Howden Insurance

4.9/5 based on 67903 reviews
Latest Reviews
A Company is only as good as its staff ! and the team at my A-Plan office are excellent in every way. You can pop into the office and they don't tell you to 'go home and go online' like so many companies today do, probably one reason why I have stayed with them for 10 years+
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We always find all of the staff at APlan very helpful and easy to deal with. Will use them again and recommend to others.
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Simple no fuss reminder, renewal and communication.
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The team in the Exeter office really show the value of using an insurance broker. Great service and good value. Thanks.
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Easy to renew, great service, would recommend
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So refreshing to find such a dedicated ,efficient and friendly service . Professional, knowledgeable and so prompt and that refers to every member of staff I have been in contact with .
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It was a refreshing change to speak to a real person to get a quote for my car insurance. Devan at A Plan was very helpful and met my expectations fully.
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The company are very reliable and keep in touch with me.
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Problem of being cut off the first phone call. Otherwise polite, helpful and proactive.
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Excellent service and informative staff. Highly satisfied
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Very easy process and person serving me was very knowledgable it was very quick
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A-plan are consistently excellent in their customer service, clarity of communication, and accuracy. Thoroughly recommended.
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Great experience, very helpful would recommend A Plan.
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The friendly staff and they were very helpful
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Quick and easy renewal with the team. A little more expensive than last year but still an acceptable increase to last year’s premium
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They did what I asked for no less or no more
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Honest friendly knowledgeable staff. There are cheaper. But the first time had a decrease in our policy.
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Personal touch over the phone
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Emma made the process of getting vehicle insurance really straightforward. I really value the service A Plan gives because you know you can trust it. Nothing is a problem and all the details are clearly gone through. Thank you Emma - I will definitely continue to use A Plan insurance as I have done for the last 10 years.
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Excellent customer service , efficient and polite
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Nicole was very thorough and helpful. She took time to answer all our queries and to explain things we didn't understand. We didn't feel pressured - just thoroughly informed. A very professional service.
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Alice made things incredible easy to change our insurance provider.
We have used an insurance broker's in the past but had over the last few years had tried to find the best policies ourselves.
This year we chose to use Alice's experience. We are really happy with the policies she found for us
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I revised my Home Insurance cover recently Jasmin and Charis couldn't have been more helpful. I got the cover I needed at the right price. Excellent.
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Paul was great to deal with, very helpful and knowledgeable. Only just changed to A plan so can’t comment on further service yet, but they came reccommended
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I found the whole procedure straight forward, the staff were pleasant, helpful, very professional to deal with whilst taking time to explain the quote and searching for a competitive price.
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