Howden Insurance

4.9/5 based on 67345 reviews
Latest Reviews
Excellent help getting the right insurance, Matt was very knowledgeable and professional
trustpilot.com
Source: trustpilot.com
Very helpful, happy to make extra effort re getting best quote for renewal of car insurance.
trustpilot.com
Source: trustpilot.com
The guys and girls at A-Plan always get you the best deal! They take the hassle away from you and take care of everything and anything they they possibly can. Would recommend.
trustpilot.com
Source: trustpilot.com
Called up A Plan insurance for taxi/private hire insurance and have to say top company. The chap Adam Billings was excellent and didn't fail to get me a top quote. Happy to say in future will be sticking with this broker for all insurance needs. Thanks Adam.
trustpilot.com
Source: trustpilot.com
I am delighted that A-Plan were recommended to me. I have insured my commercial vehicle and my house contents through them. At all times the staff I have dealt with have been incredibly helpful, professional and efficient. In particular I would like to thank Tom Alexander and Sana in the Hemel Hempstead branch and Richard McKenna in Alton. To the board of A-Plan, you have a great team.
trustpilot.com
Source: trustpilot.com
Amazing customer service this morning from a plan insurance. Put me through to an amazing adviser Renee Thomas who was extremely helpful and answered all my questions, highly recommended five ☆ customer service.
trustpilot.com
Source: trustpilot.com
Good morning I found Lauren to be extremely helpful and knowledgeable about all aspects during the discussions regarding my car insurance renewal indeed had I not spoken to her this morning I probably would have accepted a quote from another company so well done to all at A-Plan for your excellent service
trustpilot.com
Source: trustpilot.com
Having spoken with Alice Henwood at the Bournemouth Office, of A-Plan, I can highly recommend their services. Both my Car and Home insurances were up for renewal, I had received comparisons and I gave Alice a chance to compete. After discussing various differences between using a Broker and comparison sites, I was satisfied with the advice provided and renewed my insurances.
trustpilot.com
Source: trustpilot.com
Very quick and efficient service to update my car insurance all on a Saturday!
trustpilot.com
Source: trustpilot.com
I have recently taken out another policy with APLAN in Poole ,LUKE HODGES ,found me the right company to suit all my requirements and saving me money at the same time ,he was very professional would not hesitate to recommend him for excellent customer service, thanks again Luke , Richard
trustpilot.com
Source: trustpilot.com
Needed window cleaning van insurance with a water system installed.
The Carterton office deals with this and Becca got me what I believe is the best deal as well as really good offers for equipment cover as I have a carpet machine in the van too. She called back when she said she would and made it all really easy.
Very happy with price, service and the cover I have. Will use them for any other vans I get and my car when it’s due.
trustpilot.com
Source: trustpilot.com
Excellent service. Information given in a professional and friendly manner. Took time to fulfill my specific home protection requirements. I felt in good hands. Would highly recommend this service.
trustpilot.com
Source: trustpilot.com
I have been getting my house and car insurance through A-Plan St Albans for several years now. This time I spoke with Jade Stiles and she was very helpful and friendly. Being professional and informal is a hard trick to pull off but Jade and all the team at St Albans seem to have cracked it. Let's face it being insurance is hardly the most fun you will ever have but dealing with A-Plan is never a pain and usually some amusing banter eases the process along.

Highly recommended!
trustpilot.com
Source: trustpilot.com
Found it easy to talk to the agent who was very friendly
trustpilot.com
Source: trustpilot.com
We have used the Bournemouth branch of A-Plan Insurance for many years to insure our company vans. Almost very year, something crops up and takes the premium too high or there is an issue with the type of insurance we require for our specific requirements. And every year, the staff professionally, yet friendly take the time to work out the issues and find a solution. Both Thomas Houlding and Kirsty Fulford this year have worked their magic once again and we have just renewed with them. Thank you once again for saving me so much time and effort and making this process a pleasure to finalise for another year!
trustpilot.com
Source: trustpilot.com
My husband recommended aplan and I’m so glad he did. The service was great and Chris was extremely helpful. So thank you very much
trustpilot.com
Source: trustpilot.com
This is my first time buying insurance for a company and wasnt too sure what i needed. I contacted A Plan and was assigned the commercial dept manager Rob O'Hagan. Rob is extremely helpful, patient and meticulous. He helped me all the way through it with a positive and friendly attitude. He is an asset to the company.
trustpilot.com
Source: trustpilot.com
Great service from Adam always very helpful
Is a pleasure to work with him
Many thanks
trustpilot.com
Source: trustpilot.com
I've always found, over many years, A-Plan staff in Poole to be very friendly, polite and efficient, whether on the phone or face-to-face over the counter. I spoke this morning to Luke Hodges and he was very efficient in dealing with my policy payment in a friendly manner. I always feel like a valued customer and that my business is important to them. I cannot recommend them highly enough.
trustpilot.com
Source: trustpilot.com
The advisor was extremely helpful and straightforward.
Bournemouth branch, James Jollie, thank you
trustpilot.com
Source: trustpilot.com
Efficient friendly service
trustpilot.com
Source: trustpilot.com
First class service from the knowledgable and really helpful, thoroughly professional Connor Dennis of the Andover branch. He saved me over £150 on my car insurance quote from my previous broker and went the extra mile to dot the i's and cross the t's with various specific questions I had. It's the little things that make the difference to me, such as not having someone I've never met calling me by first name, but using the polite "Mrs" when talking to me.( I'm a client, not your new best friend :) ) All the staff there are similarly civil, and I appreciate it.Highly recommend this firm.
trustpilot.com
Source: trustpilot.com
Great insurance company, cheapest fleet taxi insurance for 3 years running along with a friendly personal touch. Tommy great guy gone out his way to make everything run smooth. 10 out of 10 for me.
Danny ... Russell’s of Bath PH
trustpilot.com
Source: trustpilot.com
I recently had to arrange car insurance and after using all the price comparison websites l called my local Taunton office of A-Plan insurance after they were recommended by a friend. All the options were explained in detail by Hannah who then quickly called back with a very competitive quotation, which actually bettered every quote I’d received online. Within hours the documents were sent with the confirmation email and after couple of days all the hard copies arrived via post. I found the whole experience very easy and efficient and Hannah Cornish was very helpful. Many Thanks!
trustpilot.com
Source: trustpilot.com
Excellent service from the lovely lady on the phone, she made things very easy and understandable. I would definitely be going to A-plan again
trustpilot.com
Source: trustpilot.com
Displaying page 2570 of 2694
Latest Reviews
Latest News & Updates

Annual vs single trip travel insurance
18/02/2026

It’s the start of the year, and many of us are already dreaming about holidays… whether that’s a sun-soaked beach escape or a string of city breaks. While you’re planning where to go, it’s worth asking:... Read article