Howden Insurance

4.9/5 based on 65435 reviews
Latest Reviews
Another in a long line of excellent customer service experiences with Luke Morley at Howden Insurance, a great saving on the renewal quote and additionally nothing is too much hassle for him, he’s always there to assist.

Thanks again Luke!
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Very easy to communicate and deal with and sorted me great deal. Would highly recommend these
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Prompt service and good customer service
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Great service and communication. They were very helpful the whole way.
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Efficient phone and email response to my enquiry, Painless premium payment.
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Insurance was provided as required with suitable charges, however I was to get the policy detailos sent to me by email and post and to date have had neither , still early days yet new policy not required till 1st November.
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Very easy to deal with and straight forward.
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The lady who looked after me was polite efficient and very helpful explaining everything I needed to know
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Howden insurance brokers have always gone the extra mile to source not just the best priced insurance but also the best fit for my requirements. All my interactions over the past few years have been positive and this year was no exception. Thomas Houlding-Strachan was very professional, courteous and helpful. He helped me with my house insurance and whilst all insurance premiums seem to be rocketing, he managed to get a good deal by deducting admin fees. This company values customer satisfaction!
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Very helpful gentleman doing the quote. Much better price than last year
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Darren was extremely helpful, pleasent to deal with.
Thankyou
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Friendly, attentive and knowledgeable.
My meeting was a enjoyable and rewarding experience
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Brad & Barry were very helpful, friendly and knowledgeable in sorting out my car insurance, I am an older person who still likes a nice big car and this seems to be expensive to get insurance now but they were great and saved me money. I also like that I can phone them or go to see them rather than talk to a computer. Very happy. Well done.
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The insurance consultant who I dealt with went to endless trouble to tailor me a good package. He (Ben) was very courteous and efficient. Would highly recommend this firm to others.
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Really friendly helpful staff who went above abd beyond.
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Helpful advice and a good price. Delighted Thanks.
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Very easy to renew my home insurance with Howden Insurance. Catherine Smith in the Tooting office was very efficient, helpful and nice to talk to.
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I am always very happy with the service from Howden Insurance. Catherine Smith explained everything very clearly and very professionally. She's very helpful and listened to my request and gave me a very good deal for my annual renewal premium.
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Helpful advisor.
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Brilliant and very easy to deal with - great service and competitive deals - thank you Sabrina for all your hard work.
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Great service from setting up new insurance until completion
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Being able to discuss my policy over the phone and not just on line. Pleasant and thorough brokers. Overall a good experience. Not too high a price either. May think about insuring the car with you next year. Also you,re local.
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Very pleased. Matt did a great job thank you.
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I had to make a claim for a cracked windscreen to be replaced but had issues with Autoglass who were incompetent. After speaking with James Cervi at the Farnborough branch, he dealt with the issues we had in a professional way keeping in contact to ensure we had a satisfactory result with Auto windscreens instead who were very good. Excellent customer service, thank you.
trustpilot.com
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I recently switched to Howden Insurance in Luton for my car and home insurance, and I couldn't be happier with the service. As someone who values personal attention and clear communication, I became increasingly frustrated with the impersonal nature of online comparison sites and call centres.

From the outset, Howden Insurance provided a refreshing change. When I first contacted them for car insurance, Nathan was incredibly helpful. He patiently answered all my questions about the policy wording and ensured I understood everything before committing. This level of personalized service is exactly what I was looking for.

When my home insurance came up for renewal, I naturally went straight back to Howden. Neil handled my case this time, and once again, the service was outstanding. He was extremely knowledgeable and professional and kept his promises throughout the process.

I don't want cheap; I want value. Howdens perfectly matched my policies to what I wanted while still competing with the previous insurers. I am very happy with the customer experience.
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