Howden Insurance

4.9/5 based on 73763 reviews
Latest Reviews
Very helpful and friendly service.
trustpilot.com
Source: trustpilot.com
Excellent competent service great explanations and the continued care that I have had for at last 25 years plus.
Nothing was too much trouble , all was very clear and nice bit of chat which is so nice .Also came back immediately information was required and whole process managed in short time .
trustpilot.com
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Tom Harding at the High Wycombe branch was fantastic to deal with. He knowledge, speed and professional is very refreshing. I used several price comparison websites and none got close to what Tom was able to offer.
trustpilot.com
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Stephen Newton was so very helpful when I renewed our car insurance policy……. I find it so much easier visiting our local branch in Chester and being able to speak directly to a member of the team!
trustpilot.com
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Just called for my no claims evidence and I wanted to say how promptly and professionally the call was handled by Bethany. I had ensured my micro camper with them previous to selling it last year and they have always been excellent. I have had several phone calls with them and always found the staff pleasant and articulate
trustpilot.com
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Friendly, polite, and efficient without any 'hard sell'.
trustpilot.com
Source: trustpilot.com
Amazing customer service from Richard Spenser. I was having a lot of trouble finding insurance for a good price for my M140i BMW even though i am 36 and have 19 years NCB i was still getting quoted hugely high prices E.G £1600 was the cheapest 😨. Richard worked his magic and with all my modifications got me an amazing quote of under a £1000.

Thank you Richard was a pleasure
trustpilot.com
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Holly from the Wycombe office called me to renew my car insurance, she was prepared with various options and providers and cover was all agreed - all very straight-forward. A pleasure to have talked with her, friendly and efficient. I am a long-term client of A-Plan/Howden and their staff have always been helpful and knowledgeable. So well done to H.R. too!
trustpilot.com
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Had an issue insuring my girlfriend on one of my cars , Olly at Newport office made it not an issue very quickly really friendly and understanding sorted out new policy on the spot result very happy girlfriend!
trustpilot.com
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I am a new customer to Howden Insurance, and can honestly say how helpful and friendly the staff were. In addition my renewal premium was very competitive, and the staff were very attentive to the detail. Highly recommended
trustpilot.com
Source: trustpilot.com
Staff are knowledgeable, efficient and friendly. Get to a real person instantly.
trustpilot.com
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We have been dealing with renewing my mums house insurance, which is part of her estate. I am in New Zealand. Time differences etc doesn’t make this easy. We were dealing with Jasmine Smith who made the process pretty stress free and seamless. Fret information and communication. She went above and beyond to assist us. Thanks Jasmine for making a stressful situation not stressful. You are an asset to your employer. Simon & Sarah L
trustpilot.com
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I had a renewal
I dealt with Paresh

Amazing service best price I found

Highly recommend
Thank you
trustpilot.com
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Charlotte was very helpful and found suitable home insurance at a reasonable price
trustpilot.com
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I have used Howden Insurance (A plan) for many years and they have always been friendly and helpful.
Today I spoke with Gabriel Woodhouse who was extremely helpful as trying to get my daughter who is a new driver into my insurance temporarily. This has been causing me a headache for the last week but today Gabriel took time looking and finally got back to me with the answer I was waiting for.
He was extremely polite throughout the numerous calls between us today.
A very big thank you goes out to him.
trustpilot.com
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Great service. Friendly staff very happy with your service
trustpilot.com
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Howden?
I started my long term relationship as a Plan A, born out of experience.
I started insurance with Life Insurance, then car and so on.
Initially I used the small local broker, then following modern fashion, direct with insurance companies via the Internet - “ a fools paradise for insurance”.
Why?
Insuring via a competent broker puts you, the customer, in control via your assured, contracted broker that has your back.
Your broker is contracted to press your case for compensation.
A large broker -such has Howden has leverage necessary to get, in your behalf, the best price possible (call it bulk buying).
The many benefits we have enjoyed by using Howden (previously A Plan) have repeatedly given us the best (lowest prices) for assured cover AND most importantly they made a normally complicated legitimate recovery of sums assured easy.
Just said “ please help us” and left the rest to Howden.
So, why are they so good?
They are staffed by well educated, trained and committed people. They are distributed across the country so you can just pop in.
Me? I use Bath and Bromsgrove and I don’t look anywhere else. I’ve developed professional/customer relationships with the long serving staff.
Why write this?
I just happen to be in a good mood because my car insurance has not increased in price this year for the same cover, Howden found the new (to me) insurance company.
Do what you like, I don’t mind. Just going to have a “free”glass of wine or 2 paid for my insurance saving quote.
Come to think of it, we might eat out.
Go, on, try them out and raise a glass to yourselves.
trustpilot.com
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Patrick was brilliant, a credit to your company
trustpilot.com
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Quick, friendly and professional manner from Amy but no matter whom I dealt with in the past, Howdens always comes up trumps. Thankyou.
trustpilot.com
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Very speedy response from the initial enquiry. Hassan was very professional and friendly, answering any questions I had. Took down all my details and came back with a better quote than my renewal. Very pleased,
trustpilot.com
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I felt the guidance was good as I'm moving home and needed help with the transfer of my contents insurance.
trustpilot.com
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Very helpful and amenable young man. Explained everything very lucidly and extremely patient.
trustpilot.com
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The lady was very helpful and explained what policy i needed.
trustpilot.com
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Helpful and informative brokers - been with this company for a long time based on their client service…..
trustpilot.com
Source: trustpilot.com
A very clear and helpful telephone conversation with Giles from the Wimbledon office made the whole process so simple and easy to understand.
His thorough and reassuring guidance dealt with any uncertainties I had and I'm very glad I contacted Howdens (on my sister's recommendation). I would recommend them to anyone needing car insurance.
trustpilot.com
Source: trustpilot.com
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