Howden Insurance

4.9/5 based on 67237 reviews
Latest Reviews
Catherine Smith of the Tooting office rang me back exactly when I requested, having been unable to speak to her on two occasions earlier in the day. That’s unusual and much appreciated. She was clear and helpful over the renewal of our household
insurance. A job quickly but carefully done.
trustpilot.com
Source: trustpilot.com
Very efficient and extremely helpful. Very easy to contact
trustpilot.com
Source: trustpilot.com
The staff at Howdens have been brilliant in sorting out not only our home insurance but also amending this for business purposes mid term. I also took out a travel insurance policy as this was better value than online searches and the cover was better for someone with a pre-existing condition.
Special mention goes to Jess Walters in the Swindon branch as she has been so supportive in getting the cover we required thank you and would highly recommend using Howdens to anyone seeking insurance where you can get the help and advice required.
trustpilot.com
Source: trustpilot.com
Prompt excellent customer service with all queries and requests answered clearly with patience and understanding.

Well done Howden
trustpilot.com
Source: trustpilot.com
The team were great. Met and exceeded expectations.
trustpilot.com
Source: trustpilot.com
My new policy details were emailed to me well in advance. I made changes and received a reply straight away. The policy terms were excellent . I had a follow up call from Catherine Smith who has been helping me with all my insurance needs for many years. She is very professional with a personal touch . She exemplifies why I trust Howden’s to give me the best deal for both house, car and property insurance. They do the searching and the price is very competitive. Well worth using them.
trustpilot.com
Source: trustpilot.com
the service was very good and it was very nice
trustpilot.com
Source: trustpilot.com
Totally professional and very efficient with everything, explaining everything in detail, very good service.
trustpilot.com
Source: trustpilot.com
Friendly and Thorough
trustpilot.com
Source: trustpilot.com
Earlier this year Howdens arranged my private health cover and when completing arrangements I was asked when my household cover was due to renew. Today I received a call from a charming young lady, Daisy Carr, to follow up. My renewal quote from my existing provider was 31% higher than last year so I was keen to obtain a fresh quotation. Needless to say I was happy with the quotation and have gone ahead. Daisy combined professionalism with a friendly and helpful attitude. My experience both this time and with the medical cover shows that using Howdens is a pleasure. I will be interested to see how they compare when my car insurance is due for renewal.
trustpilot.com
Source: trustpilot.com
very professional and efficient service
trustpilot.com
Source: trustpilot.com
Great help from Adam and when I asked for paper copies he sent them right away. As an older person I prefer to have the policy details in paper form and not on phone. Paperwork very clear and filed away with easy access.
trustpilot.com
Source: trustpilot.com
Very good glad to go with howden
trustpilot.com
Source: trustpilot.com
I chose Howden because l was really pleased to speak with a human being, particularly one who was helpful and clearly knew his job. I paid more than l would have if l renewed my previous insurance policy but that was done on line and it was almost impossible to speak with someone. I can recommend Howden.
trustpilot.com
Source: trustpilot.com
I previously used a broker that has now been merged with Howden Insurance. I was concerned that I would not receive the personal service to which I have become accustomed. Catherine Smith of the Tooting branch was polite, friendly, knowledgeable and efficient. Her mantra was "we are here to help you".
trustpilot.com
Source: trustpilot.com
It was refreshing to have face to face contact with someone, instead of pressing one button after another on the phone and then feeling rushed into a decision.
From the minute I entered the premises the staff were friendly and helpful. And the bonus was my insurance was cheaper! Thank you.
trustpilot.com
Source: trustpilot.com
Its great to be able to easily speak to a real person, who is ready and willing to assist you. Very rare in this day and age! I have been speaking to Amir Ahmed, who has been pleasant, courteous, professional and very helpful.
trustpilot.com
Source: trustpilot.com
Smooth, fully insured camper, with club discount too
trustpilot.com
Source: trustpilot.com
Used this team for a number of years when it was A plan insurance. Howden insurance took over but still had contact with the old team. I always go to Ross Fleming! Absolutely professional, polite, always tries to get near to comparison quotes. Can’t recommend highly enough
trustpilot.com
Source: trustpilot.com
Howden were very friendly and helpful. They called back promptly but were not pushy.
trustpilot.com
Source: trustpilot.com
I deal with Kamran for many years and find him very helpful and his advice is always appreciate over the years.
trustpilot.com
Source: trustpilot.com
I insured my rented property and the consultant I spoke with Julia Nicholson Ganley was so helpful and friendly she went through different options and got me a really good deal £200 cheaper than what I had been quoted by my previous insurer. I was so impressed by her that as my own house insurance was up for renewal I asked if she would get me a quote which she did and again it was over £100 cheaper than the quote I’d been given by my previous insurer. Julia was very competent, efficient and very helpful and friendly. I would highly recommend giving this company Howdens a call for any insurance cover.
trustpilot.com
Source: trustpilot.com
Ease of contact, very professional and knowledgeable staff and best of all a really competitive quote.
trustpilot.com
Source: trustpilot.com
Very helpful knowledgeable staff
trustpilot.com
Source: trustpilot.com
All staff were very helpful and understood my needs (I wanted a policy on behalf of our son). Everything was laid out clearly and offered good value for money, reducing a quote by existing insurer by over £100.
trustpilot.com
Source: trustpilot.com
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