Howden Insurance

4.9/5 based on 73763 reviews
Latest Reviews
People I delt with very palight and informative delt with howden on many occasions alway excellent
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Last year I defected to another Car Insurer to save ££s ( and that was my only reason as I have always had great customer service from the Isle of Wight Branch previously). However 1 month in I had to put in a claim and it was an absolute nightmare so this year was determined to return to Howdens.

Olly is super friendly and very professional. He talked me through everything in a very easy to understand way and answered any questions that I had promptly. He also found me a competitive quote which I accepted.

He went above and beyond to rectify my misunderstanding re the end time of my previous policy ( talking 12 hours here! ).

I can’t thank him enough and he is a great asset to the Isle of Wight Branch and is Highly Recommended !!!
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Absolutely brilliant customer service! Great team, have dealt with Joely,James and Tom (Bristol). They have a lot of patience and have always been super helpful. Very polite and well mannered which is extremely refreshing. Will never use anyone else. I highly recommend them. Wish they could sort out the rest of my life!
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Lovely to talk to a human being face to face. Cameron was very helpful in the Carterton office. Would highly recommend to friends
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Excellent service, as usual, from Howdens. I hadn’t dealt with Matthew before but he clearly maintains the very high standards I’ve come to expect.
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Great service and price
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We have used Howden' (formally A-plan) for years. All of the team are friendly and very helpful, making the process straightforward and smooth!
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Very friendly staff who found me the right policy for my needs
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Excellent experience
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Great and quick service and answered all our questions.
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Friendly staff and efficient and reliable service.
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I received a call back following a search engine enquiry, I received a call from Adam and he asked me multiple questions as brokers do and I was sceptical as I had already received a quote from my current vehicle insurer who are well known insurers for the USA vehicle market. The quote Adam gave me was a £2K saving and the only requirement was a tracker because of value. I went with Howden and I can honestly say it has been a pleasure to deal with them, I have not experienced any long delay on phone calls and Adam answers mail quickly. Will be adding my other vehicles as and when they are due for renewal.
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Good communication skills, and a good swift service and friendly knowledgeable staff
Thank you 😊
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So very helpful and professional after a not so pleasant experience with my last car insurancer
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Becky from Shirley , from the Birmingham branch was amazing completed my new van insurance in 20 mins , knew excellent whst she was doing , called me back in record time , unlike others , great at what she does
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They seemed very professional and not pushy We like to read about what we are getting and then make a decision And although we could get it cheaper online we thought having a professional to talk to if we need a big plus
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Unusual circumstances we’re making it difficult to sort out car insurance online but one phone call to Howdens and a very reasonably priced quotation was found. One more phone call and the policy was purchased. Very pleased with the service. Would recommend.
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A very professional experience with a friendly, confident and competent individual who fully understood and dealt with any queries I had very proficiently.
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Very efficient on the phone, sent me quotes very quickly, very helpful at all times .
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Excellent service from Maria, very thorough and helpful. Couldn’t fault the company and service received for making this process easy.
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I took out my house insurance with Howden because the young man was very helpful and advised me right through.
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Richard young was super attentive knowledgeable and friendly and made the whole process a breeze. Thank you.
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Knowledgeable helpful staff.
Always pleasant to deal with.
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So good to go into your office and talk to your very helpful staff
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A face to face meeting gave me more confidence than using the internet or telephone.
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