Lilies was recommended to us by an Indian friend, who told us they specialised in overseas repatriations, and I am very pleased to say they did not disappoint.
We lost my sister-in-law, who is from India, and it was very important to the family that she be repatriated and laid to rest in her mother's grave back home.
Firstly, Lee Solomon, one of the owners, took the trouble to come personally all the way to our home to meet my wife.
We appreciated hugely that he did, as it was a much-needed personal touch to anyone who's been bereaved, and showed he cared.
Secondly, both he and his business partner, Nathan Scully, were extremely kind and helpful to my wife, which is very important when one is making funeral arrangements for a loved one.
Thirdly, Mr Solomon very kindly offered to fill in all the forms himself, to submit to the Consulate, thus saving my wife the stress and hassle of having to fill in numerous forms, and worrying that she may not have filled them in correctly.
I must mention here that this was in complete contrast to a number of other repatriation companies, all of whom insisted that my wife fill in the forms herself.
Fourthly, all the arrangements and paperwork with the Indian Consulate at Birmingham were done very efficiently and speedily.
Mr Solomon had earlier told my wife that he and his colleagues had a very good relationship with the Birmingham Consulate, who had even invited them to their Diwali celebrations.
This is very important, as it shows that Lilies are well-versed in repatriations, unlike many other Companies purporting to be so, but who in reality are fairly clueless.
The fact that they have an excellent relationship with Consular officials means that they do high volumes of repatriations (and hence know what they're doing), and also that they are efficient and honourable (otherwise Consular officials are unlikely to be so helpful).
Overall I would say that Lilies made the process smooth and streamlined and stress-free, which is what one really wants from a funeral/repatriation service.
Finally, I must contrast their entire working style and functioning (to their credit) with that of some of the better-known repatriation Companies that we had approached before we came to know about Lilies.
These big Companies offered us a lower rate (by £250 to £500 or so), but their attitude and demeanour were in complete and utter contrast to that of Mr Solomon and Mr Scully.
Unlike Lilies, they were cold and unhelpful, and would not (and/or could not) answer any questions put to them.
They appeared to think we should hire them despite their appalling lack of courtesy and knowledge.
We did not have a good feeling at all about placing my sister-in-law in their care.
They also made the entire process seem unnecessarily complicated and convoluted.
Mr Solomon, in stark contrast, patiently answered every single one of my wife's questions and doubts, which contributed to hugely allaying all of her worries and fears.
He made the whole process simple and easy, and completely put to rest all of her anxieties.
This last is very important to us as a family, as my wife has been seriously depressed ever since her sister's demise, and has had to be put on a high dose of antidepressant medication by her doctor.
Mr Solomon's kind attitude and help, therefore, made the whole process much less stressful and unhappy for her than it otherwise would have been.
I am very grateful to Lilies for this, and would not hesitate to recommend them to anyone seeking to repatriate their deceased loved ones overseas.
Indeed, I have already recommended them to several of my friends and acquaintances, who likewise have been very pleased with their service.

Lillies funeral did the Repartriation of my dear cousin to India. I can find no words to commend and thank them for the way they have handled the entire process. Right from the time I first contacted them till the time she was transferred to the care of airlines, Lee who was my point of contact was very proffesional, thorough, patient, courteous , kind and very helpful. After we registered the death with the council we didnt have to know anything. He managed the entire process. He was always available even at unsocial hours and their pricing was also very very reasonable. He took away a great chunk of our responsibility during these trying times. We are forever debted to Lillies for their care of our dear Tina. Thank you Lillies🙏

The care that the staff at Lilies show to the families who use their services is outstanding. They helped us arrange the funeral for a family member and nothing was too much trouble. I highly recommend them for complete peace of mind.

Excellent service received arranging my brother's funeral from Donna. On the day of the funeral, Lee and his team went over and above what was expected. They looked after us taking the stress out of the day. Nothing was too much trouble, even at the graveside when my back was playing up, Lee allowed me to sit in the car and put the heater on to make sure I was comfortable.

If you are looking for a funeral service to take care of you when you are going through the stress of losing your loved one, then I would recommend you use Lilies Funeral Directors, you will not be disappointed.

Delivering excellence and genuine care for their families everytime. A company you can trust.

I would like to sincerely thank Lilies Funeral Directors for their guidance, professionalism, and the exceptional empathy provided.
They delivered an exemplary service during my mother's funeral.
Calum's serene and kind demeanour brought us as a family an immense sense of peace during the most challenging period of our lives.
Their compassionate approach and unwavering support was invaluable, making a difficult time more manageable. We are truly grateful for their care and the dignified farewell they facilitated for my beloved mother.

