Phoenix Plumbing and Gas Engineers

5/5 based on 129 reviews
Latest Reviews
I must have called around 8 other engineering companies, these guys were the only engineers willing come out on a Sunday to fix our heating. I spoke to Matt who was extremely polite and helpful. I got an instant feeling over the phone that he was competent and knew what the issue could be. He arrived promptly and identified the problem with the pump almost instantly. He then went away the same day to get a knew pump before returning and fitting it. Our heating was back on within 4 hours of him looking at the system. Fantastic service from a very competent and genuine engineer, good rates also.
checkatrade.com
Source: checkatrade.com
Our central heating system failed on a Saturday afternoon during the current fuel crisis. Fortunately for us, Ben and Jerome were able to come to our rescue shortly after receiving our telephone call. The problem was immediately identified and two faulty parts were replaced swiftly and efficiently. We would certainly use Phoenix again.
checkatrade.com
Source: checkatrade.com
Really pleased with the speed from initial phone call to first inspection to ordering and fitting of parts taking less than 48 hours. Ben kept me informed of timescale and cost both much less than expected. Great to deal with Ben and then Steve who came to fit the part both decent, friendly personable blokes, good tidy workers.
checkatrade.com
Source: checkatrade.com
I must have called around 8 other engineering companies, these guys were the only engineers willing come out on a Sunday to fix our heating. I spoke to Matt who was extremely polite and helpful. I got an instant feeling over the phone that he was competent and knew what the issue could be. He arrived promptly and identified the problem with the pump almost instantly. He then went away the same day to get a knew pump before returning and fitting it. Our heating was back on within 4 hours of him looking at the system. Fantastic service from a very competent and genuine engineer, good rates also.
checkatrade.com
Source: checkatrade.com
Our central heating system failed on a Saturday afternoon during the current fuel crisis. Fortunately for us, Ben and Jerome were able to come to our rescue shortly after receiving our telephone call. The problem was immediately identified and two faulty parts were replaced swiftly and efficiently. We would certainly use Phoenix again.
checkatrade.com
Source: checkatrade.com
Really pleased with the speed from initial phone call to first inspection to ordering and fitting of parts taking less than 48 hours. Ben kept me informed of timescale and cost both much less than expected. Great to deal with Ben and then Steve who came to fit the part both decent, friendly personable blokes, good tidy workers.
checkatrade.com
Source: checkatrade.com
As a relatively skeptical person when it comes to hiring tradesmen to work inside my house, I have to say these lads came as a great releif. Dressed suitably, polite but genuine and arriving promptly to what was organised over the phone, the 2 blokes who came were very professional. They dismantled the old boiler and then fitted the new one quickly, neatly and thoroughly. All of which was done with some friendly banter, general chit chat and much appreciated compliments towards my brew making (haha)! The lads from Pheoenix have surely helped dimished my skepticism towards Tradesmens! 5*
checkatrade.com
Source: checkatrade.com
As a relatively skeptical person when it comes to hiring tradesmen to work inside my house, I have to say these lads came as a great releif. Dressed suitably, polite but genuine and arriving promptly to what was organised over the phone, the 2 blokes who came were very professional. They dismantled the old boiler and then fitted the new one quickly, neatly and thoroughly. All of which was done with some friendly banter, general chit chat and much appreciated compliments towards my brew making (haha)! The lads from Pheoenix have surely helped dimished my skepticism towards Tradesmens! 5*
checkatrade.com
Source: checkatrade.com
Had a leaking boiler which I noticed late last night, called Ben at 8am this morning and he has just been to repair it! Brilliant service, very friendly and very fairly priced, could not recommend enough! Previously Ben had fitted me a new thermostat for my boiler too! Will definitely be using again and for my annual boiler service!
checkatrade.com
Source: checkatrade.com
Had a leaking boiler which I noticed late last night, called Ben at 8am this morning and he has just been to repair it! Brilliant service, very friendly and very fairly priced, could not recommend enough! Previously Ben had fitted me a new thermostat for my boiler too! Will definitely be using again and for my annual boiler service!
checkatrade.com
Source: checkatrade.com
Really very impressed with Ben's response, expertise and attention to detail. We discovered a leak in our gas boiler on Sunday and phoned Ben for help: he was able come over the following day - much appreciated as we had 2 clinically-vulnerable people in the house. He had the replacement parts on hand and had the boiler fixed and running within a couple of hours. Tidied up well too! Would happily recommend.
