Thank you so much for putting together such a fantastic personalised holiday for us. The two locations for walking in the Drakensberg Mountains were stunning in such different ways. The coastal stay in Ballito enabled us to visit the wonderful Durban Botanical Gardens and Crocodile Creek, a unique experience. To finish with 3 nights in Hluhluwe Game Reserve capped a brilliant fortnight and we were even able to visit the local village school and community to capture how life can be for those living on the edge of the reserve. At each location we were made to feel valued visitors by all that we met. Driving from location to location proved to be much easier than anticipated (despite the potholes).
The company is always polite, helpful and sincere. They always bend over backwards to help whatever it is that needs sorting. I always recommend them to friends and travellers, I don’t even bother getting a comparison quote from another company, they are the best.
Reply from 2by2 Holidays: Thank you Alan for your kind words, I am so thrilled to hear that you are happy with our service and continue to recommend us to your family and friends. It's always a pleasure helping you plan your next safari adventure! Best wishes Melissa & the 2 By 2 Team
Claire and her team put together a tailor made trip for our time in India The arrangements worked without a hitch. In general the standard of hotel was high with the exception of the Palace on the Ganges in Varanasi although it was in a good location
Reply from 2by2 Holidays: Thanks Anne for your feedback & I am delighted you had such a good trip! We have taken on board your comments about the Palace on the Ganges and will not use it again. Perhaps you can email me privately with more specific details, so that I can look into the issues you experienced there. Regards
Wow, Wow, Wow, what a fantastic holiday. Superbly organised, every day was different, a right sensory overload of experiences. Simply awesome.
Thank you so much 2x2, especially Melissa Kirby. Brilliant, now where to next.....
Reply from 2by2 Holidays: Thank you Lynda so your lovely feedback & for your very kind gesture. I'm so pleased that you enjoyed your travels from Chile, across Bolivia to Peru and the holiday was everything you thought it would be. When you have a moment, I would love to see some photos from your travels to share with the team and future clients. I look forward to helping you plan another exciting adventure one day in the future. Best wishes Melissa
Claire's personal approach at 2by2 Holidays to helping us plan our special trip to South America was reflected in the level of service we received from every driver and guide we encountered, we felt very well looked after and made many fabulous memories. Thank you.
Reply from 2by2 Holidays: Hi Gillian - I am so pleased that everything worked out exactly as planned on this very special holiday. It was a delight to assist you! Claire
Rosie was a super start arranging our wedding blessing and honeymoon for us! She was so attentive and always replying to any questions or doubts. First time I use 2by2 and I'll definitely use them again for any future organised trips. Thank you so much for such an amazing experience!
Reply from 2by2 Holidays: Dear Helena, thank you so much for your wonderful feedback. I am delighted that you both had such an amazing time and look forward to organising your next exciting adventure!
Best wishes Rosie Parsons
Our holiday in Zimbabwe was spectacular, and the thing that enables us to award 5 stars to 2by2 is that everything worked exactly we expected. The itinerary they and us put together gave us exactly the mix of history, local culture, spectacular scenery and astonishing wildlife that we wanted. And all the arrangements they had put in place for us happened when and where they should, and we guess that Zimbabwe is not the easiest country to work in. All the reassurances that Melissa had given us about travelling there proved correct, it’s an astonishing country to visit with problems that have to be lived with. Power cuts affected us just about every day in different ways, petrol queues are enormous, and the currency situation laughable (if you’re not a resident, in which case it’s far from funny), but none of these detracted from our enjoyment of the places we went and the fabulous local people we met. All in all a country we were sorry to leave and a holiday we did not want to end.
Reply from 2by2 Holidays: I'm so pleased to hear that you had an incredible time exploring Zimbabwe and appreciate you taking the time to send us your detailed feedback. As you say Zimbabwe is a melting pot of culture, history and wildlife which makes it a fascinating country to explore! I'm sorry to hear that you had power cuts throughout your holiday but happy that despite this, you still had an incredible adventure. Best wishes Melissa & the team
Thank you again Melissa at 2by2 Holidays for sorting out an amazing trip yet again, very help and good tips and always trying to help look at different lodges / hotels / trips while booking , always did what ever you required and at a quick turn around on quote and availability.
The whole trip was just out of this world , the safaris lodges you booked were first class all very friendly and great services and super guides , from airport transfers to day trips 2by2 sorted the lot , everything I asked for they managed to sort, the one or two issues we had were quickly sorted out at speed and they always answered there phones and within the hour another trip / transport was arranged. Overall it was a very easy experience and was nice to have someone to do the planning of your dream holiday. will be using them again .
