Howden Insurance
Latest Reviews
First class service from Thatcham branch from very first contact through to completion. Special mention to Lisa Fisher for brilliant service throughout and Carlie Norwell for the initial introduction, advice and referral. Every contact was polite, efficient and knowledgable. Everything you would hope for, but never seem to get elsewhere and up until now... Brilliant! Well done!
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Fantastic Service from Joe and the team at A-Plan Insurance in Stratford Upon Avon. This is how customer service should be - well done guys!
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Teresa was very helpful. I'm glad I took the time looking elsewhere for car insurance, Teresa saved me £60... definitely worth it. Thank you
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Mark was very helpful this afternoon renewing van insurance. Been with 'A plan "many years now and haven't been disappointed.
Source: trustpilot.com
Good service
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Just want to say a big thank you to Catherine Smith for sorting out my home insurance today and getting it to an acceptable price for me. Thanks again for all your help, it was a pleasure doing business.
Source: trustpilot.com
Been with them for many years and very happy, you need to be able to trust who you are dealing with and l do.
Source: trustpilot.com
very pleased with their service.
Source: trustpilot.com
Excellent service as always
Very professional staff and extremely helpful
Very professional staff and extremely helpful
Source: trustpilot.com
the car insurance renewal was handled very professionally, in a friendly and courteous manner. The documents appeared correctly and promptly in the portal. However, in the next few days we received 3 or 4 intrusive phone calls asking us to consider other kinds of insurance which we had already told them we did not require in the original call. On each occasion there seemed to be no record of the previous conversations. We became very irritated and had to insist they amend their records and did not call again - this was disappointing.
Source: trustpilot.com
Very good service
Source: trustpilot.com
I have used A-Plan for well over 10 years now. They offer an excellent service and always find the best insurance deals available. I would recommend them in an instant. Highly professional and courteous. They make insurance easy.
Source: trustpilot.com
I have been very pleased with the service I have received from A-Plan Insurance, and as long as they find me the best insurance deals, I hope to remain with them for a long time.
Source: trustpilot.com
I have been with A-Plan Insurance Brokers St Albans since I first used them at the age of 21 and now I am nearly 74 I think I came make a useful few comments.
I have just renewed my car insurance with them but like all insurers the idea of rewarding the customer for loyalty seems to be waning somewhat. I can go to the online services of companies like Consumer.com and get hefty savings that A-Plan will endeavour to try and meet, but that leaves the onus on me to do the looking which if I was not Computer literate as some OAP's are not then they would be stung by the initial quotes given which I do not consider fare. Reward loyalty better!
I have just renewed my car insurance with them but like all insurers the idea of rewarding the customer for loyalty seems to be waning somewhat. I can go to the online services of companies like Consumer.com and get hefty savings that A-Plan will endeavour to try and meet, but that leaves the onus on me to do the looking which if I was not Computer literate as some OAP's are not then they would be stung by the initial quotes given which I do not consider fare. Reward loyalty better!
Source: trustpilot.com
Excellent service over the last couple of years. I find A Plan a pleasure to deal with
Source: trustpilot.com
Fantastic service, lovely staff
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Timeous, efficient and friendly, even a slight reduction.
Source: trustpilot.com
A great company to deal with , specifically the Thatcham branch. Very friendly , nothing is to much trouble and a competitive price .
Thank you
Thank you
Source: trustpilot.com
Helpful and I would be delighted to recommend to anyone
Source: trustpilot.com
Everyone worked hard to get me the best quote. Very happy to recommend
Source: trustpilot.com
Very friendly and helpful service
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Liz Holt in the Tooting Office was efficient and helpful. Our account is in safe hands.
Source: trustpilot.com
I have dealt with Rebecca Edwards on this and other issues over the past few months.She has proved to be both efficient and sympathetic.
Source: trustpilot.com
Great service, could not wish for better.
Source: trustpilot.com
I have all my insurance requirements with A Plan as they always provide a competitive and professional solution.
Source: trustpilot.com
