Howden Insurance
Latest Reviews
Latisha, the person with whom I spoke and corresponded was polite, helpful, worked diligently on my behalf and tolerated my inexperience in navigating my way through the insurance minefield, with grace.
Source: trustpilot.com
Excellent help and advice enabling me to find a more competitive property policy. I now have all my policies under one broker, which I’m confident will give me access to ongoing support.
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Excellent service and advice. The first quotation was exorbitant but after a few calls they reduced the premium. I was shocked with the increase this year considering I've never made a claim.
Source: trustpilot.com
George quickly understood our situation.
He made us feel confident l his recommendation
He made us feel confident l his recommendation
Source: trustpilot.com
Helpful, kind staff. Fully understanding. Would definitely recommend. They take time for there customers.
Source: trustpilot.com
Friendly staff ,very helpful ,and will try and sort out any problems ,regarding your insurance
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Helpful and friendly and not complicated
Source: trustpilot.com
Very efficient, easy to correspond with, polite and professional
Source: trustpilot.com
Excellent advice and help when taking out motor insurance. We were given a choice of providers and the best price.
Source: trustpilot.com
I was very pleased that James 'sorted' my more unusual property insurance where others were less amenable
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Patient, friendly, efficient staff.
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Friendly and professional organisation.
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Liz Holt ! Tooting branch.
Fantastic experience from start to finish ever I get connected to this lady.
Never rushed , Liz us super knowledgeable, patience of a Saint, great sense of humour whilst maintaining elegant professionalism.
Fantastic experience from start to finish ever I get connected to this lady.
Never rushed , Liz us super knowledgeable, patience of a Saint, great sense of humour whilst maintaining elegant professionalism.
Source: trustpilot.com
Friendly efficient service.
Source: trustpilot.com
Well I was fortunate enough to speak to and eventually meet Chelsea who has taken the insurance renewal process seriously and has naturally taken the whole saga and burden away from me handling everything with a professional and friendly manner , I can’t recommend her highly enough .Chelsea is a fantastic ambassador for your company !!
Source: trustpilot.com
Your team are all on the ball when it comes to van insurance.
Well done Howden. Another happy customer @ South coast campers.
Well done Howden. Another happy customer @ South coast campers.
Source: trustpilot.com
Great service
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Excellent service. Fast responses and back-up contact dealing through the Worcester branch office.
Source: trustpilot.com
My first experience of Howdens but the rep was very efficient and found me a better price even asking her manager to help bring the quote down.
Now hope I never have to use it.
Now hope I never have to use it.
Source: trustpilot.com
Easy transaction. Simple to obtain insurance and everything was explained fully.
Source: trustpilot.com
Motor Direct Vicky Campbell has been the most professional customer service person I have ever recieved help from and has displayed on behalf of Motor Direct Howdens exactly what an insurance broker should be. Someone who has not only helped get a Driver back on the road after a nasty puncture but also cleared up a misunderstanding with the insurance provider. Vicky went above and beyond and was back and forth between myself and the insurance company and achieved a more than satisfactory outcome, which involved the customer service team at AXA passing on feedback to the training department to help ensure this never happens again. Both organisations respective customer relations departments have been amazing to deal with.
But a special thank you to Vicky for your uber professional superheroes service and persistence in resolving my situation. If there is awards for customer service in the car insurance world, not only should Vicky be nominated she should also win. Epitome of best practice.
But a special thank you to Vicky for your uber professional superheroes service and persistence in resolving my situation. If there is awards for customer service in the car insurance world, not only should Vicky be nominated she should also win. Epitome of best practice.
Source: trustpilot.com
Beat my lowest quote from money supermarket. Well done.
Source: trustpilot.com
Brilliant service friendly and efficient staff. Knowledgeable and took time to make sure everything was covered on my policy. Would certainly recommend. Thanks Nicole Hickman Solihull office
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Excellent service
Source: trustpilot.com
Daniel Littleboy was knowledgeable and explained clearly. Good interpersonal skills made the exchange easy. He responded quickly to further questions by email. Most impressive.
Source: trustpilot.com
