Lilies Funeral Directors

5/5 based on 172 reviews
Latest Reviews
My mum unfortunately passed away on Friday 15th October and after researching, reading reviews and talking to Callum (the Funeral Manager), there was no doubt in my mind that I would appoint Lilies to take care of the proceedings. Callum explained things in a kind and sensitive way during what was a very difficult time. At the time of mum's passing Dean and Elvis arrived within an hour to pick her up. They were very sensitive and handled mum with gentleness and respect. I expressed a wish for mum to be repatriated to Jamaica and Callum handled the whole process with a professionalism that was beyond exemplary. He informed me of developments every step of the way and was always willing to answer any queries I had. I cannot recommend Lilies enough. Thank you so much and please keep up the good work!
google.com
Source: google.com
Lilies funeral directors provided an excellent service throughout from beginning to end throughout this emotional time loosing our mom the empthay kindness and professionalism shown to us was second to non we would highly recommend Lilies. Thank you Nathan Connor Calum and the whole team first class. Diane Pearson
google.com
Source: google.com
I would like to thank everyone at Lilies including Gary Rollins for making my husband's funeral service so respectful and personal. We only wanted a simple service but the care we received as a family was special and Gary brought Terry a live again with his reading.Thank you all again.
I
google.com
Source: google.com
Lilies provided a first class professional service from start to finish. I would strongly recommend them.
google.com
Source: google.com
From the first contact with Lilies and talking to Callum we had nothing but first class treatment. The stress of the organisation of our special day for my brother was taken over with care and made stress free. We were treated with respect and sympathy and the limousine was beautiful. Even our minister commented on the quality of the care of the company. A big THANK YOU to everyone including the drivers who made the day special for us.
google.com
Source: google.com
Throughout the process of arranging the Expatriation to India for our grandmother Mary, we were very pleased with the service we received from Lee & his team. He always allowed us time and we never felt hurried, very important to us at this very sad and difficult time. He guided us through the process very sensitively which we valued highly. He had a good working relationship with the officials and authorities and who had to clear number of papers & permits to take back our grandmother back to India to be buried in our home parish as per her last wish. Lee made sure that we had everything we asked for, he was very kind and understanding. He was very flexible and always kept us updated on the progress of the process during this pandemic.
We would like to send a special thank you to Lee & Team who were truly amazing.
We would highly recommend them.
google.com
Source: google.com
Fantastic service from start to finish, couldnt have been done any better - thank you guys! Can not recommend highly enough. Took alot of stress away from my family at a horrible time and all staff memebers, in person on the day and on the phone during organising, were professional, helpful, considerate and respectful. 10/10
google.com
Source: google.com
Just laid out wonderful Father to rest, we used Lilies of New Oscott, Five Star Service from start to finish. Nothing was too much. Very attentive, particularly in these challenging Covid times.
Would always recommend an independent company rather than the money grabbing big boys.
Thank You Callum & Team
google.com
Source: google.com
Cannot recommend Lilies enough. We’ve just laid my Mum to rest yesterday. Despite the distance from my Mum’s house to ours which is just down the road from Lilies, nothing was too much trouble to bring her over this way to be closer to us.

