The wardale William's branch in sudbury is so welcoming and professional it has to be recognised. From the 1st appointment to collecting your perfectly suited frames is flawless . The team in sudbury are so helpful and attentive , they go far above the level expected.
In December 2019, Margaret L said:
Courteous helpful polite, but above all so friendly. Nothing has been too much trouble. Having been a customer for 30 years it has always been the same. Whenever I have a problem, they go out of their way to help.I would recommend Wardales and personally give them 10 stars!
In December 2019, John L said:
5 stars is not enough!
What can I say about Wardales. A friendly greeting as soon as you walk in, good listeners, very courteous and explain things very simply. I have been a client for 30 years and would never change
In November 2019, Tatiana R said:
Absolutely fantastic friendly service! I have snapped my frame and had an emergency. Wardale Williams were so lovely to swap lenses into another frame for free. Lovely staff, highly recommended.
In November 2019, Mark F said:
Having been to multiple optician outlets, I have to say that this opticians is a revelation. Amazing frames, team and service. I would not go anywhere else
In October 2019, Brian P said:
Excellent service, extremely friendly staff. Thank you
In October 2019, Gilbert S said:
The staff are so polite, always cheerful and always very helpful. Great selection of frames, staff never push you to buy expensive ones. When ever you go in, you are always made to feel important. Would recommend
In October 2019, Angela S said:
100% 5 Gold Stars!
I have been a patient here since 1980. The care and professional standards are second to none. Staff always efficient, friendly and experts in eye care. Since moving away from Sudbury, I travel a 3 hour round trip for appointments and it’s worth doing for the reassurance and peace of mind as well
I have been using Wardale Williams in Sudbury for around 30 years, even though I have now moved to another town I still go back for my eye tests and any new glasses I may need. I have found the service exceptional from the eye test to the help given in choosing new glasses. The modern equipment ensures that any problems are found before they become a problem. Thank you to all the staff and especially Amanda for your patience when i’m choosing a new frame.
After a bad experience with a local branch of a national chain (they got my prescription wrong TWICE) I thought I would try a local expert - the new prescription was spot-on and the glasses were no more expensive than the chain - I'm definitely going back when I need a new pair
Reply from Wardale Williams - Independent Opticians in Sudbury: Thanks Ian. It's really good to hear what our customers think, especially when you've noticed that not all opticians are the same. This makes us pleased to continue trying to be the best.
In March 2015, Cally M said:
Wardale Williams offer a fab service, a quick turn around on glasses. Highly recommend!