Howden Insurance

4.9/5 based on 67237 reviews
Latest Reviews
Fantastic, personable team who are very quick to get quotes and questions returned to you. Having an insurance company that does most business over the phone was very refreshing and they work hard to get what’s best for you. A very customer first outfit. Would recommend to everyone.
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I have been with howdens for a long time, I like to be able to speak to someone if I have a problem and with howdens I can
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Great service and a good price.
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Excellent service by the person who sorted my insurance. Hi
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We have been customers of Shelton’s, (now Howdens) since approximately 1971. This, I think, shows our satisfaction with the firm over a long period.
Jason Jarratt has dealt with us over many years for all our insurance needs. He is unfailingly helpful and gives sound advice. We have total confidence in him and appreciate the personal way in which he has handled our insurance needs. Although we have moved out of area we will continue to entrust our insurance requirements to Jason
trustpilot.com
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I needed help with a house insurance policy which had a very quick turnaround time (the renewal was in a week's time) - I was concerned that the building was under-insured without legal protection for a substantial increase in the premiums from another provider - so I contacted Howden Insurance with specifics - increase the building cover and add in legal protection - and match all the other requirements - the quote was very competitive. Moreover, the service I received was extremely responsive. I had a callback within 30 minutes and a competitive quote within a couple of hours. By the close of play on the day of my enquiry I was ready to sign on the dotted line! I had the right amount of cover for the building as well as the contents. Thank you!
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Very smooth straight forward process. Did all the hard work for me.
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Very helpful service for complex case
trustpilot.com
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It was the helpful positive nature of your telephone operative. He was well mannered and knowledgeable.
He understood our needs and guided me through the options clearly.
trustpilot.com
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Amanah Chowdhary - 10/10 on phone experience for my modified VW Caddy.
No hassle, two phone calls over an hour and a half, was very happy to answer all questions that I had and was clear and Crisp with her explanations and and definitely proved her knowledge of the business.

Looking forward to dealing with this insurance company through her help.

Thank you againz
trustpilot.com
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The member of your staff who opened my policy was both friendly and professional, the service she provided me with was first class. If only all insurance companies had staff this good.
trustpilot.com
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Made a simple straightforward sorting of car insurance with the pleasant dealings with Jessica Foley the application was dealt with cleanly and successfully.
trustpilot.com
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Good service
trustpilot.com
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I would recommend Howden. Everyone was very helpful and explained everything well. The only thing I would suggest is for more transparency with excess' amount within the quoted insurance price.
trustpilot.com
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A-Plan is unusual in that you speak to a real person and, should you wish to do so, visit a real person sitting at a real desk in a real office!
I dealt with Maria Ormesher today. Maria was very helpful and everything was straightforward and simple.
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A great example of how the staff of any company should be to their customers. Mr Ted Nicholas and his colleagues have been awesome in sorting everything out for me.
trustpilot.com
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The best insurance company I’ve ever dealt with.
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Price of insurance
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Only after taken the insurance I was told that a tracker must be fitted on the vehicle. The insurance was £200 cheaper but the tracker and subscription cost £1000
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Extremely helpful at a very stressful time of moving house
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Excellent customer service, thanks
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Accessibility as I live in Chichester.
Pleasant and professional
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Customer service
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James was very helpful with me over the phone. If he didn't know the answer he went and found it in super quick time. A lovely young man to deal with
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Very helpful staff. Excellent value
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