checkatrade.com
Source: checkatrade.com
Ben and his team have been brilliant. We’ve been dealing with them for 2 weeks now and they have just been outstanding. We needed two new radiators fitting which didn’t take long to fit, very good quality and work carried out by them. Various other work done as well, Ben has always been on hand to come when we’ve needed him to to fix bits for us. Ben and his team and all very polite and easy to chat to. Covid safe too, always sticking to social distancing measures. I will definitely be using Phoenix plumbing again if needed, and will be recommending to family/friends.
checkatrade.com
Source: checkatrade.com
Really very impressed with Ben's response, expertise and attention to detail. We discovered a leak in our gas boiler on Sunday and phoned Ben for help: he was able come over the following day - much appreciated as we had 2 clinically-vulnerable people in the house. He had the replacement parts on hand and had the boiler fixed and running within a couple of hours. Tidied up well too! Would happily recommend.
checkatrade.com
Source: checkatrade.com
Ben and his team have been brilliant. We’ve been dealing with them for 2 weeks now and they have just been outstanding. We needed two new radiators fitting which didn’t take long to fit, very good quality and work carried out by them. Various other work done as well, Ben has always been on hand to come when we’ve needed him to to fix bits for us. Ben and his team and all very polite and easy to chat to. Covid safe too, always sticking to social distancing measures. I will definitely be using Phoenix plumbing again if needed, and will be recommending to family/friends.
checkatrade.com
Source: checkatrade.com
Sent message through Checkatrade at around 9.50 and got a call from Ben at 10:10. He arrived within the hour and the work was finished by midday (including leaving to go and collect a part). Very reasonable price. Would recommend
checkatrade.com
Source: checkatrade.com
Absolutely excellent service all round. I received a call within about one minute of completing my enquiry with an appointment made for the next day. Work was completed totally to our satisfaction and the charges were very reasonable. Ben was friendly and helpful and I would not hesitate to recommend this company to others.
checkatrade.com
Source: checkatrade.com
Ben was able to come out at short notice and sort my faulty electric shower without me needing a replacement (which i'd been told I needed). Super friendly and helpful chap, he also gave me some great advice on my boiler which i'm looking to upgrade soon. Couldn't recommend him enough. Will certainly be using his services for all plumbing/heating jobs in the future.
checkatrade.com
Source: checkatrade.com
Sent message through Checkatrade at around 9.50 and got a call from Ben at 10:10. He arrived within the hour and the work was finished by midday (including leaving to go and collect a part). Very reasonable price. Would recommend
checkatrade.com
Source: checkatrade.com
Absolutely excellent service all round. I received a call within about one minute of completing my enquiry with an appointment made for the next day. Work was completed totally to our satisfaction and the charges were very reasonable. Ben was friendly and helpful and I would not hesitate to recommend this company to others.
checkatrade.com
Source: checkatrade.com
Ben was able to come out at short notice and sort my faulty electric shower without me needing a replacement (which i'd been told I needed). Super friendly and helpful chap, he also gave me some great advice on my boiler which i'm looking to upgrade soon. Couldn't recommend him enough. Will certainly be using his services for all plumbing/heating jobs in the future.
checkatrade.com
Source: checkatrade.com
We received excellent advice on replacing our new boiler from Ben. His prices were very reasonable and his service was exceptional. I would definitely recommend Ben and his tradesmen.
checkatrade.com
Source: checkatrade.com
Rang just before Christmas in a crisis as no heating. Ben managed to provide a temporary fix to see us through the festive period then carried out fitting a replacement boiler on his first day back. Knowledgable, polite, tidy and efficient! Would highly recommend!
checkatrade.com
Source: checkatrade.com
We received excellent advice on replacing our new boiler from Ben. His prices were very reasonable and his service was exceptional. I would definitely recommend Ben and his tradesmen.
checkatrade.com
Source: checkatrade.com
Rang just before Christmas in a crisis as no heating. Ben managed to provide a temporary fix to see us through the festive period then carried out fitting a replacement boiler on his first day back. Knowledgable, polite, tidy and efficient! Would highly recommend!
checkatrade.com
Source: checkatrade.com
My issue is the fact I have still not received the certificate for the boiler after sending numerous texts and emails and having checkatrade contact them. I cannot complain about the work done, they did what was asked and repaired a leak on a tap and did a service on the boiler.
checkatrade.com
Source: checkatrade.com
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