We have just returned from our second trip to South Africa booked through 2 by 2. Our first trip was amazing and our second trip was even better.
The whole trip had been planned to make the most of every day and we loved every minute. The team at 2 by 2 couldn’t have been more helpful and their knowledge gave us the holiday of a lifetime.
Reply from 2by2 Holidays: To the Green Family - Thank you for taking the time to send us your wonderful photos from your recent adventure , we're so pleased that you had another incredible holiday. To know that we helped you create a trip of a lifetime is the best compliment we can receive! It is always a pleasure talking through your plans, so please don't hesitate to contact us if you need any inspiration for future adventures. Best wishes Melissa and the team
Just had a great holiday in Costa Rica. It was well organised, and despite a problems from the local agents, we had a very enjoyable time. Would certainly travel with 2by2 again.
Reply from 2by2 Holidays: Thank you Helen for taking the time to submit your feedback on your recent holiday. I am pleased that despite a few operational issues on the ground, you had a wonderful holiday and enjoyed all of your activities & properties we arranged for you. We look forward to helping you plan another exciting trip one day in the future. Best wishes Melissa & the 2 by 2 Team
2by2 Holidays. The company and its staff were always keen to make sure we had the right information in order to make an informed decision about the content of our holiday in South Africa. Any issues were dealt with promptly and efficiently. Cannot recommend them highly enough based on our experience. Special thanks to our point of contact at 2by2 for her patience whilst we changed our minds several times.
Reply from 2by2 Holidays: Dear Stephen - Thank you for taking the time to send us your feedback. We're so pleased that you had an enjoyable holiday exploring South Africa and were happy with our service. Best wishes Melissa & the 2by2 Team
Wonderful holiday in Kerala!!! Everything went like clockwork, as with our last holiday to South Africa with 2 by 2 . Both times they really listened to what we wanted and needed and put together a truly personalised package to us, fine tuning the detail after the original proposal. Nothing was too much trouble, always on the end of the phone line and easy to access. We would urge people to visit Kerala, wonderful relaxing friendly place where everybody can’t do enough to please you. They have worked hard to recover from the floods but still lost a lot of business. The media reports problems but sadly doesn’t report that they have been overcome. Thank you to all the team at 2by2
Hill and Mary Speak.
Reply from 2by2 Holidays: Dear Hill & Mary - Thank you for taking the time to send us your feedback, it is most appreciated. I am so pleased to hear that you had a wonderful time in Kerala, it's a truly beautiful destination to explore. It was a pleasure getting the chance to plan 2nd holiday for you & I do hope one day in the not too distant future we can help you arrange another adventure. Until then I wish you all the very best - Melissa & the 2by2 Team
Fantastic service from 2 by 2 holidays. They suggested an itinerary, changed what we didn't want and came up with some great places to stay. Couldn't have been more helpful!!
Reply from 2by2 Holidays: Thank you Elaine for your lovely feedback, I am so pleased that you had a fantastic trip and were happy with our service. We look forward to helping you plan another exciting holiday in the future. Best wishes Melissa & the 2by2 Team
Personal service and real interest in the clients' type of holiday and accommodation. The Vamoose app was a great help in keeping us up to date with plans and itinerary during the holiday.
Reply from 2by2 Holidays: Thank you for taking the time send us your feedback, we're delighted that you were happy with our service and found your personalized app a great addition to your holiday. Best wishes from all of the 2by2 team.
Very responsive, well informed and helpful. 2by2 were a pleasure to deal with.
Reply from 2by2 Holidays: Thanks Alannah - I am so pleased that you had such a wonderful trip to Tanzania, with wonderful game viewing and some very special authentic local experiences, including the ferry ride from Bagamoyo to Zanzibar. Regards
We used the services of 2by2 Holidays to plan and book our honeymoon to South Africa. The trip was perfectly planned by Melissa and we couldn’t have asked for more in terms of the meticulous planning and the accommodation that we were lucky enough to stay in. This included a few days in Sabi Sands at the wonderful Londolozi followed by a stay at the Cape Grace in Cape Town. We wouldn’t hesitate to recommend 2by2 Holidays to anyone looking to book a holiday!
Reply from 2by2 Holidays: Thank you Michael for taking the time to let us know that you had a wonderful honeymoon. I loved being able to help you plan such a special trip & I'm so happy that it was everything you thought it would be. I look forward to talking through your plans for your next holiday soon, until then I wish both all the very best. Melissa & the 2by2 team
All the staff work hard to ensure the customer gets complete satisfaction, at a reasonable price.
