Howden Insurance
Latest Reviews
Disliked the fact that I had to "haggle" to get the best price available by running comparisons through various websites to reduce price by almost 25% from original renewal quotation received.
Source: trustpilot.com
Customer care by the advisor made it all easy phoned me back when I was available which was helpful and very helpful answering all my questions
Source: trustpilot.com
The insurance consultant was fantastic, she was so thorough. She really searched around for the right product for me. She explained everything so well. Thank you
Source: trustpilot.com
Great, trustworthy company
Would never use anyone else for our household insurance
Would never use anyone else for our household insurance
Source: trustpilot.com
Have found A plan very helpful with finding cover for us for many years, very happy with the quality of their services
Source: trustpilot.com
I have used A plan insurance for both my home & car insurance over the past years & have always found them to be super helpful & polite. They always find me the best deal & keep me informed & answer any questions I have with confidence. Would recommend them for sure.
Source: trustpilot.com
I was able to discuss my views and alter the final charges which I wanted to do.
Source: trustpilot.com
The advisor I spoke to, Debbie, was very helpful and understanding and she got me insured quite quickly. She was also so patient with me as I can struggle with my hearing while talking over the phone. I had no fault with the service :)
Source: trustpilot.com
A real person on the phone who made communication easy which helped me make the right choices.
Good range of services and not the cheapest but competitive prices.
Good range of services and not the cheapest but competitive prices.
Source: trustpilot.com
Everything was very easy from the first phone call. Staff were knowledgeable, efficient and proactive in all dealings. Thank you, Josh and team, for all your help!
Source: trustpilot.com
Phone answered quickly and politely, rang me back when I was unable to speak. Always helpful.
Source: trustpilot.com
Excellent team with great people skills. Local and National knowledge is very good. I strongly recommend these guys.
Source: trustpilot.com
A-plan insurance Poole, 140 High Street, Poole, Dorset, BH15 1DN, Mr Thomas Houlding the adviser working there was excellent at getting a very good price for my home contents only insurance and he was very helpful and ringing me back to keep me informed of the policy and price, if Thomas Houlding manager is reading my report, I would like the manager to tell Thomas personaly how pleased I was of his work and how he made me fill valued and he was very friendly too, and anything I asked for, nothing was to much trouble for Thomas Houlding, Well Done.
Source: trustpilot.com
I have been a customer of A-Plan's for over 25 years and their friendly, helpful and efficient customer service team are first class and the various insurance policies I have had over the years are also competitively priced. It's also refreshing that when you phone you always get to speak to a person immediately - something of a rarety these days! Well done A Plan!!
Source: trustpilot.com
Able to speak face to face with an actual person!
Megan at Exeter was extremely helpful.
Megan at Exeter was extremely helpful.
Source: trustpilot.com
I find the whole ( renewing insurance) made so ease being able to speak with a real person, and that you are always competitive
Source: trustpilot.com
The two gentlemen that delt with us were very very helpful and entertaining they made it a very pleasant experience even though we were parting with hard earn monies lol
Source: trustpilot.com
Well managed company giving honest service. Have the ability to search for a personalised product.
Source: trustpilot.com
Easy to deal with and called back in timely manner. Prices in similar range to comparison sites.
Source: trustpilot.com
Straightforward renewal, there were no changes. Efficient staff on the telephone. Paperwork and digital copy sent in timely manner.
Source: trustpilot.com
APlan have dealt with all our insurance needs over the years .we have always found staff to be helpful and pleasant ,looking round for the best deals for us , be it for the car or house insurance . I recently got a quote for my stepfather for his car insurance , he was saved nearly £250 pounds by A plan so is very pleased as are we .
Source: trustpilot.com
This afternoon Catherine Smith from the Tooting office phoned to speak to me about my home insurance renewal. She was very professional and great at explaining to me about the renewal policy she had to offer to cover my house for the coming next 12 months. To which I was happy to go ahead and renew .
Source: trustpilot.com
The representative Philip Hampton. Professional and efficient and made me feel like a valued customer.
Source: trustpilot.com
clearly advised on cover required and offered extra add on,s if needed. phone call to pre arrange cover and face to face conversation to explain policy so simple and quick to arrange, nice to chat to a human.
Source: trustpilot.com
They are so efficient. Always so professional- whoever you speak to is friendly and really knows how to deal with their customers.
They’ve done their checks before calling so can tell you immediately what quotes they have for you to consider.
They’re telephone skills are second to none!
They’ve done their checks before calling so can tell you immediately what quotes they have for you to consider.
They’re telephone skills are second to none!
Source: trustpilot.com
