Had to call them on a Sunday bank holiday over Christmas. They were very efficient and booked a visit the next morning. a gentleman called me at 8:30 the next morning to say he was on his way despite heavy snowfall overnight. He arrived and inspected the drain with a camera, quickly found the problem and gave me a quote for the job. It was very reasonable! He had the job done in no time. I was really pleased with the service and would definitely use this company again and highly recommend them.
In November 2020, Si Rowley said:
Brilliant service. Highly recommended
In October 2020, Claire Ricketts said:
Absolutely fantastic service, our Drain Doctor Richard was so professional and very helpful, fully reccomend this company.
In October 2020, Richard Woodward said:
Just used service for my dad. He was well impressed with the job completed. I was kept informed of arrival time and updated on diagnosis and given accurate cost of repairs. Thorough job completed including refitting pipes and connections previously removed to access waist trap.
Excellent, prompt very professional service. Arrived within an hour, assessed problem fully and explained work to do to fix problem. Very thorough, Jamie was very good at his job, cleaned up afterwards and ensured everything was ok. Very satisfied customer Thank you.
In September 2020, GG said:
I called these guys after seeing them recommended on a local neighbourhood app.
Really really professional and polite engineers. They used a camera to establish the problem and used it a few times until the pipe was fully cleared. They showed me the before, during and after and in my opinion pound for pound they offered the best value service.
Thanks a lots Lads 👍
We are a small cafe in Walsall and have required the services of Drain Doctor a few times now. They have given us a first class service every time. They come when they say they will usually within a couple of hours, they are very knowledgable and professional, I have been so grateful for their services. They are very reasonable charges doesn’t cost a small fortune to get professional help. I wouldn’t hesitate to call them every time we needed help with any drainage or grease trap problems. Would recommend them to everyone. Great service guys A****
In August 2020, Carmel Biddle said:
Richard called to confirm time of arrival and arrived on time.
Very professional and tidy. Richard dud a great job explaining what he was doing as he was working.
Richard also showed me the cleared drains with the camera. Tested drains a as well before leaving so all water running perfectly.
Would highly recommend Richard and Drain Doctor 😊
In July 2020, Ross Folley said:
I have had a leaking toilet for some time now & I was waiting 4 weeks for a recommended family friend to pop over. So I gave up with that & contacted Drain Doctor. I had a Call back the same day & an engineer booked in the following day (TeeJay). He was on time & he stayed until the job was done & did not rush anything. He was a fantastic member of staff & I am very happy with the quality of work carried out. 5 Stars from all day!
In June 2020, Nathalie Rush said:
Fantastic and prompt service from the office all the way through to the engineer who attended. All were polite and courteous and the engineer knew his stuff. My drain must have been blocked for months and had over-flowed in a heavy downpour. Drain Doctor had it sorted in less than three hours from the time I called to book an appointment. Very impressive. Would thoroughly recommend.
In June 2020, Tom Williams said:
Kept in line with strict social distancing practises. Good communication about arrival time through to findings, costs for work and final results. Very impressed and would highly recommend.
In June 2020, Debbie Birch said:
I was extremely happy with the work
Fast response, very professional.
Richard was very helpful, explain everything to me great job thank you very much.
In May 2020, KARL BLAKEMORE said:
Tee Jay arrived on time was polite and fixed our blocked drain quickly. A credit to your company.
Professional service at a good price - Value for Money.
We will be recommending Drain Doctor Plumbing to all our friends and family.
Ken and Jean Blakemore
3rd time I've used them. I still can't figure out how they manage to come within a few hours to sort out the problem. They know what they are doing. Show you the blockage on the CCTV so you know they are not making up any bogus problems. Highly recommended.
In March 2020, Babs Kaur said:
Brillant service thank you David for jetting my drain and leaving it flowing. Very professional thoughout the process explained what he was doing showed me the blockage on the camera. job well done