Howden Insurance

4.9/5 based on 64074 reviews
Latest Reviews
Great communication from the staff, very informative to enable me to make a choice. Lovely cheerful ladies named sophie and Sarah!
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Understanding the customer’s needs and expectations
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Staff are friendly and informative and help to find the best deal that suits you.
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Quite a mes up last weekend between two branches giving me different information on my NCD on two policies
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Company car insurance sorted for another year thanks to Andrew at Howdens Bicester. All easy and smooth. Thank you
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The agent was knowledgeable and gave me confidence in the advice she was giving me. The whole process was quick and easy.
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Very helpful advice when renewing buildings insurance after major property alterations. Comprehensive explanation and speedy renewal of premium.
trustpilot.com
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Laurie who dealt with me was( as is the norm with everyone I’ve had dealings with a Howden) very polite and helpful , she was also very friendly and helpful , she is a credit to the company and I would not hesitate to recommend Howden to any of my friends , colleges or family
trustpilot.com
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The person I spoke with was very helpful and dealt with my inquiry fast and effectively. I could not be happier with the result.
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Helpful and efficient staff in the Alton branch. They found me a good deal on house and car insurance.
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Very straight forward and staff helpful.
Only bug bear is I cannot get access to my documents as it keeps dropping out, so frustrating.
Contacted branch but not heard back.
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The person dealing with our enquiry
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The help I got from April was outstanding and it was lovely to actually talk to someone so much easier and less stressful.
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They matched my renewal from another company and had very low excesses.
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Excellent customer service, helpful staff to talk to
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Jennifer Roberts understood my needs and provided appropriate quotes - because I couldn’t take the phone call when she rang, she put it succinctly in an email. Another colleague action it, efficiently and well. Great service. As always actually.
trustpilot.com
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The initial person I spoke to was able to give me all the information I needed regarding the potential policy. Holden are local and if problems occur I know where to go to for a resolution
trustpilot.com
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The company are always very helpful and try to get us the best deals. They look after their regular clients who keep coming back.
trustpilot.com
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I wanted to renew my car insurance. The lady explained everything to me exactly what I wanted to hear. So so much better than these websites where you don’t speak to anyone. I would recommend to anyone who gets confused with all this online garb.
trustpilot.com
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Great service from first call to taking out the policy , Kimberley Philips went above and beyond to ascertain the best possible price for my requirements, wouldn’t hesitate to use again ,
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Apart from being extremely helpful it is very good to actually talk to someone and discuss insurance policies with someone who knows what they are talking about and can explain in a clear speaking voice and with a friendly manner. They may not be the cheapest but the service they give beats all
trustpilot.com
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I have been using A plan, now Howden insurance for years and use them for my car and home insurance. Kerry just sorted my Car insurance after doing the same with my home insurance a few months ago. As great service like usual.
trustpilot.com
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Very happy with Kimberley was really straight forward and the service was great , and also got me a good price . Would highly recommend.
trustpilot.com
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All good - a professional service, fully explained and although not the cheapest quote it was good to actually speak to someone! Just relieved to tick it it off my ' to do' list.
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You were very nice and helpful and secured us a good deal.
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