I recently took my car for MOT to Tackwood and I was greeted warmly (on a cold day) by the reception staff. The test was carried out quickly and I was informed it had passed straight away. There was an additional minor problem which they sorted without me having to ask. All in all a good experience from pleasant, helpful staff.
Thank you Tackwood for your great customer service from the friendly and polite staff & management. I had my car MOT'd earlier in the week and was very impressed with the personal service, I didn't feel like just another customer, as I do when visiting Elms of Bedford, and Tackwood's got it right first time unlike Elms! Will definately recommend and use this garage again.
I have used Tackwood for quite a while now because they are simply the best at a) Listening to your thoughts about your car. b) Taking care whilst doing the Repairs and Service of your vehicle. c)Always keeping you informed of progress (you don't get surprises when you go to collect) d) Most importantly always completely honest and open about work done and time spent. e) All this is possible because they have loyal and knowledgeable personnel willing to help you the customer. If only all vehicle repairers and service engineers followed the Tackwood standard there would be very many happy vehicle owners around. Long may they continue with their super service.
In February 2010, Giles C said:
Great, friendly welcome. They always explain things in plain english and talk you through it before getting it done. Brilliant on price too. The ideal local business.
Due to all the positive Testimonials on this site I booked my car in for MOT today at Tackwood Service Centre. While waiting in the reception area I picked up a leaflet giving some information on the Company. The mission statement stated “it is the goal of our Company to have 100% customer satisfaction in regards to quality, friendliness, time to completion and to discover new ways to exceed the expectations of our customers to ensure repeat custom and word of mouth advertising”
I can honestly state that the mission statement is a very true reflection of Tackwood Service Centre. I have no hesitation in recommending them on this site and by word of mouth.
To all at Tackwood thank you and best Wishes for Future Trading in 2010 and beyond.
All the staff are always friendly, helpful and go the extra mile. They are always flexible & able to fit me in at the last minute or if i have a problem. Exceptional business
In November 2009, DEBBIE L said:
We had a problem with our Zafira's exhaust. Took it to Tackwoods to find out what was wrong - They identified what was wrong, and what was needed. The parts were ordered and booked in the next day. Great service and price.. Cheers
We as a business use Tackwoods for our van and truck servicing, we are pleased to say we always get a first class service at very reasonable prices.
The staff are always so friendly and polite. Highly recommended
We would recommend Tackwoods to anyone looking for Good Reliable Service, we as a company rely on reliable motoring, and the need to have repairs undertaken sometime with short or little notice, Tackwoods are great in offering us that service.
we have always found their costs to be very reasonable, with the high standard of work you expect but struggle to find these days.
all members of staff have always been polite and friendly,
Great service Guys,, keep it up.
I have been using Tackwood Transport for years for both MOT and service. The whole team there are friendly, helpful and will always advise on the best for you as a customer. Nothing is to much trouble. Would not have a bad word said about this customer focused, family business. Well Done to all.
I have been useing Tackwood for many years having my car and my sons car serviced and m.o.t. The work they have carried out has been 1st class, Today i had a problem with my car in the morning. By the afternoon it was sorted out (How about that for service)The work done on my car and the price was excellent and the staff are always polite and helpful.
I have used Tackwood for both service and MOT and always been very happy with their work and customer service. Also having recently needed my MOT done urgently they were happy to squeeze my car in at short notice. I would definately recommend them.
Iʼve used Tackwoods several times now for repairs, servicing & MOTs. Always responsive, helpful, cheerful and reasonably priced. I would recommend them as a trustworthy & reliable place to sort out car problems.
Bill & Rita Neal, Both my wife and I have recently used Tackwood Services for the first time for both MOT test and service. We found the staff to be courteous and were very satisfied with their work and the reasonable cost of their services. We will certainly use Tackwood Services again.
I have used Tackwoods for 3 years now to look after both my wifes and my own cars. They are a really friendly company who have always been very straightforward and helpful.
A friendly local garage who have always given me a fair deal.
I can only speak highly of Tackwood. Their staff are always extremely polite and helpful and provide an excellent service. Itʼs hard to find a garage you can trust, without expecting an extortionate bill - but we have always found Tackwood to be very reasonable and honest. Theyʼve been a real find for us.
I was very disappointed with the last garage I used because I felt badly advised and overcharged. I found Tackwood through The Best Of St Neots. Just had car MOTʼd, needed work that was done promptly only after calling me first. Great service, I was happy with the price and advice, would use again.