I have never had to arrange a funeral before the loss of my darling husband. From the initial phone call to Lilies, through to the actual day, nothing was too much trouble. All the staff were welcoming and professional but above all, caring and compassionate. Nathan explained everything and answered my (very many) questions regarding the service, paperwork etc. The cars were immaculate and the flowers were beautiful. I cannot rate our experience with Lilies highly enough. Thank you for taking care of Rob and supporting us as a family through a difficult time.

Just perfect in every way!!
Don't hesitate to use them to support your personal requirements. My mother's 'Celebration of Life' was wonderful. Thank You. Lilies❤️👏

We used Lilies when my dad passed away, the love care and compassion they showed from beginning to end was outstanding! Whenever we had questions or just wanted to chat, someone was always available to do so. I highly recommend Lilies the quality of service we received was next to none ⭐️⭐️⭐️⭐️⭐️

My Dad came to UK from India for a visit and he died unexpectedly . We wanted to conduct his funeral service in India ; but there were lots of paperworks to do. "Lilies Funeral Directors" team were really professional to handle the care of Dad as well as they have done all the paperworks from Indian Embassy and arranged the air ticket for my Dad. Lee act in a very professional and sympathetic way throughout this process and communication. Huge thanks to Lilies funeral directors for taking care of my Dad.

Lilies provided an extremely professional, caring and high quality service for my father’s funeral. They guided us smoothly through every step and were on hand for the tiniest of questions. On the day of the funeral they showed exemplary respect to my father and compassion for my mother and family. We are very grateful to them and thoroughly recommend their services.

Lilies were professional, caring and made the whole process of arranging my mum’s funeral easy at a very difficult time. I would definitely recommend them.

After losing so many family members recently we as a family found the professionalism from Lillie's funeral directors and staff members very polite and courteous. Highly recommended not just for their professionalism but they also care for your needs at a very sad time.

As a family we will always be grateful for the professionalism and compassion shown by Lilies. By dealing with every detail they succeeded in removing so much of the stress from a difficult time.

Heartfelt thanks to all of you for your empathy, care, professionalism, and exemplary service. Throughout the arrangements and on the day of the service for our wonderful Nanna, nothing was too much and your kindness will forever be appreciated by us as a family. Special thanks on my behalf to Lee for your support and going above and beyond Xx

This company dealt with funeral arrangements for my dad back in January. The kindness , the care and the service provided by this company was excellent! Thank you so much!!!

From the very first telephone call to Lilies to say that my Father had died, throughout the process of arranging the funeral, and on the day of the funeral itself, the service we received was absolutely superb. Respectful and helpful at all times, I as an individual and we as a family cannot recommend Lilies highly enough. The peace of mind and reassurance we gained from engaging Lilies made what was a very difficult time for us, so much more bearable.

Great service very professional and caring

A huge thanks to all at Lilies Funeral Directors who recently arranged the funeral of my late mother. I had never been in this position before and was of course apprehensive but the team at Lilies could not have made the process any easier. They were of course, kind, caring and compassionate but I was so impressed by the way that they dealt with absolutely everything. All of the questions I had and the details I was worried about were just sorted with no fuss. And on the day they were calm, in control and had an air of gentle reassurance, allowing us to focus on remembering Mum. There was noting to worry about. Thank you again.

The staff at Lillies were exceptionally kind, caring, and professional at all times. We would highly recommend them.

Having worked with Lilies funeral directors in a professional capacity, I knew that they cared deeply . My lovely dad passed away 8 weeks ago and I can never thank Lee, Nathan, Dean, Connor,Calum and Donna , they looked after my dad and us as a family 5⭐️is not enough.
Everything was done with great care and compassion, we felt that we were the only family they were looking after.
The day of the service was seamless and flowers from your birmingham florist were amazing too. If you want to feel totally cared for, know your loved is well look after, then Lilies Funeral Directors will do you and your loved one proud x

Excellent service - highly recommended. Sensitive and supportive throughout what has been a very difficult time.

After meeting Nathan through our own business (Pet Crematorium) I knew if ever I required the service of a funeral director he would be the first one to call, on the passing of my husband I immediately contacted Nathan at Lilies, my instincts where correct, all the staff where so compassionate and nothing too much trouble, treated my husband, my soul mate, my best friend as if he was one of their own family, I cannot thank you all enough. Karen

They did a brilliant job over and above what I expected thank you so much xxxx

The most caring and respectful service for my mum. The professionalism and genuine compassion helped make the toughest time of my life so much more straight forward. Nothing was too much to ask no matter what time of day or night. Having worked in the funeral industry myself I can safely say your service is second to none. Thank you!