Howden Insurance
Latest Reviews
I was pleased with the initial quote for the insurance of our campervan. Then, when I returned the call to agree to taking out the policy, the agent then started quoting a higher cost as there were several “add on” benefits that increased the policy price. This then took the price up to the same as other policies we had considered but dismissed due to the high cost.
The agent was happy to consider these elements and not add these, the price was only a few pounds less in the end for the same policy.
I do feel the additional elements of a policy should be up front and transparent at the initial quote. There should not be additional costs added once the quote has been considered and agreed upon!
The agents I dealt with were both polite and courteous and I am happy with the policy I do have with the company.
The agent was happy to consider these elements and not add these, the price was only a few pounds less in the end for the same policy.
I do feel the additional elements of a policy should be up front and transparent at the initial quote. There should not be additional costs added once the quote has been considered and agreed upon!
The agents I dealt with were both polite and courteous and I am happy with the policy I do have with the company.
Source: trustpilot.com
The whole process was so good
Source: trustpilot.com
Very friendly, quick service. Answered all questions quickly.
Source: trustpilot.com
Excellent service great for campervan build in progress great price a pleasure to deal with
Source: trustpilot.com
Very helpful young lady who listened to me and helped me through the process
Source: trustpilot.com
The lady who we spoke with was very knowledgeable and concise in her explanation , and extremely courteous and understanding of our needs.
Source: trustpilot.com
Nigel was extremely helpful in organising our motor insurance, especially as we were coming off a fleet policy into personal names.
Source: trustpilot.com
Mathew was fantastic and made the process easy
Source: trustpilot.com
all good found what i needed
Source: trustpilot.com
Good quick service fair and open
Source: trustpilot.com
Helpful, clear and thorough service
Source: trustpilot.com
Very helpful
Source: trustpilot.com
That’s what I was happy with price and service
Source: trustpilot.com
Very Helpful
Source: trustpilot.com
The person in the office went out of his way to be helpful and fit in with our time constraints as well as saving us a considerable amount on our premium.
Source: trustpilot.com
Getting my reminder in good time. Price was as good as I could expect. Polite phone manner when contacted.
Source: trustpilot.com
SERVICE WAS GREAT
PRICE WAS GOOD
PRICE WAS GOOD
Source: trustpilot.com
Very helpful and prompt service.
Source: trustpilot.com
HUMAN CONTACT,POLICY EXPLAINED AND EASILY UNDERSTOOD
Source: trustpilot.com
Very good speedy and clear communication
Source: trustpilot.com
Great customer service
Source: trustpilot.com
Process was simple, didn't take long and it was nice to interact with a person.
Source: trustpilot.com
It was nice to have a conversation with a person rather than a machine and Alex was very helpful and professional.I am very pleased with the service that I received Thank you Alex!
Source: trustpilot.com
From when I first reported my accident they could not have been more helpful. Laura kept in touch with me the whole time, to make sure everything was going to plan and if I needed anything answering they were there to help straight away. Made everything stress free knowing they were there at the end of the phone.
Source: trustpilot.com
Friendly professional advice, delivered in a timely manner and when advised to ask any questions i felt as if this was genuine desire to help, cant ask for any more, would that other organisations offered the same level of service!
Source: trustpilot.com
