Wardale Williams - Independent Opticians in Sudbury

5/5 based on 306 reviews
Latest Reviews
They offer a wide range of frames but most of all are an amazing, fabulous team and always take time to make sure you feel really welcome :)
google.com
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Always a very professional and friendly service!
google.com
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I was very impressed with the customer service throughout. I would definitely recommend Wardale Williams.
google.com
Source: google.com
From start to finish the whole experience was simply 5 star.
With easy online booking, really friendly and supportive staff and glasses that arrived SUPER fast, how could my review be less than 5 stars?
google.com
Source: google.com
First-rate service, as always, with very friendly and professional staff. I have absolute confidence in Wardale Williams' staff, and trust them to pick up any early signs of health issues with the thorough and expert testing, and range of diagnostic equipment available.

There is a decent range of budget frames and offers, and several options for lenses, making the glasses affordable. I'm indecisive when choosing new glasses, and am grateful for the assistance, time and privacy readily available at Wardale Williams, I never feel rushed; which isn't usually the case at the chain store opticians. I've always found the after-care service excellent too, for any minor adjustments, advice, etc. I recently broke my glasses when I clumsily sat on them. Wardale Williams staff quickly sourced a replacement frame, which worked out cheaper than repairing the old frame. I had my glasses back within 48 hours, for only £39.

I have been using Wardale Williams for years now and would highly recommend them.
google.com
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Excellent service with great attention to helping with choice of suitable lenses and then getting chosen glasses to fit properly.
google.com
Source: google.com
I have been going to Wardale Williams for many years. Always friendly, professional and helpful. Kirsty was very helpful when booking my appointment around work and school times which was really appreciated. She was very kind and friendly when I arrived and welcoming to my son aswell which put him at ease.
Would definitely recommend others to use.
google.com
Source: google.com
Taking children to the opticians can be and has been challenging for us, but Kirsty and the team have helped no end! They now enjoy going!! Everyone has been so friendly! Thank you again - see you in the new year 🤓
google.com
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Great professional service.
google.com
Source: google.com
Staff are very helpful and friendly, would thoroughly recommend
google.com
Source: google.com
Fantastic staff, very proffessional from start to finish. I will not use anyone else for my eye care.. simply FANTASTIC...
google.com
Source: google.com
What a fab opticians! Great standard of care. Don’t feel rushed and felt a very thorough examination
google.com
Source: google.com
The service is very professional and friendly. I have had Amanda's assistance for a number of years and she has always provided an honest opinion and very professional.
google.com
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A lovely experience of being attended to with professional friendly expertise. Quality spectacles that have been well set up for me and in contrast with previous large chain outlets in order to “save money”. You really do get what you pay for. No going back to the chain gang approach of service for me. I’m worth more and so are my eyes.
google.com
Source: google.com
I have recently moved into the area and was very overdue an eye exam and new glasses. After checking reviews of local opticians I booked into Wardale Williams opticians.
From the first to last appointment I have been extremely impressed with the professional and friendly service that they provide.
Needless to say that I will be a customer for many years to come.
google.com
Source: google.com
Great people at Sudbury! Went in with a problem at short notice, close to closing time. Problem fixed . But even better it was fixed with a smile and willingness to help.
google.com
Source: google.com
Service was excellent. Greg performed the eye test and screening. Very professional and listened to my concerns.
Kirsty helped me choose new frames; very helpful, kind and friendly. Definitely recommend Wardale Williams to my friends and family.
google.com
Source: google.com
First class service as always
google.com
Source: google.com
The staff are always friendly and very customer focused, nothing is too much trouble. There is always a wide range of styles to choose from as well. Definitely a place to visit.
google.com
Source: google.com
As always I cannot fault the service at this wonderful opticians.
google.com
Source: google.com
As always, brilliant service. I always use my local independent optician.
google.com
Source: google.com
My initial visits were straight forward , I met Kirsty and Vickie they were friendly and professional at the same time. I was given all the help i needed from start to finish. Nothing was too much trouble for them.
I ended up with some fabulous frames they look good and feel great ,everything I asked for. My husband is now joining the practice.
Thank You K and V
Jan Mather
google.com
Source: google.com
First class service. Really helpful and knowlegeable staff
google.com
Source: google.com
A lovely experience -as always- ar Wardale Williams. Greg has been wonderful in helping my daughter get the eye care needed and Vicky has been so lovely and she has the most wonderful customer care.
Many thanks
Emily
google.com
Source: google.com
THE BEST SUNGLASS SHOP IN SUDBURY!!!! Wardale Williams has the most lovely shop assistant. A special mention must go to Vicky who very kindly fixed my sunglasses for me and was so friendly. Thank you so much for all your help.
google.com
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Latest Feedback

In October 2018
Melnuk J said

The sight test given at Wardale Williams is 100% - it couldn't be better