Howden Insurance

4.9/5 based on 63554 reviews
Latest Reviews
I have two vehicles insured with this company for the past two years & not had any issues at all they are very friendly on the phone & don’t take ages to answer the phone so would recommend the company
trustpilot.com
Source: trustpilot.com
Always get a very good service from A-Plan. Very helpful, efficient and professional but also very nice and friendly - and prices for car/home insurance are ver good.
trustpilot.com
Source: trustpilot.com
Very helpful & informative. Professional throughout & good price.
trustpilot.com
Source: trustpilot.com
V prompt and helpful service from the team at A plan; made all points in the policy - some petty some not- clear.

Would recommend for prompt personal service and attention to detail.
trustpilot.com
Source: trustpilot.com
Excellent service ... as usual! So easy to sort matters out with friendly helpful consultants. Thank you.
trustpilot.com
Source: trustpilot.com
Excellent customer service, with good but not pushy follow-up.
Proof of the pudding though, how good they might be in the event of a claim, so far so good.
trustpilot.com
Source: trustpilot.com
professional and very helpful. Informative. dealt with a team that cared I felt
trustpilot.com
Source: trustpilot.com
Very helpful with renewal, found the best price. Nice talking to local company.
trustpilot.com
Source: trustpilot.com
Real people answering the telephones who deal with your requirements politely and efficiently - we always feel we may pay a little bit more but love having a broker who will deal with issues when they come up - one claim a few years back was dealt with so smoothly. No complaints.
trustpilot.com
Source: trustpilot.com
All worked well. Process carried out over phone - very easy
trustpilot.com
Source: trustpilot.com
Brilliant customer service ! I Highly recommend Harry @aplan he is very helpful and knowledgeable .
trustpilot.com
Source: trustpilot.com
Could not had better service and help,keep up the good work thanks
trustpilot.com
Source: trustpilot.com
Very good
Quick service
Very friendly
trustpilot.com
Source: trustpilot.com
Quick response from Jack on the telephone, no waiting. Information as requested provided and questions answered promptly. Had a follow up call several days later with Georgina. Wow was she helpful, understood the query, rectified the problem. Efficient, helpful great telephone manner.
trustpilot.com
Source: trustpilot.com
Efficient and helpful
trustpilot.com
Source: trustpilot.com
No problems at all, a very pleasant girl named Aby dealt with my car insurance renewal.She was charming and efficient and saved me £50,so I will indeed have a very Merry Christmas
trustpilot.com
Source: trustpilot.com
They really know their stuff and offered competitively priced policies with the features I needed. I will continue to use A Plan’s services in the future.
trustpilot.com
Source: trustpilot.com
They were extremely quick and responsive to my initial inquiries. They found a great deal after my insurer tried to nearly double my annual premium.

Emailing them gets a response within minutes (less than 3 the last time I clocked it). I haven't made a claim with them for anything yet, but they've been great so far.
trustpilot.com
Source: trustpilot.com
Aplan Shirley have always been friendly and extremely helpful. Never a bother in getting queries answered whether by phone or in person. Their quotations are always very competitive and they will always look at the deal that is right for you, not always the cheapest. It is always nice to speak to someone who knows what he/she is talking about. 5 star every time.
trustpilot.com
Source: trustpilot.com
Always very polite and get to know you and get the best product for ones needs. Trust them with all my insurance.
trustpilot.com
Source: trustpilot.com
Very polite and helpful sales staff.
They explained well every quesion we asked.
Been with this company for quite a few years so it's got to be good !!!

Kenneth Perry
trustpilot.com
Source: trustpilot.com
great staff, very knowledgeable and helpful
trustpilot.com
Source: trustpilot.com
Moved all mine and wife's insurances to A Plan, as fed up with trying to speak to someone on an Internet company. Best thing I did. Customer service is superb, and prices are competitive.
trustpilot.com
Source: trustpilot.com
Very helpful advisor who explained everything about my policies and agreed a price which as acceptable
trustpilot.com
Source: trustpilot.com
I have been dealing with A Plan now for about 20 years and I have never been disappointed - which I think is excellent!
trustpilot.com
Source: trustpilot.com
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