Howden Insurance
Latest Reviews
Thanks Pieter, for your professional approach.
Source: trustpilot.com
Price OK , customer service excellent .
"But " next years insurance will give a truer picture !!!
"But " next years insurance will give a truer picture !!!
Source: trustpilot.com
Helpful explanation of relative differences in insurance company alternative quotes
Source: trustpilot.com
This is our 6th consecutive year using A-plan. Think that’s a testament in itself. Customer service is excellent and refreshing to experience
Source: trustpilot.com
All staff helpful, polite and knowledgable. In a busy open plan office. However all agents/advisors always seems to offer such a calm disposition. Have recently transferred both home insurance and car insurance to A-Plan.
Source: trustpilot.com
Nice to speak to a call handler that is full of knowledge and very helpful. Great job Joe.
Source: trustpilot.com
Helpful and saved us a decent amount of money too.
Source: trustpilot.com
A-Plan staff are very helpful.they sorted me out with a new policy and made it very easy for me to unddrstand. Very good service will recomend to my friends.
Source: trustpilot.com
Throughout all my dealings with APlan and formerly John Lane i have found the staff to be incredibly friendly, helpful and knowledgeable. This applies whether looking for quotes, re-insuring or and managing claims and I can recommend them most highly. Personal Service personified!
Source: trustpilot.com
Was a little disappointed that despite replying to all the innumerable my replies were not recorded accurately. When the policy came through i had to phone and correct quite a few things. I also had to point out to them claims were still recorded on the policy that should have dropped off, therefore making the no claims discount two years less than it should have been. It turned out I was therefore overcharged. (and they couldn't refund it for 10 days until the policy came into effect)
Source: trustpilot.com
Fully explained, easy to understand. Friendly knowledgeable member of staff
Source: trustpilot.com
I RECEIVED A SWIFT AND EFFECTIVE RESPONSE TO MY NEEDS.
Source: trustpilot.com
When I went in I spoke to Ryan and he was very helpful all the way through my experience
He help me with everything and made all the calls to my insurance company
He help me with everything and made all the calls to my insurance company
Source: trustpilot.com
I was in a quandary as my previous long held insurance company had changed and had made it impossible for me to contact them without waiting for hours on the phone. Jasmine Smith answered my phone call, and very quickly and satisfactorily arranged this new insurance for me. I am very happy with the solution, and particularly with her help.
Source: trustpilot.com
they were very helpful and pleasent it did not take long to renew my policy and i got all that i need if i should ever need it
Source: trustpilot.com
Adam was helpful and easy to talk to
Source: trustpilot.com
Very helpful and thorough.
Source: trustpilot.com
Handled straightforwardly, relatively clear policy for simple requirements.
Source: trustpilot.com
Recently renewed my agri vehicle cover and also added private car cover. Dealt with efficiently and politely. Competitively priced also.
Source: trustpilot.com
Staff are knowledgeable and polite, and its nice to have that when buying insurance, but can be a little inflexible about the market
Source: trustpilot.com
Efficient, knowledgeable and friendly
Source: trustpilot.com
Very helpful in all departments
Source: trustpilot.com
they answer the phone and do not use a talking voice a good old fashioned company nearly a thing of the past .most companies are only interested in the last figures on the computer how much profit they have made .
Source: trustpilot.com
Renewing my home insurance was quick and easy and the cost was very reasonable for the amount of cover that was arranged.
Source: trustpilot.com
I’ve stayed with A-Plan Insurance for a number of years, not least because of the superb service I always get from them. Nothing is too much trouble finding the best deal for me. Well done.
Source: trustpilot.com
