Howden Insurance

4.9/5 based on 71145 reviews
Latest Reviews
This is now my 4th vehicle currently insured with Howdens Thatcham, that says it all really. A great service, they go the extra mile to get the best quote. A friendly, personal service, dealing with "real" people based in a UK agency, no automated switchboards, no online application forms, just old school service.
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Personal service
trustpilot.com
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Maria at the Welwyn office was so helpful going through our van renewal policy. She explained things clearly and advised us sensibly on our options.
Would definitely recommend Howden Insurance.
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The help and consideration from a member. Of your staff the wonderful April .
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Ewan Fitzgerald has been excellent to deal with. He has guided me through difficult circumstances to secure a satisfactory result.
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Very kind and very helpful
trustpilot.com
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Firstly, it was great to actually speak to a real person!
My call was answered immediately. The member of staff l spoke to was super friendly, very efficient, nothing was too much trouble and most importantly they were able to get me a better deal than anywhere else!
trustpilot.com
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Everyone we dealt with were polite, efficient and very helpful.
trustpilot.com
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You were all very helpful on getting me a new policy for car insurance. Also popped in for help with emails from yourselves and payment agreement. So helpful as not great with things like that.
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Very good quick nd easy.
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I can't understand why my insurance is so expensive I have spoken to four people with the same make and model of car as I have and all of them has told me that there insurance is £ 300 cheaper than mine I have max no clame no pending fines car is on the drive I just don't get it mick
trustpilot.com
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The staff are very helpful.
trustpilot.com
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All good well professional and efficiently
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Very helpful and supportive
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Very helpful agent
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A pleasant and informative telephone conversation helped me to chose this company
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I am really impressed with Howden and the service I received from Marina was top notch. She was really friendly and courteous and efficient. I needed to search for a policy for my husband for one car with me to be covered as a provisional driver while I am learning but then with the option of being added once I’ve passed my test later in the year, we also had a change of circumstances due to my husband’s job and needed to find him a separate policy for a second car and didn’t have much time to do this, using a broker was ideal as saved us a lot of leg work, I did have a look at some comparison sites but got so confused. My husband also had to start a fresh with his no claims bonus having had a company car for 20 years but Marina found us appropriate policies to suit our needs. Setting them up was easy and it’s nice to have peace of mind that I can contact you in the event of a claim or any other query if I need guidance. I work in insurance myself as an Underwriter so understand the importance of benefits, T&C’s and full disclosure etc and appreciate the service Marina has provided here which was very thorough, car insurance is not something we’ve needed to delve into due to having had a company car for so long, so using your services has been brilliant as saved us time and given us peace of mind. I also love the fact your office is local. Thanks again.
trustpilot.com
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Dani, at the Horsham branch was great! Bubbly, fun and made the whole renewal process easy. I was with the AA before who were ridiculous but I now have 2 cars insured with Howdens which makes life easier. One portal to mange with both cars.Thanks again Dani! Sometimes you go with the people that feel genuine and so that’s what I did.🥸🤗
trustpilot.com
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When I got there, they found me a good quote straight away with no problem.
trustpilot.com
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Very helpful and sorted my mother-in-law home insurance
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Very helpful very polite
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Have my car insurance with the company, decided to give home insurance go .always very helpful
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Easy to talk to
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Easy to deal with , sorted through lots of options and gave me choices .. I’d happily recommend competitive in the market but you actually speak and deal with a person which these days is priceless
trustpilot.com
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Very happy with the service and very professional staff you have working for you
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