Drain Doctor Plumbing
Latest Reviews
Just brilliant, Jake got to us within the hour of making the call. Got our drain moving again without any fuss.Left the sight clean and tidy. Jake was a plesure to deal with, very polite and professional. I would highly recommend if your looking for this service. 🌟🌟🌟🌟🌟 From me
Source: trustpilot.com
Thank you
Very professional
Very professional
Source: trustpilot.com
Very courteous service, thorough, explained everything and did a great job. Many thanks
Source: trustpilot.com
Very good service, really pleased.
Source: trustpilot.com
Excellent service. Paul and Reece were very professional as well as friendly. They gave me a price for jetting the drain to clear the blockage but then realise it had cleared easily without needing jetting . They waiting several minutes with water running from a hose pipe and tap to make sure they hadn’t just pushed the blockage further along and then advised me that as far as they were concerned the problem was solved and because it wasn’t as big a job as they expected they were able to reduce the price .
Very happy and would highly recommend.
Very happy and would highly recommend.
Source: trustpilot.com
Jake was absolutely amazing. He sorted all the sewerage pipes and clean up the entire garden from all the waste, early on a sunday. Thank you for your help
Source: trustpilot.com
Highly recommend! From first call it took under 3 hours for Jake to be with me. Gave me a clear price which I accepted and he completely cleared out my blocked outside drain. It's like new. Great team from start to finish. Jake was really friendly and very informative. Many thanks.
Source: trustpilot.com
Jack unclogged the drain and made sure it will be easier to repair if it happens again. He also spotted a possible future issue and advised on it. Thank you!
Source: trustpilot.com
Great service and contact from all concerned. Only blip was they turned up early, but not a problem as I had a phone call and was able to leave work for an hour.
Source: trustpilot.com
Excellent service provided. Contacted Tuesday came out Wednesday, dealt with issue straight away.
Great service, polite guys who explained everything thoroughly.
Great service, polite guys who explained everything thoroughly.
Source: trustpilot.com
Absolutely first class service from Drain Doctor - from completion of their on line booking system through to the attendance of their engineer Richard Bevan.
A confirmation phone call was received from Drain Doctor shortly after completing the on line “urgent” booking.
A time slot was provided (same day service) and as promised, Richard rang to give us his ETA.
Upon his arrival Richard was very thorough with his diagnosis of our drainage problems, and even though there were a few obstacles in his way, he maintained his professionalism without any of the usual tradesmen’s “moans and groans”.
Richard explained everything he was doing at every opportunity (and to be fair to him, he gave us the opportunity to contact Severn Trent directly, as the blockage was found to be their responsibility on a “shared line”).
We chose to proceed with Drain Doctor as our problem was in need of urgent rectification.
Richard successfully completed our job and did a thorough check of all affected properties.
Sorry for this review being quite a long one, but I felt I had to attempt to explain the absolute thoroughness of Richard Bevan - he is an absolute credit to Drain Doctor (wish there were more tradespeople like him !)
A confirmation phone call was received from Drain Doctor shortly after completing the on line “urgent” booking.
A time slot was provided (same day service) and as promised, Richard rang to give us his ETA.
Upon his arrival Richard was very thorough with his diagnosis of our drainage problems, and even though there were a few obstacles in his way, he maintained his professionalism without any of the usual tradesmen’s “moans and groans”.
Richard explained everything he was doing at every opportunity (and to be fair to him, he gave us the opportunity to contact Severn Trent directly, as the blockage was found to be their responsibility on a “shared line”).
We chose to proceed with Drain Doctor as our problem was in need of urgent rectification.
Richard successfully completed our job and did a thorough check of all affected properties.
Sorry for this review being quite a long one, but I felt I had to attempt to explain the absolute thoroughness of Richard Bevan - he is an absolute credit to Drain Doctor (wish there were more tradespeople like him !)
Source: trustpilot.com
Richard the drain engineer is a real credit to his company and he explained everything that he was going to do with a fixed price up front to be payed when work was completed.after a camera survey in my sewer pipe he concluded the problem was with neighbouring sewer and gave me the option of contacting Severn trent or for him to carry on and clear the blockage in neighbouring sewer drain and in short I said for him to carry on as it was an immediate problem to me ,in no time at all he cleared the blockage(wet wipes) caused by neighbours a few doors down.thank you once again Richard.
