Howden Insurance

4.9/5 based on 67237 reviews
Latest Reviews
Simply. I have never dealt with such helpful people anywhere ever. Great company.
trustpilot.com
Source: trustpilot.com
Very friendly, helpful Whist being completely professional and knowledgeable.
I have taken out all my insurances with A-Plan and wouldn't consider going anywhere else. Great to have the personal touch while being very efficient and professional.
trustpilot.com
Source: trustpilot.com
Great service
trustpilot.com
Source: trustpilot.com
I have been customer for many years for A-plan.
Always provide a great service and best price with extra care and in fine details.
trustpilot.com
Source: trustpilot.com
I would just like to say how helpful Nicki was on the phone this evening while sorting out my insurance policy. I don't often write reviews but I found her mannerism spot on. Even working well after 5pm to complete the policy, without any attempt to rush the call to an end. Would highly recommend.
trustpilot.com
Source: trustpilot.com
I would recommend A-Plan Insurance as the staff are very helpful and are always willing to help. Lauren Serrano Burke, at the Bournemouth office was very helpful in sorting out my van insurance.
trustpilot.com
Source: trustpilot.com
James Bradley dealt with my insurance renewal and was extremely friendly, helpful and professional. He went out of his way to try and negotiate a better deal for me and give me a good competitive rate. Would highly recommend.
trustpilot.com
Source: trustpilot.com
Sam from the Tooting branch was very helpfull and knew his stuff.
trustpilot.com
Source: trustpilot.com
A huge thank you to Andrea Fennanades and James Bull from the Ruislip office,for their efforts in achieving an agreed price for both cars.It’s great having a local office where you can go in and speak to people. (Although this time it had to be over the phone due to COVID). A real personal service. Well done A Plan.
trustpilot.com
Source: trustpilot.com
I spoke with an extremely help lady, Teresa from the Tooting office, to buy car insurance. Did speak with other insures until I got to A-plan. Teresa called me back when she said, helped set up my new car insurance. Also have household insurance with A-plan. Would highly recommend.
trustpilot.com
Source: trustpilot.com
Very helpful service and quality insurance produce from Robert at A-Plan. I value the personal service and knowing that there is someone who is contactable and takes time to get the best policy for me.
trustpilot.com
Source: trustpilot.com
Very efficient, friendly and do seem to be genuine in getting the best deal but not necessarily the cheapest. Have every confidence that if I had to claim I would be ably assisted. Very please with the overall experience.
trustpilot.com
Source: trustpilot.com
I have experienced excellent service from A-Plan over the years and today's exchange with Catherine Smith from the Tooting office was no exception. Highly recommended.
trustpilot.com
Source: trustpilot.com
Found this company very good to deal with, and they provided a truly personalised service. Very happy so far.
trustpilot.com
Source: trustpilot.com
We have used insurance services with A Plan for many years and are confident to stay with and be supported by them. Renewal is simple and we know that they search for the best deals to suit our needs. My only (slight) criticism is that we hold four policies amounting to a large amount of money each year, and are charged an admin fee for each one, which is over £200 in total. There have been occasions when the fee has been reduced by a small amount but I think that consideration should be considered to reduce multiple fees. A pleasant company to deal with.
trustpilot.com
Source: trustpilot.com
I have used A Plan in Newbury for over 25 years. I have always found them to be polite, helpful and invariably secure the best and cheapest quotes. In the event of a claim the do all the admin and handle everything. Most of my family and friends also use the Newbury branch on my recommendation. They have never let me down.
trustpilot.com
Source: trustpilot.com
We were contacted in advance of renewal, given a quote on the day, had time to think about it and called again in plenty of time to confirm renewal.
Service is always polite and helpful. Would recommend to others.
trustpilot.com
Source: trustpilot.com
I find A-Plan staff helpful and efficient when it comes to my renewals. They understand that I will look elsewhere as well, but try to do their best for me.
trustpilot.com
Source: trustpilot.com
Excellent service very helpful and easy to complete the policy.
trustpilot.com
Source: trustpilot.com
Good customer service and competitive quote from Catherine Smith in the Tooting office. I have been with A-plan for a few years now and will happily continue to use them.
trustpilot.com
Source: trustpilot.com
Great service. Very friendly and helpful.
trustpilot.com
Source: trustpilot.com
Very helpful, friendly and professional with arranging the renewal of my car insurance. Thank you Olivia at Tooting.
trustpilot.com
Source: trustpilot.com
I have been with A Plan (previously Sheltons) for over 30 years, nothing will ever replace the ability to resolve matters in person F2F (CV19 willing). They are competitive but there can be cheaper online options BUT they don't know me, I have to complete repeated forms time and time again, hidden unexplained exclusions and hard to reach - basically I would have to do all the searching. In the times I've needed them, A plan is only a quick call and they take away the pain and leg work when trouble strikes. use them.
trustpilot.com
Source: trustpilot.com
Excellent contact by phone and email prior to renewal. Renewing over phone very easy. Dealt with in a friendly manner.
trustpilot.com
Source: trustpilot.com
Helpful polite explained everything in detail.
I saved over £300 compared to AA for home and contents.
Also do my car insurance here.
trustpilot.com
Source: trustpilot.com
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