Reply from 2by2 Holidays: Thank you David for taking the time to send us your detailed feedback. I thoroughly enjoyed helping you plan your itinerary and so pleased to learn that you had a fantastic safari. I look forward to helping you plan another adventure one day in the future but until then, I wish you and your family all the very best - Melissa
I will admit when I first came across 2by2 Holidays and got a quote for my trip to Uganda for Gorillas/Chimpanzee Tracking I was a bit sceptical as the price quoted was very competitive compared to other companies I had contacted. However I had no need to worry. I had a very easy time making my booking with Rosie. I gave her a rough idea of what I wanted and she came back with a good itinerary at a very good price. The accommodation used was overall very good. I would have given 5 stars but for the hotel I stayed at during my trip which was a bit of a let down. However this does not take away from the service I received from 2by2 Holidays which was great.
Reply from 2by2 Holidays: Dear Deirdre,
Thank you for your feedback, I am delighted you had such a lovely trip to Uganda. It really was a pleasure organising this unforgettable holiday for you. Best wishes Rosie & the 2by2 team
We just got back from a trip to Uganda and Kenya. Yes we were very happy with our holiday. Have travelled with many other tour companies but with 2 by 2 you really feel like someone has your back all of the way. This became clear when our return flight was delayed meaning we would miss our connecting flight and the car picking us up from the Airport. One text to Melissa and she was straight on the phone letting us know how it would be fixed. As promise, everything worked out fine.
We had great accommodation, good advice, did all we hoped to do and just simply enjoyed our experience knowing 2 by 2 were there if needed. First class service. Thank you for a great break.
Reply from 2by2 Holidays: Thank you Jon for your kind words, it was a pleasure to help you both. I'm delighted that you had such a lovely time & could just relax and enjoy your holiday. I look forward to helping you plan another adventure one day in the future but until then I wish you both all the very best - Melissa & the 2by2 Team
Having next booked a holiday through an agency before (normaly sorting it all myself) I contacted 2by2 just to get some quotes for our honeymoon. The service from day 1 was amazing, I gave a rough idea of wanting to do a Safari and beach honeymoon & was contacted by a lady called Rosie who gave me a range of ideas and quotes to suit our needs, resulting in us booking our dream holiday, 3 days on Safair and 5 nights in Mauritius. From that day Rosie answered all my questions and made our honeymoon so stress free.I was sent an email with all the documents we needed a few weeks before our departure, and given access to an app which also included all the info so I could load it on my phone. All transfers etc were included so we had nothing to worry about with all the travelling between destinations.We can't thank Rosie enough for giving us such an amazing honeymoon & I will be recommending & using 2by2 holidays in the future!
Reply from 2by2 Holidays: Thank you Zoe for your lovely feedback. I am delighted you had such a fantastic honeymoon in South Africa & Mauritius and look forward to helping you plan your next adventure! Best wishes Rosie
Short of paying for the holiday for me there is literally nothing 2by2 could have done to be more accommodating and understanding than they were. They picked out the perfect locations, the perfect flights and created the perfect itinerary. I wouldn't think about booking another holiday to Africa without talking to them first. Every single little detail was considered and catered for and I can't believe we managed to get the holiday we did for the price we paid. Nothing was too much trouble and I had confidence that I could have called them about any problems and they would have found a way to help.
Reply from 2by2 Holidays: Thank you for your wonderful feedback Adam. I'm so pleased to hear that the holiday was everything you thought it would be. It was a pleasure helping you create your itinerary for you and I do hope one day in the future I can help you again with another adventure. Until then I wish you both all the very best - Melissa
A superbly organised and on budget honeymoon. All our wishes were met and we had the most amazing time at some fantastic resorts that fulfilled all our expectations. I’ll certainly look to use 2by2 again in the future.
Reply from 2by2 Holidays: Dear Nick, thank you so much for your lovely feedback on your honeymoon to the Kruger National Park & Mozambique. I am thrilled Lucy & yourself had such a wonderful and memorable trip and I look forward to hopefully organising another trip for yourselves in the future.
Rosie and the 2by2 team
Small company, big holiday, everything thing works like a dream, no detail overlooked, I have recommended 2 by 2 to everybody I meet and talk to about holidays
Reply from 2by2 Holidays: Thank you Alan for your kind words and for taking the time to send us some pictures from your adventure. They are superb! It's always a pleasure arranging your holidays for you and I'm so happy that this last trip was everything you thought it would be. Best wishes Melissa
We have just returned from our second trip to South Africa booked through 2 by 2. Our first trip was amazing and our second trip was even better.
The whole trip had been planned to make the most of every day and we loved every minute. The team at 2 by 2 couldn’t have been more helpful and their knowledge gave us the holiday of a lifetime.
Reply from 2by2 Holidays: To the Green Family - Thank you for taking the time to send us your wonderful photos from your recent adventure , we're so pleased that you had another incredible holiday. To know that we helped you create a trip of a lifetime is the best compliment we can receive! It is always a pleasure talking through your plans, so please don't hesitate to contact us if you need any inspiration for future adventures. Best wishes Melissa and the team
Just had a great holiday in Costa Rica. It was well organised, and despite a problems from the local agents, we had a very enjoyable time. Would certainly travel with 2by2 again.
