Wardale Williams - Independent Opticians in Sudbury
5/5 based on 60 reviews
In February 2021, Hannah said:
Absolutely lovely opticians, Every member of staff I encountered had a very warm and friendly approach.
Felt confident in the advice I was given, no pushy sales techniques, Even during a pandemic I was made to feel welcome and not rushed.
Brilliant work guys, top-class customer service.!! Thanks for all your help.. I will definitely recommend X
In February 2021, stacey cole said:
Amazing staff that were extremely polite and amazingly helpful from the eye sight tests to the glasses fitting.
Thank you Wardale Wliams Sudbury for a pleasant experience.
In September 2020, John Kistruck said:
When the Covid-19 lockdown started I had a new prescription but no new spectacles. I needed non-allergenic frames for a pair of bifocals and another pair for reading and screen work. Wardale Williams were both helpful and fully professional in handling the interview in a safe way and showing off their range of products.
I have since bought from them the two pairs of lenses, mounted in excellent titanium frames; light, comfortable and non-irritant. I am very happy with the result.
Their service has been excellent in every way, competent, helpful and informative, listening to my concerns and responding in a balanced way without pressure. I recommend them highly.
In July 2020, penelope bentley said:
Very friendly opticians and excellent service. No pressure selling and all done in a very professional manner. I will be using them in the future..
In February 2020, Jo Philpott said:
Very friendly and helpful staff. Really kind to my nervous 10 year old son. Would definitely recommend for children's clinic, may even try here myself now.
The wardale William's branch in sudbury is so welcoming and professional it has to be recognised. From the 1st appointment to collecting your perfectly suited frames is flawless . The team in sudbury are so helpful and attentive , they go far above the level expected.
In January 2020, EmperHidan MH said:
The attention was great & professional
In January 2020, Roger Kember said:
Highly professional examination and advice. Very helpful, friendly staff. Excellent value for money. I would never go back to a 'bargain' chain store optician again. This was my second return visit to Wardale Williams.
In January 2020, Michael Parker said:
There are few optician establishments these days who will give the time and dedicated professional service to your needs as I witnessed at Wardale Williams. Your value as a customer was immediately apparent conveying a trust that any issues would be dealt with in depth, something which is rare these days.
In January 2020, Alan Ward said:
Excellent service and good value for money
In January 2020, Mark Edward said:
My first visit to Wardale Williams and what a revelation, the service and eye test were excellent, professional and friendly. Such a great choice of frames too. I could not recommend them more highly ..., 😊
Thanks you Amanda and Rob for looking after me......
In January 2020, Dorothy Wallis said:
I was very pleased with the service given on my 1st visit by Rob, Amanda and Kirsy. On a 2nd visit where I called in hoping to get some advice I was lucky to see Mark who checked both of my eye's even though I had gone in about one. He was so helpful and gave me good advice. I highly recommend Wardale opticians. Thank you for all. Dorothy
In January 2020, Peter Lockyer said:
Went into Sudbury branch convinced I would need glasses after six years free following cataract operation on both eyes. Delighted to say I was told that although my eyesight could be marginally tweaked with the aid of spectacles it was still more than adequate for reading and driving. After more than 55 years of spectacle/contact lens wearing I am overjoyed to be told that I still don't need them - at least not for the moment. I am genuinely touched by the honesty of the practice - had I been told I now needed glasses, I would have had no reason to doubt them - but also at the professionalism, politeness and punctuality of the entire experience from booking the appointment, to being seen bang on time, to having everything explained to me succinctly and professionally. I'm fairly sure at some time in the future I will once again have to wear a visual aid of one sort or another. When that time comes I will at least have the consolation of knowing where to go to get the best possible service. Very impressed indeed!!
In January 2020, Lee Phillips said:
Wonderful opticians: great service, fantastic selection of frames, and honest and open about pricing. It's great to go to an independent opticians that has a range of frames that you won't see elsewhere in the area (even if you personally don't need a new pair of frames). Very thorough eye test with the latest equipment that makes you feel in very safe hands. Thank you!
In December 2019, Margaret L said:
Courteous helpful polite, but above all so friendly. Nothing has been too much trouble. Having been a customer for 30 years it has always been the same. Whenever I have a problem, they go out of their way to help.I would recommend Wardales and personally give them 10 stars!
In December 2019, John L said:
5 stars is not enough!
What can I say about Wardales. A friendly greeting as soon as you walk in, good listeners, very courteous and explain things very simply. I have been a client for 30 years and would never change
In November 2019, Tatiana R said:
Absolutely fantastic friendly service! I have snapped my frame and had an emergency. Wardale Williams were so lovely to swap lenses into another frame for free. Lovely staff, highly recommended.
In November 2019, Mark F said:
Having been to multiple optician outlets, I have to say that this opticians is a revelation. Amazing frames, team and service. I would not go anywhere else