Fitch Autos
Latest Reviews
My first visit to Fitch Autos but will definitely not be my last great experience couldn’t fault the service in any way 👍
Source: google.com
"Very good service, very happy with the courtesy car and quick work completed. The only downside was I felt the caller was very pushy on additing on extra work that was not safety related. Apart from that, very happy. "
Source: google.com
"Great place, lovely staff, easy to follow progress reports regarding required work and its grading of critical to advisory. Reception staff very polite, knowledgeable and personable. First time using this garage and they’ve gained a new loyal customer for sure!"
Source: google.com
5 star service! One of the best customer experiences I've had not just from a garage but from any company in a long time. knowledge, empathetic and competent staff always willing to help and go above snd beyond.
Source: google.com
Eleanor + Ellie + Josh are such fantastic people there. I feel like I’m in and out of this place all for the right reasons but bad car choice! If anything they’re are really understanding with payment options, and working out what’s best for me without pushing. Knowing you’re car is in the garage being fixed and not having access to your phone for updates they’re really understanding they will call leave and message and there isn’t any pressure of ringing 5 minutes later they will wait until I’m available which I think is really important for me! Any updates they are more than happy to do it, and all the checks they make are very thorough and I really appreciate them detailing everything I need and what I don’t need or could get fixed later on (which most places as a woman who knows nothing about cars, and garages who are very you need this this this this) without understanding yes i need it but it’s something that can be fixed another day - which Fitch Autos are aware of. There is no pressure to go ahead with any repairs, and the repairs they do you decide unless it’s something that had to be done to have the car out the garage. Appreciating they are fab and they do have brilliant communication and understanding especially when needing a courtesy car! Thank you again 🙂"
Source: google.com
The level of professionalism that is given surpassed my expectations, absolutely thorough and detailed. Fabulous team at the front desk 👌🏽
Source: google.com
Been using this garage for over 25 years, value for money and service are absolutely first rate.
Source: google.com
Ver friendly staff efficient and kept me well informed and a courtesy car is a big plus.
Source: google.com
Have used fitch autos for years. they have never disappointed both on value for money and workmanship.
Source: google.com
Very helpful friendly to talk to great service
Source: google.com
Great service and very helpful. Office ladies are great and so welcoming and helpful. Techs do great work and great overall service.
Source: google.com
Excellent friendly service, full and concise reports and are happy to accommodate requests.
Fitch Autos are a rarity in today's world, a garage you can trust and I will not take my car anywhere else!
Fitch Autos are a rarity in today's world, a garage you can trust and I will not take my car anywhere else!
Source: google.com
Great quality service at great prices!! Thank you.
Source: google.com
Excellent service - thank you!
Source: google.com
We used the services of Fitch Autos earlier this week and will not hesitate to use them again. They carried out quite extensive work on our Ford Focus, including replacing the catalytic converter and a major service, along with other safety checks.
Our experience, from dropping our car off at Fitch Autos, to collecting it at the end of the day was all positive. Firstly, the 'no quibble' availability of a courtesy car essentially puts these guys in top place compared to other auto repair companies we have used in the area. Secondly, I was reassured by their attention to detail, holistic knowledge and thoroughness. I have every confidence that they have done a good job. Last, but not least, a shout-out to Ellie on reception, who is a breath of fresh air and her customer service skills are a credit to you. She was friendly, reassuring, knowledgeable and professional. Thanks guys, we'll be back, but hopefully not too soon !!!
Our experience, from dropping our car off at Fitch Autos, to collecting it at the end of the day was all positive. Firstly, the 'no quibble' availability of a courtesy car essentially puts these guys in top place compared to other auto repair companies we have used in the area. Secondly, I was reassured by their attention to detail, holistic knowledge and thoroughness. I have every confidence that they have done a good job. Last, but not least, a shout-out to Ellie on reception, who is a breath of fresh air and her customer service skills are a credit to you. She was friendly, reassuring, knowledgeable and professional. Thanks guys, we'll be back, but hopefully not too soon !!!
Source: google.com
So, today my daughter had a medical emergancy, I had to go over to fitch autos to get a defibrillator,
I could not knock the speed the lady behind the counter reacted and I was out the door within seconds, when I took the machine back she took the time to ask how my daughter was, offer me a coffee and eased my situation,
I cant thank you enough, you should be proud of your staff.
I could not knock the speed the lady behind the counter reacted and I was out the door within seconds, when I took the machine back she took the time to ask how my daughter was, offer me a coffee and eased my situation,
I cant thank you enough, you should be proud of your staff.
Source: google.com
Pleasant and efficient service. Good communication. Clean premises.
Source: google.com
From the time of getting a quote from Holly & making the booking for a service and safety repairs the service has been outstanding. Ellie who was looking after me was outstanding keeping me in the loop on progress. Outstanding service from a very Professional Team. Well done & thanks to The Fitch Team 👍.
Source: google.com
Highly recommend. After struggling to find a garage to fix my air compressor, Fitch Autos was more than happy to help me , giving me a courtesy car , rang me every day to update me on the progress , and even when there was difficulty from a third party , they where very professional and friendly. Holly was the one who was helping at the start ( but she’s on maternity now ) ( wish you all the best with your little one )
Can’t fault the staff here at all , all very helpful and polite . As far as customer service goes, you all exceeded expectations and I can’t thank you enough.
Hope you all have a wonderful Christmas 🎄
Thank you - Renault Zoe
Can’t fault the staff here at all , all very helpful and polite . As far as customer service goes, you all exceeded expectations and I can’t thank you enough.
Hope you all have a wonderful Christmas 🎄
Thank you - Renault Zoe
Source: google.com
Took my Audi A1 to Fitch Auto's because the Audi main dealer in Tamworth couldn't find out what was wrong with my car. Fitch found the problem within a day, and fixed it within 2 days. I couldn't be happier with them, and their service and will be recommending the to everyone.
thank you so much!
thank you so much!
Source: google.com
Had a service and a couple of other items on my car done, can’t believe the difference in the way it drives, really happy 😃
Use Fitch for personal vehicle and also business, wouldn’t trust anyone else with our fleet of vehicles now, would and have recommended Fitch Autos😃👍🏾
Use Fitch for personal vehicle and also business, wouldn’t trust anyone else with our fleet of vehicles now, would and have recommended Fitch Autos😃👍🏾
Source: google.com
Ellie Eleanor and boss go above and beyond! Kind thoughtful and quick to amend with care. Thankyou see you soon!
Source: google.com
Great communication and very professional throughout. Definitely give confidence in a thorough job being completed and will be my go to garage from now on.
Source: google.com
Used Fitch Autos for years now and it goes from strength to strength. I always have total confidence with what they recommend for our cars. Happy to recommend to anyone and everyone.
Source: google.com
Fitch Auto’s are a fantastic garage they have really looked after us from start to finish even supplied a curtesy car the same model my son drives. Overall I will be using Fitch Autos again well done.
Source: google.com
