went to these guys for help to diagnose and repair a leaking manifold gasket on the exhaust and inlet manifolds found them to be great on price and time of repairing my van and also the cost they gave was exactly what the final. Bill. Was so no extras added which is excellent and professional. Found them to be fair and easy to deal with and would happily recommend to people. I know. They are well respected by me and I'll be going back if and when the van needs bits done to it. Thankyou. For. Fixing the vehicle. In a very good. Time frame most appreciated and glad I came to. You for. The repairs kind regards Colin Turner transit connect van
In January 2020, Shaun Rogers said:
I found Fitch Autos to be very professional and straight forward. I had an electrical fault that was diagnosed and repaired in the agreed time and cost. I would definitely recommend and will be using there services again.
In January 2020, Info Collective UK said:
Fitch Auto's have always been recommended by myself to family and friends. Regardless of the problem or work needed i don't think any of my vehicles have ever been at fitch auto's for more than 4-5 working days. They are so fast and efficient when working on these vehicles unlike many other garages they really do aim to have you back on the road as soon as possible. Communication is perfect never left in the dark about your vehicle and if like myself who likes regular updates on their vehicle Fitch Auto's do not mind you calling almost daily for updates. Kind staff great service and an all round great company to deal with!
In January 2020, Matt Olorenshaw said:
Can't fault Fitch's!
Been looking after my father's vehicles for over 20 years.
They look after 6-7 cars within our family and we never have any problems. The service is always to the highest standard and are always willing to go the extra mile for their customers. Courtesy cars trailers and vans are another added bonus when it comes to Fitch Autos! Don't worry about Fitches not being open on the weekends as they open early on a Monday and Tuesday to accommodate for this. Simply put 5 stars is not a high enough rating. Would recommend 100% all the time. Great work everyone involved. Big thank you as always!
In January 2020, Jerry Lott said:
I've always found fitch Autos to be very professional, helpful and generous with their advice. They do their best to offer a first class service, and achieve this with flare and grace at all times. I won't use anyone else.
In January 2020, Peter said:
I broke down on the dual carriageway, it was quite late by the time RAC turned up so it had to be towed to another garage.
The first garage had no clue what the issue was but were willing to charge me an extortionate amount of money just to "patch up" the problem. They also gave me a timeline of several weeks to fix the issue and couldn't guarantee that problem would be resolved.
After seeing the great reviews of Fitch Autos I phoned up RAC and got them to transfer my car to their garage.
They knew exactly what the issue was, charged me a reasonable amount (compared to the first garage) and got my car up and running within 2 days.
They've got a customer for life.
In January 2020, Dave Hargreaves said:
Brilliant service, would highly reccomend.
In January 2020, Gareth Unwin said:
My car was in a Jaguar main dealer for a service and also to have a DPF fault fixed. The DPF warning light was on stating the DPF was FULL. Jaguar told me they had put my car on the diagnostic machine and it stated the DPF was full and neither a passive regeneration or forced regeneration could be carried out. The DPF had to be replced with the cost of the DPF at £3993.00.
I subsequently contacted Fitch Autos, initially spoke to Nicky and explained the problem. I was impressed with NIck's knowledge of DPF's and the fact it should not full with only 10K on the clock.
The told me to drop it in the follwoing day and they would look at it. I was not holding out much hope as after all Jaguar are experts with Jaguars...right?
Clearly not......the fault was fixed within a couple of hours of dropping the car off. The bill was a mere £90.00!!
They could of easily told me it was faulty and sold me a DPF at half price and i would of paid.
However the are super honest and clearly know what they are doing. From now on that is the only garage i will use for my cars and my families as they saved me £3900.00.
They get a huge thumbs up fro me.
In January 2020, Garry Manning said:
Repairs done promptly and exactly as quoted and timescale as advised. No complaints at all very happy with the service.
In January 2020, Geoff Astonbird said:
On my car breaking down last year I had to call out RAC. My normal garage was unable to to look at it and was advised to call Fitch Autos. They looked at it the next day ordered parts and repaired it for me. Since then they have had my car and my partners in for service's, repairs , Mots ect. There service, repairs, and cost is outstanding. The Staff in reception could not be more helpful and keep you up to date with the progress of your vehicle. Now we would not go anywhere else, and recomend to anyone who needs their vehicle looking at.
In January 2020, Geoff Bell said:
Fantastic service, friendly staff, you cant go wrong
I travelled 12 miles for the great work provided