Reply from 2by2 Holidays: Thank you Helen for taking the time to submit your feedback on your recent holiday. I am pleased that despite a few operational issues on the ground, you had a wonderful holiday and enjoyed all of your activities & properties we arranged for you. We look forward to helping you plan another exciting trip one day in the future. Best wishes Melissa & the 2 by 2 Team
2by2 Holidays. The company and its staff were always keen to make sure we had the right information in order to make an informed decision about the content of our holiday in South Africa. Any issues were dealt with promptly and efficiently. Cannot recommend them highly enough based on our experience. Special thanks to our point of contact at 2by2 for her patience whilst we changed our minds several times.
Reply from 2by2 Holidays: Dear Stephen - Thank you for taking the time to send us your feedback. We're so pleased that you had an enjoyable holiday exploring South Africa and were happy with our service. Best wishes Melissa & the 2by2 Team
Wonderful holiday in Kerala!!! Everything went like clockwork, as with our last holiday to South Africa with 2 by 2 . Both times they really listened to what we wanted and needed and put together a truly personalised package to us, fine tuning the detail after the original proposal. Nothing was too much trouble, always on the end of the phone line and easy to access. We would urge people to visit Kerala, wonderful relaxing friendly place where everybody can’t do enough to please you. They have worked hard to recover from the floods but still lost a lot of business. The media reports problems but sadly doesn’t report that they have been overcome. Thank you to all the team at 2by2
Hill and Mary Speak.
Reply from 2by2 Holidays: Dear Hill & Mary - Thank you for taking the time to send us your feedback, it is most appreciated. I am so pleased to hear that you had a wonderful time in Kerala, it's a truly beautiful destination to explore. It was a pleasure getting the chance to plan 2nd holiday for you & I do hope one day in the not too distant future we can help you arrange another adventure. Until then I wish you all the very best - Melissa & the 2by2 Team
Fantastic service from 2 by 2 holidays. They suggested an itinerary, changed what we didn't want and came up with some great places to stay. Couldn't have been more helpful!!
Reply from 2by2 Holidays: Thank you Elaine for your lovely feedback, I am so pleased that you had a fantastic trip and were happy with our service. We look forward to helping you plan another exciting holiday in the future. Best wishes Melissa & the 2by2 Team
Personal service and real interest in the clients' type of holiday and accommodation. The Vamoose app was a great help in keeping us up to date with plans and itinerary during the holiday.
Reply from 2by2 Holidays: Thank you for taking the time send us your feedback, we're delighted that you were happy with our service and found your personalized app a great addition to your holiday. Best wishes from all of the 2by2 team.
Very responsive, well informed and helpful. 2by2 were a pleasure to deal with.
Reply from 2by2 Holidays: Thanks Alannah - I am so pleased that you had such a wonderful trip to Tanzania, with wonderful game viewing and some very special authentic local experiences, including the ferry ride from Bagamoyo to Zanzibar. Regards
We used the services of 2by2 Holidays to plan and book our honeymoon to South Africa. The trip was perfectly planned by Melissa and we couldn’t have asked for more in terms of the meticulous planning and the accommodation that we were lucky enough to stay in. This included a few days in Sabi Sands at the wonderful Londolozi followed by a stay at the Cape Grace in Cape Town. We wouldn’t hesitate to recommend 2by2 Holidays to anyone looking to book a holiday!
Reply from 2by2 Holidays: Thank you Michael for taking the time to let us know that you had a wonderful honeymoon. I loved being able to help you plan such a special trip & I'm so happy that it was everything you thought it would be. I look forward to talking through your plans for your next holiday soon, until then I wish both all the very best. Melissa & the 2by2 team
All the staff work hard to ensure the customer gets complete satisfaction, at a reasonable price.
Reply from 2by2 Holidays: Dear Alan - Thank you for taking the time to share your feedback. We're delighted that you continue to be happy with our service & are looking forward to helping you plan your future adventures. Best wishes The 2 By 2 Team
We had a wonderful holiday organised by 2by2 in South Africa in November 2018. We particularly enjoyed our battle field tours of the Zulu and Boer wars. We were driven to most places by the lovely Sandy Gold and had our amazing Spion Kop tour courtesy of her very knowledgeable husband Ron. We will be returning to do the rest of SAs battlefield history with Ron and Sandy sooner rather than later. The arrangements made by 2by2 were faultless and we recommend them.
Reply from 2by2 Holidays: Happy New Year Liz & David - Thank you for taking the time to send us your feedback on your recent adventure to KwaZulu Natal. I am thrilled to hear that you had a wonderful holiday & thoroughly enjoyed your time with our expert guide Ron. I look forward to helping you plan your next trip soon. Best wishes Melissa & the 2by2 team