Reply from 2by2 Holidays: Dear Alan - Thank you for taking the time to share your feedback. We're delighted that you continue to be happy with our service & are looking forward to helping you plan your future adventures. Best wishes The 2 By 2 Team
We had a wonderful holiday organised by 2by2 in South Africa in November 2018. We particularly enjoyed our battle field tours of the Zulu and Boer wars. We were driven to most places by the lovely Sandy Gold and had our amazing Spion Kop tour courtesy of her very knowledgeable husband Ron. We will be returning to do the rest of SAs battlefield history with Ron and Sandy sooner rather than later. The arrangements made by 2by2 were faultless and we recommend them.
Reply from 2by2 Holidays: Happy New Year Liz & David - Thank you for taking the time to send us your feedback on your recent adventure to KwaZulu Natal. I am thrilled to hear that you had a wonderful holiday & thoroughly enjoyed your time with our expert guide Ron. I look forward to helping you plan your next trip soon. Best wishes Melissa & the 2by2 team
In December 2018, Karen W said:
I would just like to say, what a very helpful company you are. We had a brilliant, well organised holiday in Africa. Mellisa was so helpful, nothing was too much for her to organise. I was able to forget my disability...
Reply from 2by2 Holidays: Thank you Karen, we're delighted that you had such a wonderful time! Best wishes Melissa & the 2by2 Team
My holiday requirements can be quite challenging as I'll spend lots of time researching on the web, so I tend to go with a list 'I want to do this , this and this, and not this - and its all got to fit in these days'. Time and again the 2by2 team have taken that, applied their enormous in depth, on the ground experinence, and crafted a fabulous holiday for us. It is the details that make all the difference, ' Stay here rather than here as it's much better to see this', 'Have two nights here so you can do this' etc. I have come to absolutely trust in their advice and have had six wonderful holidays so far .... and counting!
Reply from 2by2 Holidays: Hi Clive - thank you for this lovely review and I am so pleased you had such a wonderful time in Mexico! Melissa is away travelling herself at the moment, but I will pass on your feedback to her on her return. Regards Claire.
Great holiday in Namibia and Botswana arranged by 2by2 who incorporated all the places I wanted to go and suggested some additional ones. Itinerary for self drive in Namibia worked well and transfers in Botswana were efficient. Great accommodation and fantastic views!
Reply from 2by2 Holidays: Hi Patricia - I am so glad all went well and you had a fantastic time! Thanks so much for giving us this feedback. Warm regards, Claire
In October 2018, John M said:
Everything that was supposed to happen did happen and was spectacular! Transfers to and from hotels and airports were on-time and the drivers polite and informative. Hotels were amazing. A wonderfully organised holiday and a great success. Thank you 2by2
Overall the holiday was fantastic. As promised we where the only 2 people on our safari which was made even better by our great guide Kennedy from Pollmans. The Baobab Beach Spa and Resort was great the staff brilliant and friendly. All this was put together by 2 by 2 holidays and the communication with them was very good. Our representative at 2 by 2 Rosie made everything come together with no messing about or stress put on us. I would definitely use 2 by 2 holidays again for any long haul destinations that I would travel to.
2by2 know their business. We put ourselves in their hands for our holiday, and we’re not disappointed. They advised and recommended places based on their experiences and the result was an amazing holiday. Over the year we spent planning this, 2by2 were very supportive. I am a worrier, but they put my mind at rest and never seemed to mind my emails and stupid questions! The holiday itself went like a dream. We had a total of 7 flights, so lots of airport transfers and opportunities for disasters, but no, everything went like clockwork and I have no doubt this is down to the wonderful organisation of 2by2 and their overseas colleagues. Would highly recommend.
Reply from 2by2 Holidays: Thank you Julia for this lovely review - as ensuring you had a fabulous experience is what its all about!
Superb, I cannot fault the excellent service provided by 2by2 in arranging our trip to Kenya. The programme was expertly constructed to achieve the brief we set and, in all aspects, expectations were exceeded. I has planned to organise this trip myself, but would not have achieved the good value or wealth of experience which 2by2 achieved. I would not hesitate to use 2by2 again.
