Howden Insurance

4.9/5 based on 65651 reviews
Latest Reviews
This was my first time with this company and I was dealt with respect and courtesy from a lovely lady called Rachael Powell who got me the best price she could and it was only the way that we got on that I gave her the order she was from Sutton Colefield branch and new her job very very well and please pass my thanks onto her if you would Regards David Matthews
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I struggled to get my campervan insured,for a real price .I was quoted extortionate prices.Also I was kept on the phone answering pointless question for over 30mins ,with other companies.i was advised by the garage I bought the C— Van from to ring Howden.A lovely employee, sorted all my issues out instantly ,and at a more than fair price.surprised and elated with the service ,and end resault.highly recommend Howden. First class ,efficient simple process.
trustpilot.com
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Excellent face to face service with the Howden agent. I came with an outline of the details involved which helped the agent perform his side of the service. Find that if I come prepared then I am making the agent's job easier and more constructive.
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Joel thank you for all your help and patience. You are a true asset to your company. KG
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Very helpful and easy to deal.
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I would have given 5 stars but I twice asked for an email acknowledgment from the new agent dealing with my renewal and got none. Fortunately his colleagues were much better when I contacted the office and they provided excellent service.
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good communication - able to provide a good price
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Very clear advice everything done quickly
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Good service, good price
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First class attentive service. We were treated with respect and efficiently dealt with. Everything was explained with clarity and politeness, very rare in this day and age
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Young lady new her job ,stated the facts the facts was able to communicate well, pleasant to deal with.
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Listened and adapted
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Buildings insurance policy renewal went smoothly as expected.
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Easy to do the insurance in few steps for my needs
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Very competent sales agent and competitive price
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Excellent staff and service and manger Neil really helpful in being very good in explaining the rights and wrongs for us in the renewal of our car insurance.
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Howdens Bury St Edmunds came up trumps. I really struggled with my renewal and Ashley put a lot of effort into finding me a suitable and favourable solution. Not as cheap as online but the service from this branch (previously helped by Darren) is worth every penny and I would not hesitate to recommend them. In addition no hard sell to deal with. Just perfect customer focussed care. Thank you
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They are locally based and, with their knowledge, are able to identify the best policies and prices.
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I found James to be polite and helpful. The policy I purchased was not the cheapest I could find but it was a lot cheaper than my renewal and the idea that the brokers were in the same town as me should I have any problems was the deciding factor.
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Great service as usual - very helpful with our car insurance quotes
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Howden Insurance, beat my current premium , took time and trouble to find a better deal without loosing any extras I had been offered, thank you Russell top man
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All sorted quickly with no problems!
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Exceptional Service and Quality……..

My experience with Joel was absolutely fantastic. From the moment I first reached out, Joel demonstrated a high level of professionalism and dedication.

His attention to detail and commitment to delivering top-notch service were evident throughout our interaction.

What made my experience great was Joel's proactive communication and willingness to go above and beyond to ensure everything was perfect.

He listened carefully to my needs and provided tailored solutions that exceeded my expectations.

His expertise and genuine passion for his work truly set him apart.

The company is doing exceptionally well in several areas:

1. Joel is attentive, responsive, and genuinely cares about his clients' satisfaction. He provides regular updates and is always available to address any concerns.

2. The quality of Joel's work is outstanding. He ensures that every detail is meticulously attended to and that the final result is flawless.

3. Joel's professionalism shines through in every interaction. He is punctual, reliable, and maintains a positive attitude, which makes working with him a pleasure.

4. Joel possesses a deep knowledge of his field and uses this expertise to provide
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Very professional
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We received excellent help and advice from Zoe Bailey which made the policy renewal experience quite straight forward. Thank you Zoe.
trustpilot.com
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