Howden Insurance

4.9/5 based on 71145 reviews
Latest Reviews
Jess from Howden in Malvern has been incredibly helpful in sorting out complicated self build insurance for me. Without her help I would never have been able to get this sorted. Highly recommended
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Mark Turnbull from the High Wycombe office has been supporting me with a complex car insurance renewal as my father is currently very unwell. He’s been amazing, working through all the options, being very compassionate and caring. Far and away the best service I’ve ever received from an insurer and he is a credit to the company.
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Personal service, efficient and professional
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Bobby in the Tooting office provided excellent help with my transferring from company to personal car insurance. Prompt replies to queries, a very pleasant manner, and clear provision of information and options.
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So nice to talk to a real human being and experience good old fashioned customer service.
Steph at Cheltenham was very helpful and managed to reduce our house insurance, readily providing the documentation both digitally and by post.
How very different from the big insurance companies which now use so called AI to quote and 'bots' to interact.
We will be making Howden our first port of call for all our insurance needs in future!
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Great company. Very helpful. Have multiple policies
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Great service in a rapidly changing insurance market. Kimberley Phillips went beyond to find me car insurance.
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Great to talk face to face ! Saved £500 switching to you many thanks ,great staff
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Aaron at Yeovil could not of been more helpful. He got me a very competitive price in a very short space of time and I really can’t fault anything.
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Fantastic service from Tom at Howden. All I had to do was to provide the info and he did all the hard work. Highly recommended.
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I'm a repeat customer and always receive friendly and professional service from my local branch in Gloucester. I trust them to help me in the event of a claim, and like the idea of being able to walk in and speak to a person rather than being on telephone hold for ages.
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I dread this time of year when my house and contents insurance needs renewing as well as 3 family car insurances. Hassan Akhtar at the Maidenhead branch of Howdens has guided me through and assisted in every way to ensure we got the best price he could offer and made the whole process as pain free as possible. Thank you, excellent service and I can highly recommend this branch and insurance adviser.
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Helpful people
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The service was excellent.
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I was very impressed by the enthusiasm of Gabija Ranauskaite at Howden, Peterborough branch. She was not only determine to help me get a good deal for my car insurance, but also went beyond to try and secure a home insurance too. Although this didn't happen, I was completely satisfied with her effort and would entrust her with any future requirement. I totally recommend Howden.
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Mike at Evesham was SO helpful and went over & above to help us find insurance for a refugee who desperately wants to drive in this country. He was a driver for some years in his country of origin but it was not an easy job & we thought it could not be done but Mike, unknown to us, continued to work on the situation & phoned us the next day with a suitable quote. His empathetic attitude made a stressful situation so much easier. Thank you Mike.
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Quite simply Howden got me a better car insurance deal than all others.
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Recently took out our home insurance with Julia from the Eastleigh Branch. She was absolutely fantastic. Not only was she really helpful but was also a pleasure to talk to as well as incredibly understanding of our needs. She gave us time to consider the additional options and didn’t put pressure on us to commit straight away, she even remembered us when we called back in to add them on. Wonderful experience!
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Jasmine was very helpful and sent me the email which had the advise in. Very professional and knowledgable.

Chris bumpus was also great and sorted my landlords insurance

A big thank you to the team at the Loughboro office - superb service and very helpful!

Thanks
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Holly was really great - very thorough, helpful and friendly - a pleasure to deal with and I’m very happy with the policy.
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You can always speak to someone. Never any trouble for them to help you. Gives you confidence.
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Friendly polite and very helpful
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I was suitable impressed with the friendly reception I got, nothing seemed to complicate to issue of insuring my converted VW van.
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Great price, Connor in the Andover office was very helpful, I would use Howdens again next year.
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I've had some things over the past few weeks that I've needed help with. I can only say that the team at howdens have always surpassed themselves, not just with the way in which they have listened but, solved a problems, but also, which is rare to hear, the way in which they treat you whilst on the call, this being, kind, empathetic and understandimg. They actually leaving notes as well about your call which other colleagues can read and understand so you dont have to repeat yourself over and over again. That's rare! I haven't one bad experience. Simply said, impressive.
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