Howden Insurance

4.9/5 based on 69204 reviews
Latest Reviews
Knowledgeable, quick, funny and produced an excellent quotation.
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I’ve been a customer - first of A-Plan now Howden since they were in Worcester, now in Hereford, very nearly THIRTY YEARS😁, and in spite of their being serious family connections, I have NEVER, EVER had cause to complain. We never fall out, never disagree, never come to blows, I suppose my being in a grave position of power - keeps them on their toes, all the staff grovel suitably at each contact, after all, to lose my custom would have terrible financial consequences, - after all to lose 1 13yr old Ford Ka could be disastrous to such a fragile business doesn’t bear thinking about.
So, Howden, I promise faithfully I’ll NEVER desert you, IF for the next 13 years you continue providing the simply delightful, friendly, faultless service just as A-Plan has for the last THIRTY YEARS😍😃. 👍🏻
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Tay was absolutely excellent. Perfectly clear communication, polite and patient as was his colleague before I got disconnected.
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Danny Gilmann spoke with calm professionalism and explained things clearly. He was courteous and listened to my concerns and reacted in a positive way.
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Kerry was excellent. we renewed two policies and she was able to provide an excellent premium with very very good package of cover.

We have all our policies with Howdens and they have always been excellent. Their reputation is well deserved.
trustpilot.com
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I’ve been with Howden for a few years (was A Plan) and currently insure my car and house with them. Great customer service and they find the right level of cover for your circumstances at a competitive rate and do all the leg work. It’s a conversation with a person and not a machine which is also quite refreshing. No hesitation in recommending them and will continue to use. Shruti Kulkarni made the recent renewal of my car policy simple and effective. Thanks.
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Catherine Smith was extremely helpful and dealt with my policy in a very professional manner.
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We have used A-plan, now Howden's, for many years for our house and car insurance needs, using Laurie Arkle, Insurance Consultant, as our contact. We have just dealt with her about the car insurance and as always, Laurie has been friendly, helpful and efficient.
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Very helpful people thank you
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Lisa was really helpful, professional and got back to me quickly with a quote.
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Just gone through the very painful experience of changing my car
Garage was useless however my experience with Howdens was brilliant .
Both Louise Fleming and Steve Huxford in the Shirley office went the extra Mike to ensure the insurance switchover went seamlessly
Than you to them both.
trustpilot.com
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Paresh is a proper gentleman, he is very polite and helpful with a professional approach. We spoke for a good while sorting my park home insurance? He explained every detail and pointed out certain advantages or disadvantages. We had a good talk and it makes a refreshing change to deal with a proper old fashioned company? Thank you very much Paresh. 👍
trustpilot.com
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I was having issues with a claim through third party company and after months and months of getting nowhere I decided to give my brokers Howden a call. Emma there jump straight on it and spoke to the insurance company and by the end of the day they finally settled!! I wish I got them involved sooner and let them know the issues I was having! Great support and communication!! Thank you Emma!!
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Very helpful
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Excellent work with thanks
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I disliked the fact that documents are sent out 2nd class and after 2 weeks I had still not received them.
Your request for a review arrived before any documents!!
The situation was saved by LISA - she is a gem and acted quickly on my complaints.
trustpilot.com
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Newport - Isle of Wight Howdens. Top drawer service without a shadow of a doubt. My enquiry was handled by Olly who went above and beyond to provide a perfectly tailored competitive van insurance package for me.

A completely stress free procedure carried out by a man who knows his insurance market inside out.

Thank you
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One-to-one, face-to-face communication with a friendly and knowledgeable staff in a smart environment – beats phone and online comms everytime. Their office is only a short drive away for me, so I am happy to drop in any time.
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Sincere thanks to Matt Clark for a brilliant motor renewal this year. Matt undertook last year's renewal, too. Friendly and knowledgeable. Outstanding service from a great broker. Takes all the pain out of renewal.
trustpilot.com
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I have always been a fan of A Plan from the time I took out car insurance with them several years ago. This was positively secured after the assistance given to me following a no fault accident on the M25 involving an absconding driver. As a result I moved all my insurance business to them.
Always courteous and helpful. Thank you to Sarah Evans in dealing with my latest policy renewal so efficiently.
trustpilot.com
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I've just arranged horsebox insurance and breakdown through Howdens and would like to say a huge thank you to Alfie who was super polite and helpful! They were the cheapest quote for both together, but it was a shame my car quote came back quite a bit higher than others or I would have happily switched there and then!
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Very helpful staff and helped me make necessary decisions.
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I dealt with Ashley and he was very professional and helpful.
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Great people i talked to twice and very competative prices on both my policies
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Great experience. Competitive price on car insurance. Very professional
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