Howden Insurance
Latest Reviews
Alex was friendly but not pushy and extremely helpful
Source: trustpilot.com
Always used Howden, (formerly A-Plan), for my insurance needs. Helpful, very competitively priced and right on my doorstep if I need to talk with them about a claim.
Source: trustpilot.com
I needed to sort out my insurance as it was up for renewal when I would be away on holiday and although it was more costly to arrange than if I’d gone direct, I felt confident with the help and advice I received in getting the right policy for my needs.
Source: trustpilot.com
My experience was professional.
My questions and any concerns were addressed politely and courteously.
My questions and any concerns were addressed politely and courteously.
Source: trustpilot.com
Very informative process. I was told the reasons behind each of the questions.
Source: trustpilot.com
Helpful staff early reminder and competitive pricing
Source: trustpilot.com
The whole process was conducted easily and efficiently. Staff were polite, helpful and informative. I was not rushed or presserised into making a decision.
Overall could not be faulted. Highly recommended.
Overall could not be faulted. Highly recommended.
Source: trustpilot.com
Helpful and pleasant staff ,the price was good beat my renewal quote , good to speak with someone face to face.
Source: trustpilot.com
Helpful advice and just the best price for the cover needed
Source: trustpilot.com
Straightforward honest advice combined with care and attention to detail made the whole process a pleasure.
Source: trustpilot.com
Matthew was extremely kind and helpful throughout helping me with my car insurance. Very thankful
Source: trustpilot.com
Listened to and sorted out a slight problem with problem with the credit company,
Source: trustpilot.com
I went to Howdens when I moved homes and had no insurance. When I entered their offices I could hear the team busy giving advice over the phone to customers and potential customers. I was shown to an available agent called Bradley who took all my details and specifications of what I needed and did a thorough search to find the correct insurance company. When I agreed with the cover and quotation, Bradley actually advised me to go and think about it but I was happy with the insurance cover and agreed to go ahead there and then. Bradley gave me all the policy documents before I left.
Source: trustpilot.com
Quite surprised with the no pressure put on me to accepting your offer. I am not easily impressed, I have been in hospital for the last week hence slow in my response,
Cheers R P
Cheers R P
Source: trustpilot.com
Excellent policy great price including lots of extras.
Source: trustpilot.com
Visiting Howdens
I was pleased to find that on arrival at Howdens we were attended to straight away. The person who dealt with our business was welcoming, dilligent and helpful. He dealt with our new policies straight away.
I was pleased to find that on arrival at Howdens we were attended to straight away. The person who dealt with our business was welcoming, dilligent and helpful. He dealt with our new policies straight away.
Source: trustpilot.com
Got to speak to a real person!Who was coherent,polite and explained things clearly
Source: trustpilot.com
They are a really professional company - a pleasure to deal with.
Source: trustpilot.com
V good customer service and always helping us to choose correct Inshurance
Source: trustpilot.com
I have no thoughts either way. My insurance with you was arranged through a third party. Unless I have a problem and need to contact you then I can’t comment any further
Source: trustpilot.com
Howden called me to let me know our car insurance was due. I hadn't realised so it was a great reminder. The quote they gave me was half the price of any that I could get on comparison websites. I was so shocked that I had saved over £800. I have given them the dates of my other insurances so hope they will be able to better them too.
Source: trustpilot.com
Offers Home insurance cover at a competitive price. Also, as expected the sales representative is friendly and knowledgeable regarding the sales they are offering.
Source: trustpilot.com
Great to have all my insurances with you
Source: trustpilot.com
Charlene at your offices in ST .Albans was very helpful and informative, recommending we split our house and contents insurance with two different companies as this would save us money. She spent time explaining both polices with me and my wife and even confirmed with a college was this the best option for us and was informed yes, even though it would cost us a little more money if we had to make a claim as we were dealing with two insurance companies and not one
Source: trustpilot.com
Easy to talk to. Can discuss needs openly. Knowledgable
Still facing confusion and inconsistency over change of company name from APlan. Confusion over not having standard phone numbers so get called from random phone numbers from home workers
Still facing confusion and inconsistency over change of company name from APlan. Confusion over not having standard phone numbers so get called from random phone numbers from home workers
Source: trustpilot.com
