Howden Insurance
Latest Reviews
It would have been more helpful if I had a direct email address for my agent. He has failed to send me a link by which I can send him photographs that he requested.
Source: trustpilot.com
Excellent service today from Aimee Weaver at A-Plan insurance. A totally positive experience from start to finish, which culminated in a very satisfactory outcome. We have two motor policies and house insurance brokered by A-Plan, mainly because of their professionalism.
Source: trustpilot.com
Used a plan for years always been happy with them,however, this time we have renewed with them again half way through a policy due to a vehicle change, we have changed ins supplier so were due a refund from the original provider, rather than refunding the money a plan have taken the refund amount and I'm struggling to get it back. They also used my private account to take the outstanding payment instead of the business account details I have them, so not too happy this time which is a shame as I've said not really had a problem before with them.
Source: trustpilot.com
I am working with this company last 15years
Their service alway great
Their service alway great
Source: trustpilot.com
Like speaking to a friend
Source: trustpilot.com
The service and prices are excellent would highly recommend
Source: trustpilot.com
The young man who telephoned was most helpful
Source: trustpilot.com
I was recommended to use you to sort out my impending car insurance renewal. I was impressed at how easy you made it and how much nicer it is to do business face to face.
The only thing I found disappointing was that you no longer Award the person recommending you.
Jean Allen
The only thing I found disappointing was that you no longer Award the person recommending you.
Jean Allen
Source: trustpilot.com
A plan have been very helpful in renewing my car policy, I have been waiting for the policy to come via post for some time, very helpful when on telephone.
Source: trustpilot.com
We have been with A Plan insurance for many years now, sadly last year my husband died, I phoned to tell A Plan & they were so understanding, the person I spoke to put me at ease straight away & said if there was something I didn’t understand I could phone them.
Source: trustpilot.com
The understanding from Josh at the Harrogate office was really valuable definitely someone who understands the business
Source: trustpilot.com
Competent and helpful assistant
Source: trustpilot.com
Very pleasant and helpful...5 stars speaks for itself !
Source: trustpilot.com
You were given an email address for your customer S. Paget.
This is not it
This is not it
Source: trustpilot.com
A plan have always done their best to match or improve on any insurance quote previously received. Staff are polite and appear efficient and effective. I've never had any problems.
Source: trustpilot.com
Very good .. understanding of the client is 100 % and no heavy laden phone calls beforehand
Source: trustpilot.com
I’ve been with A-plan for years and continue to use the St Albans branch despite moving away 7 years ago. Every year I get a great deal, but also the help I get when I’ve had to resolve an issue with an insurance company has been worth its weight in gold. Today I was helped by Lori M and she was a pleasure to deal with, helpful, friendly and knowledgable. I will continue to go to this branch of A-plan for all of my insurance.
Source: trustpilot.com
Excellent service
Source: trustpilot.com
I asked for a comparative quote and it was supplied and was considerably cheaper than my existing insurer. Efficiently handled.
Source: trustpilot.com
Perfect service, the consultant was professional, easy to speak to and was very patient with every question I had.
Source: trustpilot.com
It was a friendly efficient service
Source: trustpilot.com
Great customer support and clear information
Source: trustpilot.com
I found Jon at St Albans branch very helpful.
He answered all my questions and helped me with the best home insurance plan for me.
I will be going back shortly to ask about my car insurance.
He answered all my questions and helped me with the best home insurance plan for me.
I will be going back shortly to ask about my car insurance.
Source: trustpilot.com
Easy to contact and willing to negotiate on offers. Dealt with Catherine Smith who was very helpful.
Source: trustpilot.com
Suzanne from A Plan made me aware of how caravans had gone up in price the last 12 months I gave her my new valuation and she made the whole process of ins renewal a pleasure.
Source: trustpilot.com
