Local Reviews
In November 2024, David Smithers said about SolarGain Ltd
Consultation, quotation and the approach to problem solving was smooth and not pressured. Installation happened when agreed, and within the timescales agreed - that's an area that often slips. There were delays on the removal of scaffolding, but that sat with a third party contractor and Solar Gain did their best to support 'encouraging' that contractor to respond faster. The more important point for me was 'what happened when something broke', because its life and things do go wrong. In our case a battery component failed after a while. I think that's where Solar Gain really acquitted themselves well, the response was swift, effective and supportive. The part was tested, found to be faulty and the supplier liaised with to secure a new part, which was also fitted without fuss. I've had good initial service before, then pain later on when issues occur - that was not the case with Solar Gain, so I would recommend them on quote, and fit, but even more so on customer aftercare
Source: trustpilot.com
In November 2024, Lynne said about SolarGain Ltd
Solar-Gain installed my solar system in April 2024. I was very impressed with the face-to-face consultations & preparation & planning that went into the quotation & subsequent specification. The necessary complex paperwork that accompanied each stage was well presented & organised so that all I had to do was sign, all done on-line. The system works extremely well & has saved me several hundred pounds already & resulted in vastly lowered monthly charges. The customer service is second to none & every query I have had, has been resolved very quickly. This has given me confidence in the integrity of the system & its customer service & quality control. I also highly recommend the company for the quality of the solar system components chosen to maximise my domestic solar gain!
Source: trustpilot.com
In November 2024, Steve Eckles said about SolarGain Ltd
I had a number of aims from the system Solar-gain installed in February 2024:
1)To be using 100% off peak or solar for at least 3/4 of the year by using an intelligent tariff.
2) For the Car charger, 9.7kWh battery inverter and solar panels to be integrated into one system and app.
3) For the system to take over during our frequent grid power outages.
I'm pleased to say that the system has vastly exceeded my expectations. Our electricity account has been in credit since April despite 5000 miles on the EV and we have used hardly any peak rate power,
reducing our outgoings and saving several tonnes of CO2.
1)To be using 100% off peak or solar for at least 3/4 of the year by using an intelligent tariff.
2) For the Car charger, 9.7kWh battery inverter and solar panels to be integrated into one system and app.
3) For the system to take over during our frequent grid power outages.
I'm pleased to say that the system has vastly exceeded my expectations. Our electricity account has been in credit since April despite 5000 miles on the EV and we have used hardly any peak rate power,
reducing our outgoings and saving several tonnes of CO2.
Source: trustpilot.com
In November 2024, carol baker said about SolarGain Ltd
We chose solargain after having a few quotes, but they paid more interest in our needs and talked to us face to face.
Our panels, inverter and battery were fitted back in the summer, without any problems, also the follow up was a great help to us. I wouldn’t hesitate to recommend them if you are considering solar.
Our panels, inverter and battery were fitted back in the summer, without any problems, also the follow up was a great help to us. I wouldn’t hesitate to recommend them if you are considering solar.
Source: trustpilot.com
In November 2024, David m said about SolarGain Ltd
We had three quotes for the solar panel installation. Phil’s was the most comprehensive and detailed, and his design seemed the most appropriate for our house. He made a site visit, unlike some companies who quote based on a satellite image, and the level of detail in the calculation of the expected performance of the system was most impressive. The work was carried out to a high standard and we are still very pleased with it.
Source: trustpilot.com
In November 2024, Charles Stewart said about SolarGain Ltd
Solar Gain are an exceptional company who provided my solar panel and battery storage system. Every member of the team are professional, honest and courteous. Well done to Phil and Vannessa who continually strive to provide a 5 star service.
Source: trustpilot.com
In November 2024, DeeCee Risfield said about SolarGain Ltd
I had 16 solar panels, inverter, 5.12Kw battery and Solar iBoost fitted by Solar Gain in October.