Everything was dealt with dignity from the start and communication excellent. We used Lilies only a year or so ago for my father in laws funeral which is why we chose them again.
google.com
Source: google.com
Excellent service. Respectful and professional from beginning to end. Lilies were happy to adapt packages to suit the wishes of the family and their prices were excellent compared to others. However, the service was in no way any less than you would of have expected if you’d paid more. Can’t recommend enough.
google.com
Source: google.com
Words cannot express how the lads from this company made dealing with our loss so much easier, compassionate, kind and caring and going the extra mile was absolutely no problem to them. They had all the time in the world for us, would definitely highly recommend. They gave such a personal touch to everything we asked for. Superb !!
google.com
Source: google.com
I would highly recommend this company. They were sympathetic and professional from the initial meeting right through to taking us back from the service.
google.com
Source: google.com
Lilies conducted my mum's funeral today. The whole process was made much easier by them and I want to thank Nathan and Calum for the wonderful care they took of mum, and of the family. Nothing is too much trouble for them and they're always ready to give help and advice. We had some very specific requirements (aka we're awkward) and nothing fazed them, even when I was a gibbering wreck on the phone! I couldn't recommend them more highly. Lesley La'Moon
google.com
Source: google.com
We used Lilies to handle the funeral for my father. From start to finish they were thoughtful, respectful and professional and just calmly took care of everything. Please have no hesitation in using them to take care of your loved one. Thanks again to Callum and the whole team.
google.com
Source: google.com
Nathan and his Team are absolutely amazing. They treated my Dad with dignity and respect, as if he was one of their own. I cannot thank them enough, no words can express how we feel. They were totally Professional throughout, would highly recommend to anyone who needs this service. They are simply the best. Thank you xx
google.com
Source: google.com
Excellent.
All questions answered.
All boxes ticked.
What else can be said about Lilies.
Thank you very much Lilies for taking so much care of my brother who sadly passed away.
google.com
Source: google.com
You recently took care of my boyfriends moms funeral (Jennifer Woosey) and although i wasn't able to attend due to limited spaces because of the pandemic I wanted to thank you for everything you did. You gave the family so much comfort knowing Jennifer had the care and the compassion she deserved . Thank you so much !
google.com
Source: google.com
I can't thank Lee and the lilies team enough. I had to change funeral directors last minute, Lee and lilies took on my mothers funeral with 9 days notice, and made every last detail perfect! They went above and beyond to give mom the funeral she deserved and they delivered. They literally saved the funeral and for that I will be eternally grateful. Lee even came on the day and personally oversaw the funeral. The staff and the company put your loved 1 first, from the first moment to the last they have done mom proud. Thank you all so much! you're all amazing!
google.com
Source: google.com
Our family would like to thank Lee, Nathan and their team for the professional, compassionate yet friendly manner in which they looked after our mother, Maisie, during what was a difficult time both personally and during this current pandemic situation.
The Minister they recommended, Martyn Jinks, was also excellent conducting the service in a personal way which brought a smile amongst the tears.
We cannot recommend Lilies highly enough.
google.com
Source: google.com
We would like to express our sincere thanks to Lee, Lara and Nathan. The level of professionalism, compasion and integrity you showed went above all our expectations. During this difficult time not only for us, but you also having to adapt your working ways you remained calm and able to put us at ease making a heat breaking situation more bearable. We thank you for that. Keep doing what u are doing. Lorri, John & Marian xx
#unsungheros
#liliesfuneraldirectors
google.com
Source: google.com
Excellent service throughout,caring,thoughtful nothing to much trouble a big thank you
google.com
Source: google.com
We would thoroughly recommend Lilies Funeral Directors Sutton Coldfield to any grieving family to place their trust in Lee and his team in arranging the funeral for your loved one. A Big Thank you to Lee, Dean and Team. Your service was fantastic. Hats off to the team for their excellent professionalism and compassion throughout. A*************
google.com
Source: google.com
Calum and the team showed kindness and compassion and helped in every way with Mums funeral. Thank you.
google.com
Source: google.com
Well what can I say -amazing.
You made this difficult process so easy for us.
You cared you were respectful and communicated exactly what we needed.
When you are in shock after a death you need that support and guidance.
My brother was laid out and made to look the best-people came and were all given the same respect.
The funeral was amazing organised and on time.
I would not hesitate to recommend you to others. So professional and caring.
Forever grateful.
Marie Vickers-funeral of Mr John healy
google.com
Source: google.com
When my mother in Law recently passed away, we didn't know where to start with organising the funeral. Lee and Nathan and the team looked after us all the way. The communication between us was very helpful. Everything was explained and organised giving us comfort as a family. They gave us support at our time of need. Completely professional from start to finish.
on behalf of all the family i would like to show our appreciation and would defiantly recommend you . Everything including cost was all explained in our initial meeting with NO hidden charges to surprise us later.

Thank you at this hard time
google.com
Source: google.com
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