Howden Insurance
Latest Reviews
I have used this company for a few years and have several policies with them.Their customer service and friendliness have been why I have stayed loyal. This is the first time I have had to make a claim and I am very disappointed with the service I have received especially the way my query was dealt with this afternoon.I am seriously considering cancelling all my policies despite the fact that I would lose out financially
UPDATE after talking to the branch manager everything has been resolved Thankyou A Plan happy to recommend
UPDATE after talking to the branch manager everything has been resolved Thankyou A Plan happy to recommend
Source: trustpilot.com
As always an efficient service. Especially this year as I had a proactive call recommending a lower premium with better cover
Source: trustpilot.com
A-plan are brilliant - thoroughly recommend them
Source: trustpilot.com
Very helpful and professional
Source: trustpilot.com
Sue Cole is always totally delightful. friendly and helpful - i can't recommend her enough. Thank you APlan.
Source: trustpilot.com
This is the 1st time I have used A-plan Insurance I was recommended by my daughter. Deniz Guner at Bromley was excellent, very polite very helpful and found the best travel insurance for me. I will definitely use them again.
Source: trustpilot.com
I’ve been with a plan now for a few years I started out on the young drivers scheme which really helped me out massively! The guy who helped me set up my policy named mr Edward Harris has been a star! Such a nice bloke very friendly and would answer any questions I had to ask in full detail so I understood! So if you wanna start a policy with these guys ask to talk to a mr Edward Harris at the Guildford branch thanks again guys , from charlie Goulding
Source: trustpilot.com
I have used A-Plan for a number of years.
The customer service is efficient and exemplary.
The customer service is efficient and exemplary.
Source: trustpilot.com
Brilliant service! Chris Griffiths has been very helpful. Chris went above and beyond,sorting my insurance.
Source: trustpilot.com
Absolutely excellent customer service, best car insurance I ever came across! Easy to add a car , easy to take off a car ! THEY ARE Brilliant !!!
Marta
Marta
Source: trustpilot.com
Terrific service from Deniz Guner, responding to a short notice request for indemnity insurance for my company. Great advice re other cover I hadn't considered, and a negotiated discount on the quoted premium - all done in a couple of days. Thanks very much!
Source: trustpilot.com
I have used A-Plan Weybridge since 2011 for pretty much all my insurance needs (car, house, landlord).
Chris Griffiths has been so helpful in sorting things out with the claim process - had more issues with a not at fault write off than with a 50/50 write off due to ‘Legal Cover’. Chris spent a lot of time and many phone calls helping me. He always responds really quickly to calls and is unfailingly polite and helpful even when dealing with an extremely stressed and very grumpy client. My insurance premiums are always competitive even when I’m insisting on the same underwriter. My daughter now has her car insurance with them (still haven’t had the £25 voucher for referral from March - tho that’s not down to Chris - A-Plan HQ please note!).
To be fair the rest of the staff I have dealt with have also always been friendly, polite and professional - although I do think there might be some still learning the ropes which may have contributed to some of the issues.
I thoroughly recommend this branch and wouldn’t go anywhere else even though I now live in Shropshire.
Chris Griffiths has been so helpful in sorting things out with the claim process - had more issues with a not at fault write off than with a 50/50 write off due to ‘Legal Cover’. Chris spent a lot of time and many phone calls helping me. He always responds really quickly to calls and is unfailingly polite and helpful even when dealing with an extremely stressed and very grumpy client. My insurance premiums are always competitive even when I’m insisting on the same underwriter. My daughter now has her car insurance with them (still haven’t had the £25 voucher for referral from March - tho that’s not down to Chris - A-Plan HQ please note!).
To be fair the rest of the staff I have dealt with have also always been friendly, polite and professional - although I do think there might be some still learning the ropes which may have contributed to some of the issues.
I thoroughly recommend this branch and wouldn’t go anywhere else even though I now live in Shropshire.
Source: trustpilot.com
Had great service from Stuart at the Thatcham branch. Negotiated the most competitive price amongst a number of the high players in the industry on a multi car policy. The whole process was efficient and stress free just like it should be!
Source: trustpilot.com
I have found them to be most helpfull in finding a competitive quote for all insurance's.
Source: trustpilot.com
Dominic at the Alton branch was brilliant when helping me find a competitive car insurance policy and offered a lot of advice and help. Thanks again Dominic! Ed
Source: trustpilot.com
I was dealing with Jonathan Fletcher who was very helpful, friendly and understanding when negotiating a first time car insurance package with me. Would 100% recommend to anyone looking for a similar service.
Sean
Sean
Source: trustpilot.com
Just spoke with APlan Insurance .Weybridge .This time I spoke with Rebecca .
Yet again i was impressed by their friendly and professional service .
100 percent recommend to everyone to try these guys first before you go anywhere else for your insurance .
Top company !!!
Yet again i was impressed by their friendly and professional service .
100 percent recommend to everyone to try these guys first before you go anywhere else for your insurance .
Top company !!!
Source: trustpilot.com
Very good service.
Source: trustpilot.com
We have home and car policies and have always found the staff most helpful and cheerful. Our son also had a travel policy through A-Plan. We are satisfied with the company.
Source: trustpilot.com
Always seem to get me a very competitive quote, even considering their understandable admin. fee, and with a "reputable" insurer.
Very polite, cheerful and helpful staff on the phone.
I recommended A-Plan to my daughter, who now also uses them (They saved her a considerable amount of money on her car-insurance!)
Very polite, cheerful and helpful staff on the phone.
I recommended A-Plan to my daughter, who now also uses them (They saved her a considerable amount of money on her car-insurance!)
Source: trustpilot.com
Always find they are very helpful and quick
Source: trustpilot.com
Can’t fault the service, always there to help and very competitive prices
Source: trustpilot.com
I have found the A Plan branch in Ruislip to be very good in as much as the staff are helpful & know the business they are in, I would be happy to recommend this company.
Source: trustpilot.com
Top class, had a confusion over payment dates when setting up the policy, completely my own fault not a-plans, so account fell into arrears. So I called and spoke to Tom S who works at the parkstone branch. The man was a complete legend when it came to sorting everything out on the account and was more than willing to put a very cheeky offer of me splitting the outstanding balance across the rest of the payments to his boss. I advise this advisor everyday of the week. He went above and beyond. #promotion #payrise #5star service #geezer
Source: trustpilot.com
Great car insurance company! They gave me a great price on my car insurance after a year of being with them!
Source: trustpilot.com
