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Excellent communication throughout, I knew the cost of the works to be carried out before booking. They turned up when they said they were going to and did a great job.
Good communication and skilled tradesman. They completed all work asked for, and even fixed an extra leak I wasn't aware of! Will definitely use again.
Absolutely brilliant. Thank you Henry and co. for bringing piano back to life. I am delighted, and so is the piano!
Henry is a proper craftsman, enthusiastic about the work he does and very happy to explain it. (He is also an excellent pianist!) When he came to visit to look at the piano, he showed me what was wrong with the instrument and told me how he was going to fix it. While the work was underway, he provided updates from the shop floor. Finally he dropped in again when the instrument was delivered, to check that everything was ok. At each step of the way I knew that the piano was in safe hands.
The piano is now lovely to play. The action is beautifully even and responsive, the pedals are perfect, there are no cracks in the soundboard. The whole instrument feels and sounds new, even though it's over a hundred and fifteen years old.
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