Having initially sought a quote from Octopus (as my current energy supplier) I elected to go with Solar Gain as they were a local family business with good reviews and unlike many companies promoting solar online, provided a personal rather than an online service, were not at all pushy, responded and installed within a very short time frame. Their fixed quote was also competitive and they alerted me, post quotation, to an offer that GivEnergy were running which meant that with the saving this provided I was able to add the Solar iBoost for the same price as my original quote.
From the initial visit from Phil to discuss needs and carry out an initial survey, the detailed survey by Colin, the prompt handling of all the admin and documentation by Vanessa I was very impressed by the service they provided.
Our installation took place earlier than originally planned and despite a small inconvenience that related to the scaffolding company, the installation was completed in a day. The team were worked really hard, on what was a miserable day weatherwise.
The Battery and Inverter was an external set up and the work was done to a very hight standard and the hardware looks really good.
Colin then fitted the iBoost and commissioned the whole set up the following day; and I was up and running. The system has been running smoothly ever since.
Not had the best performance the last week or so but that is down to the miserable weather we have had so is not Solar Gain's fault!
I would very happily recommend Solar Gain to anyone considering fitting solar.
Having initially sought a quote from Octopus (as my current energy supplier) I elected to go with Solar Gain as they were a local family business with good reviews and unlike many companies promoting solar online, provided a personal rather than an online service, were not at all pushy, responded and installed within a very short time frame. Their fixed quote was also competitive and they alerted me, post quotation, to an offer that GivEnergy were running which meant that with the saving this provided I was able to add the Solar iBoost for the same price as my original quote.
From the initial visit from Phil to discuss needs and carry out an initial survey, the detailed survey by Colin, the prompt handling of all the admin and documentation by Vanessa I was very impressed by the service they provided.
Our installation took place earlier than originally planned and despite a small inconvenience that related to the scaffolding company, the installation was completed in a day. The team were worked really hard, on what was a miserable day weatherwise.
The Battery and Inverter was an external set up and the work was done to a very hight standard and the hardware looks really good.
Colin then fitted the iBoost and commissioned the whole set up the following day; and I was up and running. The system has been running smoothly ever since.
Not had the best performance the last week or so but that is down to the miserable weather we have had so is not Solar Gain's fault!
I would very happily recommend Solar Gain to anyone considering fitting solar.
Source: trustpilot.com
In November 2024, Jan and Paul L said about SolarGain Ltd
Excellent service from initial phone call to completed installation.
We particularly liked the face to face personal sevice and the fact they are a local company.
Would highly recommed Solar-Gain.
We particularly liked the face to face personal sevice and the fact they are a local company.
Would highly recommed Solar-Gain.
Source: trustpilot.com
In November 2024, Dawn Malt said about SolarGain Ltd
Our experience has been very good, great communication, not pushy, very helpful while we were making up our minds as to what we wanted to go for, explained things well, since installation any questions we have had have been answered promptly, installation went well, we had a bit of a software teething problem after installation which was quickly sorted the next day. We have had our system up and running for nearly 11 months and we are very pleased.
Source: trustpilot.com
In November 2024, Deryn Harvey said about SolarGain Ltd
We had had quotes from a number of providers all of which were just not feasible as they were for a flat roof for which we (not the providers) knew we’d need planning permission. Phil was different - he came out to our property and designed a bespoke system the likes of which I could never have imagined. We have solar panels and an array of batteries. All expertly installed.
So now 15 months on I can report that not only is the system operating seamlessly but the savings are out of this world. The predicted solar generation was spot on and the capacity of the batteries just right. I have paid no more than 7p kWh for all this time.
I know that Phil and company are always there in the background for an upgrade/add on/support which I’m seriously tempted with as such a successful attentive company is set for the duration. That’s very comforting in the tough solar works out there.
So now 15 months on I can report that not only is the system operating seamlessly but the savings are out of this world. The predicted solar generation was spot on and the capacity of the batteries just right. I have paid no more than 7p kWh for all this time.
I know that Phil and company are always there in the background for an upgrade/add on/support which I’m seriously tempted with as such a successful attentive company is set for the duration. That’s very comforting in the tough solar works out there.
Source: trustpilot.com