Howden Insurance
Latest Reviews
I received a quote from Howden Insurance which was less than my existing car insurance.
Source: trustpilot.com
Staff are always helpfull and polite
Source: trustpilot.com
Clear helpful staff.
Source: trustpilot.com
When we were run into on a roundabout on 16 Sep, we weren't quite sure what number to ring. We rang Howdens and Sue dealt with us very efficiently. We were passed on to Kindertons who arranged for our car to be collected for assessment and they delivered a hire car for us to use. Although the damage to our car was not that severe, it was decided to write it off and we then got offered a price for it. We disputed this as we had seen what cars of the same make, same age and mileage would cost as a replacement. As a result we were offered £22.88 more. However we have not received this small extra sum although we have received the first amount that we were offered. We ordered a new car and were told it would take 2 weeks to become available. We collected the new car and Kindertons collected the hire car from us. The whole process worked well but was quite drawn out. The day after we got the new car it was scraped in a car park while my wife was in the supermarket shopping. We reported this and Sue at Howdens dealt with this very efficiently. We were told that Auxillis were now the firm who would deal with us. They told us that Steer Prestige of Westbury would carry out the repair. Steer Prestige have collected the car and Auxillis have provided us with a hire car for the week that the repair is estimated to take. We have had to deal with both Auxillis and Steer Prestige this time; previously Kindertons was the only agency we had to deal with.
Source: trustpilot.com
We found them very helpful
Source: trustpilot.com
Knowledgeable consultant, kind, helpful, cheerful and made me feel looked after. Wonderful to do business with a real person, face to smiling face!
Source: trustpilot.com
Having a real person to talk to on the phone was important to us. Whoever we spoke to was friendly and helpful.
Source: trustpilot.com
Friendly, straightforward, quick service. My whole thing quite simple and easy
Source: trustpilot.com
I must say this insurance seems a lot easier then most to understand,and insurance is investing in people,you have a good service ,goes a long way and of course a great deal
Source: trustpilot.com
Excellent service with Charlie.No frills.just straightforward and gave me what I wanted.
Source: trustpilot.com
Speaking to a real person and the service I got from that person .
Source: trustpilot.com
Helpful information explains exactly what you need to know every member of staff are at hand to help with out long waiting times Iam very impressed with the team and services
Source: trustpilot.com
All very good, Isaacs was very helpfull and sorted out my cover.
Source: trustpilot.com
Good communication, professional service from the Southampton branch
Source: trustpilot.com
Got quote over the phone very competitive in the market
Ordered and paid happy with experience 😃😃
Ordered and paid happy with experience 😃😃
Source: trustpilot.com
Ben Batty was an excellent person to help us through my dads insurance. He was clear, precise & laid everything out in a very good manner.
Source: trustpilot.com
Amy Bookham was our agent discussing our camper van insurance, she left no stone unturned & we feel very happy & protected with our new policy , excellent service
Source: trustpilot.com
We have a ticky house to insure, listed, on a flood plain. Staff were professional, helpful, sorted it. Thanks.
Source: trustpilot.com
Really helpful took the Stress out of insuring my Car which at 78 years I needed help and Advice
Source: trustpilot.com
Luke is very knowledgeable and was able to help with the process.
Source: trustpilot.com
That was very brilliant, cheap, can’t believe it my eyes. I’m so happy with my van. Definitely to keep insurance for years. I would like to say thank you for help.
Source: trustpilot.com
Excellent service above and beyond expectations.
Laurie was truly brilliant in every respect, could not have asked for more.
A credit to the insurance industry, showing genuine concern and help during a traumatic time.
Well done!
Thank you very much indeed.
Laurie was truly brilliant in every respect, could not have asked for more.
A credit to the insurance industry, showing genuine concern and help during a traumatic time.
Well done!
Thank you very much indeed.
Source: trustpilot.com
More of a personal touch
Source: trustpilot.com
Excellent service-
Source: trustpilot.com
Everyone friendly, and happy people, explain everything.
Source: trustpilot.com