Source: trustpilot.com
Managed to fit us in short notice to support a septic tank install by tracing the old pipe work. Worked slightly over the quoted hour but didn’t charge any extra. Highly recommended.
Source: trustpilot.com
Fast response. Contractor very good and informative. Left my property which was covered in sewage clean. Thank you.
Source: trustpilot.com
After an ongoing issue with our drains over a number of years and using Dyno-Rod, we decided to try Drain Doctor and cannot fault the level of service we received from the moment we booked the visit.
Andy, the technician was extremely thorough with the job in hand and after having a conversation with me and understanding the frustration we were experiencing with drains (commercial property) went on to investigate the cause of this reoccurring issue.
Thanks to Andy’s diligence and professionalism we are now aware that the blocked drains were in fact due to a neighbour’s negligence…..something the previous companies failed to explore! Neighbour was invited to join us to witness CCTV footage of a dye test to determine the issue and Andy explained the outcome of the inspection to both of us….
I can’t thank Andy and then Richard, who has provided us with a detailed report enough for providing such an efficient and professional service…needless to say we will not be picking up the bill this time thanks to these guys! Highly recommend!!!
Andy, the technician was extremely thorough with the job in hand and after having a conversation with me and understanding the frustration we were experiencing with drains (commercial property) went on to investigate the cause of this reoccurring issue.
Thanks to Andy’s diligence and professionalism we are now aware that the blocked drains were in fact due to a neighbour’s negligence…..something the previous companies failed to explore! Neighbour was invited to join us to witness CCTV footage of a dye test to determine the issue and Andy explained the outcome of the inspection to both of us….
I can’t thank Andy and then Richard, who has provided us with a detailed report enough for providing such an efficient and professional service…needless to say we will not be picking up the bill this time thanks to these guys! Highly recommend!!!
Source: trustpilot.com
Very happy with poul.done a very job.
Source: trustpilot.com
Jake came out to us within an hour of making the call , he was friendly, thorough & got the job done an left the area clean & tidy .
Would recommend
Would recommend
Source: trustpilot.com
Usual excellent service from this company
The gentleman who came to our site, polite, respectful and really helpful
The gentleman who came to our site, polite, respectful and really helpful
Source: trustpilot.com
We had a problem with a downstairs toilet that was progressively getting worse to drain due to a suspected blockage. After researching on line we Rang Drain Doctors who arranged to come next morning. Andy the engineer rang on his way and arrived on time. After showing him the problem he explained the steps he could take to solve the problem on a best to worse scenario with appropriate costings. Unfortunately the best scenario of using a plunger did not work and he explained he would need to use a snake device down the pipes. This found and cleared a blockage about 4 metres down the pipe. He then lifted the appropriate manhole cover and flushed and cleaned the blockage away and the toilet is now working perfectly.
Andy was friendly throught explaining what he was doing and the final bill was reasonable considering he was there for nearly 2 hours.
I would not hesitate in recommending this company.
Andy was friendly throught explaining what he was doing and the final bill was reasonable considering he was there for nearly 2 hours.
I would not hesitate in recommending this company.
Source: trustpilot.com
The engineer was friendly and polite and did a thorough job of clearing a blocked outside drain. The engineer identified two possible causes for the issue, then gave advice regarding one of the issues and raised a job number with the local water company regarding the other. Fantastic service - would highly recommend.
Source: trustpilot.com
Responded quickly - the gentlemen was pleasant, polite and really helpful
Fixed problem quickly and efficiently
Fixed problem quickly and efficiently
Source: trustpilot.com
Came out to the property the next day and fix the problem straight away no messing and fair price
Source: trustpilot.com
Easy to book in with , responded back quickly
Guy who came was Very professional, happy with the work , did a good job , would definitely use again
Guy who came was Very professional, happy with the work , did a good job , would definitely use again
Source: trustpilot.com
Called on Sunday and they were there the next day to fix leaking pipe on side of the house. Zak was friendly and efficient and the process couldn't have been easier
Source: trustpilot.com
Everything was good and the work was undertaken quickly and efficiently
Source: trustpilot.com
