Howden Insurance
Latest Reviews
Very helpful, knowledgeable and quickly took care of my needs
Source: trustpilot.com
Great customer service. They went over and above.
Source: trustpilot.com
It was very easy to get the insurance that I required, the member of staff on the phone was very polite and helpful.
Source: trustpilot.com
Everything was dealt with very professionally and quickly very pleased with the service
Source: trustpilot.com
Went above and beyond to get a better price and policy
Source: trustpilot.com
April sorted out my insurance policy. She had excellent product knowledge and all along her advice was really good. Impressive customer care skills and i felt she really did care that I got the right policy. Communication with Howden was excellent I quickly received all the necessary documents. Overall it made it easy to get the right car insurance
Source: trustpilot.com
I was initially pleased to go back to Howden (aka A-Plan) for my car insurance, although it takes too long to get through on the phone.
I got a superb price and policy for my classic Land Rover but then later discovered that they'd got my name wrong on HALF of my documents. Then I couldn't get back through to them to correct it. Such basic incompetence and poor accessibility needlessly wastes time and frustrates customers who, if like me, will feel that they carry the legal accountability for poor customer service.
UPDATE: Contacted me and corrected the error within 24 hours of this review. Amended to 3 stars.
I got a superb price and policy for my classic Land Rover but then later discovered that they'd got my name wrong on HALF of my documents. Then I couldn't get back through to them to correct it. Such basic incompetence and poor accessibility needlessly wastes time and frustrates customers who, if like me, will feel that they carry the legal accountability for poor customer service.
UPDATE: Contacted me and corrected the error within 24 hours of this review. Amended to 3 stars.
Source: trustpilot.com
good insurance but not as cheap as your competitors ?
Source: trustpilot.com
Howden Exeter office sorted out buildings, contents and car insurance for my elderly mother . They worked very hard to find good value insurance and were understanding friendly and professional. I would have given 5* but there was a hiccup with the payment for the car insurance which has been
resolved. Will use them again and recommend
resolved. Will use them again and recommend
Source: trustpilot.com
Matt was very approachable, friendly, knowledgeable & helpful with a competitive premium.
Source: trustpilot.com
these people are cool
Source: trustpilot.com
Very responsive and helpful. Spent a long time trying to get us the best deal for our camper insurance. Highly recommend.
Source: trustpilot.com
Good advice very helpful
Source: trustpilot.com
Very polite and professional.
Found a great deal with my car insurance.
Found a great deal with my car insurance.
Source: trustpilot.com
GREAT SERVICE, EFICIENT,HELPFUL AND REASONABLY PRICED
Source: trustpilot.com
We were interviewed by a personable representative. He was a good listener and did his best to secure a good outcome for us as customers.
We were satisfied with the outcome.
The above justifies 5 stars!
We were satisfied with the outcome.
The above justifies 5 stars!
Source: trustpilot.com
The whole experiance was first class. Staff knowing the product and keeping things simple to help me get the right cover. We had to arrange a call back and everything happened on the day and time discussed...could not be happier!!!
Source: trustpilot.com
I found your colleagues extremely helpful, friendly and very knowledgeable.
Source: trustpilot.com
Great experience, thank you for quality service.
Source: trustpilot.com
Simple and honest advice
Source: trustpilot.com
Nice and easy service
Source: trustpilot.com
Friendly helpful service
Source: trustpilot.com
Excellent service again from HOWDENS - and thanks to Ross for dealing with my case. Don’t be fooled by other companies offering cheaper deals - check the small print for what the are offering - HOWDENS are honest, competitive and easy to use…
Source: trustpilot.com
Excellent service from Rob Byrd for my company's annual review. It makes such a difference to have a point of contact who will look after you proactively with an attention to detail
Source: trustpilot.com
Luca who dealt with my quotation was very helpful and thorough,He found me a good deal that was substantially cheaper than my existing brokers renewal.
Source: trustpilot.com
