Wardale Williams - Independent Opticians in Sudbury

5/5 based on 22 reviews
Latest Reviews
I have been using Wardale Williams in Sudbury for around 30 years, even though I have now moved to another town I still go back for my eye tests and any new glasses I may need. I have found the service exceptional from the eye test to the help given in choosing new glasses. The modern equipment ensures that any problems are found before they become a problem. Thank you to all the staff and especially Amanda for your patience when i’m choosing a new frame.
Thank you again to Will, who is so patient with my daughters. He's very knowledgeable and did a brilliantly thorough job testing the smaller Wilbys' eyes!
The staff are really knowledgeable and helpful, the service is first class and the prices are very competitive.
Once again, I can not praise Will enough for the thorough eye test he did for with my daughter. Great service and I recommend you get in touch if you're after a fantastic opticians.
After a bad experience with a local branch of a national chain (they got my prescription wrong TWICE) I thought I would try a local expert - the new prescription was spot-on and the glasses were no more expensive than the chain - I'm definitely going back when I need a new pair

Reply from Wardale Williams - Independent Opticians in Sudbury:
Thanks Ian. It's really good to hear what our customers think, especially when you've noticed that not all opticians are the same. This makes us pleased to continue trying to be the best.
Wardale Williams offer a fab service, a quick turn around on glasses. Highly recommend!
This practice has an excellent selection of frames. Something to suit all tastes and budgets. Reliable, professional and friendly service; well-trained and helpful staff
A great service and a thorough professional service provided with a great varied choice of frames and glasses. First class!
I always receive such excellent and friendly service when going for an eye test or to buy glasses.
A friendly helpful Opticians, a great selection of frames. They are thorough and nothing is too much trouble for them.
Just want everyone to know that my new Maui Jim prescription sunglasses are the varifocals I've ever had!
I have been a patient at Wardale Williams for many years. Their care and service is always second to none!
I have a difficult prescription and I like my glasses to look good. Wardale Williams are always very helpful with advice on lenses and happy to adjust my spectacles whenever needed
From making the appointment to leaving, you feel valued, which is unusual these days! The examination was comprehensive using the latest technology. Choosing glasses was excellent with realistic and honest advice. All members of staff are friendly approachable and professional.
Thank you Wardale Williams for my indepth eye examination and taking the time to help me find my perfect specs! I love my new Anti-Fatigue glasses - they've really helped! And it's great not having the eye strain after a day of computer work.
If you want to have great customer satisfaction, when going to the opticians Wardale Williams is the place to go in Sudbury. Wardale Williams are the most helpful opticians, my girls and I have been to. The whole team there are so welcoming, friendly and helpful. Great customer service all round. One of my girls is in a wheelchair, the equipment they needed to carry out the her eye test was upstairs. But this wasn't a problem to them, they just carried the equipment downstairs. They don't try to sale us glasses to make a quick profit, and they could of, as my youngest was trying so hard to get tinted glasses. But the lady saw right through her. Which save us over £100 on glasses that weren't needed.
Easy to make an appointment over the phone. Friendly at reception. I had standard eye test and Retinal-Image taken too. I took in my reading glasses and they had a clever machine that could measure the strength of the lens in a matter of seconds. Although I don't think I'm dyslexic, I do find that black text on white background is a strain on my eyes as the text appears as if a halo surrounds them and words can move about a little. I asked if coloured lens may help and I had Colorimetry test to see if coloured overlay would help with the problem. I found, after trying several different colours, that some colours did ease the problem and now use an coloured overlay on text books and also tape it to my computer screen.
I am a fan of Wardale Williams. They have excellent optometrists and all the staff are very helpful and friendly. My kind of place
I was recommended a new type of (varifocal) lens. The vision is brilliant in every way. I couldn't have received better advice and care. I would recommend Wardale Williams and their staff to anyone. Thank you
Wardale Williams always save the day and Mum doesn't have to yell at me for breaking my glasses. They are fab... Thank you
I never have any problems with Wardale Williams. The staff are all A1. Their eye tests are always very good.
The staff at Wardale Williams in Sudbury are always very helpful. All good.
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Latest Feedback

In October 2018
Melnuk J said

The sight test given at Wardale Williams is 100% - it couldn't be better