Howden Insurance
Latest Reviews
Very professional, polite staff who know what they are talking about. Good service and got me a price I was happy with. Would recommend.
Source: trustpilot.com
Its always easy with professional staff. Nothing is negative but always a positive.
Source: trustpilot.com
Communication
Source: trustpilot.com
Always prepared to check to produce their lowest price, someone at the end of the phone to answer any queries.
Source: trustpilot.com
First class service , second year using A plan for car insurance .
Andrew excellent to deal with proper customer service , not the cheapest insurance you can get , but you get what you pay for , top class all round service & peace of mind.
Andrew excellent to deal with proper customer service , not the cheapest insurance you can get , but you get what you pay for , top class all round service & peace of mind.
Source: trustpilot.com
Very professional and knowledgeable staff
Source: trustpilot.com
Mark was friendly, extremely helpful and informative as to my options and documentation followed very swiftly.
Source: trustpilot.com
We have been a customer with A Plan for a good many years never changed our Insurance
Company, in fact we were with Sheldon's. We live in Eastbourne and always stayed with the Farnborough, Hants branch, always reliable, so thank you A Plan.
Company, in fact we were with Sheldon's. We live in Eastbourne and always stayed with the Farnborough, Hants branch, always reliable, so thank you A Plan.
Source: trustpilot.com
Max dealt with my car insurance 100%
Made the change of address and a new quote an easy transaction. Friendly, polite and cheerful.
Will certainly pass on A-Plan's contacts.
Made the change of address and a new quote an easy transaction. Friendly, polite and cheerful.
Will certainly pass on A-Plan's contacts.
Source: trustpilot.com
Very helpful. You talk to people not a machine.
Source: trustpilot.com
Personal, face-to-face, service from a very competent member of staff.
Source: trustpilot.com
They took the trouble to remind me that it was due for renewal and sent the paperwork through promptly by email and post.
Source: trustpilot.com
Great friendly and reliable service
Source: trustpilot.com
After an awful accident, in which my car was written off, my claim was dealt with very quickly and efficiently. I was loaned a replacement car and referred to a solicitor who handled mine and the child passengers claims.
Source: trustpilot.com
Very efficient service, insurance sorted out very quickly
Source: trustpilot.com
Great feedback and interactio
Source: trustpilot.com
Efficient service, good customer care
Source: trustpilot.com
I was mildly in a state of panic when I first made contact with A Plan Insurance since I had only recently received notice that Zurich with whom I had been dealing for car insurance for many years was withdrawing from direct involvement with clients in that business. Zurich had recommended that I contact A Plan when informiing me of their change of operation. I asked to speak with Mr Gauld. He was calm, businesslike and above all reassuring. My main worry was how easily I would find an insurer who would deal with a client of my age, 87.
Our conversation took its time, without hassle; it settled my mood and we exchanged a great deal of information. I felt I was in good hands. and that continued until my insurance was agreed and paid for. Subsequent conversations with A Plan were with whoever answered the phone; the important thing was that that person quickly found references to my business and dealt with my questions helpfully. I felt I was dealing with an efficient organisation.
I made my first contact with A Plan within a few days of the Zurich letter informing me of the changes in their operation; the date below is approximate.
Our conversation took its time, without hassle; it settled my mood and we exchanged a great deal of information. I felt I was in good hands. and that continued until my insurance was agreed and paid for. Subsequent conversations with A Plan were with whoever answered the phone; the important thing was that that person quickly found references to my business and dealt with my questions helpfully. I felt I was dealing with an efficient organisation.
I made my first contact with A Plan within a few days of the Zurich letter informing me of the changes in their operation; the date below is approximate.
Source: trustpilot.com
Answered the phone quickly which doesn’t happen very often these days ,have rung three times and always quickly answered,rang me back as the person l needed was busy ,gave me a good quote which l went ahead with ,my son recommended them so pleased he did
Source: trustpilot.com
Sheber Mutith was a terrific help today working our way through the various options for my motor insurance and arriving at the best value for my needs.
Source: trustpilot.com
Efficient, knowledgeable, polite. Saved me time and money
Source: trustpilot.com
Staff were extremely helpful and explained about no claims earned in policy where I was added driver being taken into consideration when taking out policy in my own name
Source: trustpilot.com
on the ball when you ring the company for quotes on any Insurance you require, the prices are very competitive and nine times out of ten they beat the competition
Source: trustpilot.com
Very helpful service from Catherine Smith (Tooting) explained everything and was very clear and cheerful
Source: trustpilot.com
Great Service friendly and knowledgeable providing cover fully tailored to my needs
Source: trustpilot.com