Reply from 2by2 Holidays: Dear Nick, I am so delighted to hear that you had a wonderful holiday and it was everything you thought it would be. It was a pleasure helping you put everything together for this special holiday. When you have a moment we would love to see some pictures from your travels, so please do get in touch when it's convenient - Best wishes Melissa
Excellent knowledge in terms of planning and putting together itinerary, with quotes coming out at very competitive prices.
Really helpful and full of advice in lead up and very helpful with an issue (not the fault of the company) during the holiday-even sorting it out whilst we sat marooned at the airport many many miles away.
Reply from 2by2 Holidays: Thank you Peter for taking the time to tell us your feedback from your recent trip to the Kruger and Mozambique. We're so pleased that you had a good holiday and we look forward to planning another adventure for you both one day in the future - Best wishes Melissa & the team
We recently returned from a safari/beach holiday booked through 2by2 Holidays and their representative Rosie.
We spent 3 days in the Maasi Mara, a night in a hotel in Nairobi, and 5 days in the Seychelles. As you can imagine, there were numerous flights, transfers, pickups and drop offs etc. We were anxious about many aspects of the organisation and logistics involved in this trip, but Rosie sent us very clear itineraries, and we loved the Vamos app. which gave us daily updates about flights etc. We are happy to say that every aspect of our trip went to plan and we are completely happy with the service we received from 2by2. They were efficient, helpful and obviously have very good contacts in all the places we visited, as the agents in kenya and Seychelles were equally as professional and informed.
2by2 made us feel like they really cared about our trip and wanted us to have the best experience we could,working within the budget we gave them - without any hard sell, but suggesting upgrade options when we asked for advice.
We would have no hesitation in recommending them to anyone wanting to book a similar holiday.
Reply from 2by2 Holidays: Dear Cate, thank you so much for taking the time to write such a lovely review about your recent trip to Kenya and the Seychelles. I am delighted you had such a wonderful trip and that you found our vamoos travel app so informative & helpful. I look forward to hopefully organising another trip for yourselves in the near future to Africa, Latin America or India.
Best wishes the 2by2 team.
Melissa and the team at 2by2 were very friendly and helpful, answering our queries and coming up with a great itinery of locations, accommodation and wildlife opportunities for our holiday in Zimbabwe/Botswana. When one problem arose during the holiday Melissa was very quick to help resolve and we would definitely return to them for our next adventure!
Reply from 2by2 Holidays: Thank you Darren for taking the time to send us your review, it is most appreciated. I am so pleased that overall you had a great holiday & look forward to helping you plan your next adventure ! Best wishes Melissa
Our trip was thoroughly planned and 2by2 Holidays gave a personalised service we trusted. Everything went well and we had an amazing time. I really appreciate the thought and efforts made to ensure the trip was accessible to myself as a wheelchair user. It wouldn't have been possible without them and was given undivided attention to reassure me things were planned well. I have another trip to India booked and I'm already looking into other trips with 2by2 for next year. Thank you for such an amazing trip.
Reply from 2by2 Holidays: Hi Sau - I am so delighted you had such a wonderful trip! I am just back from travelling myself, and tomorrow I will start working on your next exciting itinerary - this time to South America :) Kind regards Claire
I have now booked a number of significant trips through 2by2 Holidays to both Africa and South America. My holidays by nature need to be highly bespoke, I also tend to want to fit a lot into a short period. The team at 2by2 have been exceptional in their helpfulness and knowledge, going above and beyond to provide me with itineraries which perfectly hit my expectations. They have detailed knowledge of the destinations and working with the local suppliers are able to ensure you get the very best experience. Every trip has been perfect. Thank you 2By2, looking forward to my next trip with them in October.
Reply from 2by2 Holidays: Dear Clive - We're thrilled to hear that your trip to Namibia was everything you thought it would be. Your pictures are simply breathtaking and capture the true essence of this diverse country. It is always a pleasure arranging your adventures for you and we can't wait for you to experience your next holiday with us - Melissa and the 2By2 team
The knowledge 2By2 shared when planning our holiday to Sri Lanka resulted in a well planned and most wonderful holiday. Attention to detail was evident at every step of the planning and booking process and the service we received whilst away was excellent. We look forward to another great holiday in another destination and look forward to studying the 2By2 brochure so we can decide where to go!
Reply from 2by2 Holidays: Thank you Cathy for taking the time to complete our feedback and for your kind words. We are delighted that you had a wonderful time exploring Sri Lanka and so pleased to hear that everything went well. We look forward to helping you plan another exciting holiday one day in the future. Best wishes Claire & the 2By2 team