Howden Insurance
Latest Reviews
When I renewed my home insurance with A-Plan at Thatcham, I was impressed with the service I received. They have helpful, professional and efficient advisors.
Source: trustpilot.com
Nice and easy to renew our policy.
Polite and friendly and helpful staff.
Polite and friendly and helpful staff.
Source: trustpilot.com
I always speak to a well mannered HUMAN that I can discuss the insurance with. I have been with this company now for a few years and always feel that I'm getting the best deal and I'm not being ripped off.
Source: trustpilot.com
A patient helpful representative who made the policy purchase process a relatively stress free experience, thank you.
Source: trustpilot.com
Having been with A-Plan insurance for 5 years, for both our cars and our Campervan, this year is no different. They are always the cheapest I can find, but whilst cost is important, I always find their service the best also. They are always very helpful, very friendly and their communications are excellent. They never send through a higher price on renewal, which you then have to contact them to negotiate down, the renewal price is already the lowest possible and, as stated above, always the lowest I can find. I highly recommend A-Plan (I always deal with the Thatcham office) to anyone looking for the best deal and the best service.
Source: trustpilot.com
Excellent service
Always get a response when calling and not on-hold for too long :) Polite & professional personnel that actually assist & manage your enquiry/amendment or renewal.
Actually a pleasure to deal with.....
Always get a response when calling and not on-hold for too long :) Polite & professional personnel that actually assist & manage your enquiry/amendment or renewal.
Actually a pleasure to deal with.....
Source: trustpilot.com
I appreciated speedy replies to phone calls and the very friendly and helpful attitude of the A Plan employee.
Source: trustpilot.com
Friendly approach to my insurance requirements.
Source: trustpilot.com
Been with thse for couple of years cheap great cover cant ask for nothing second to none
Source: trustpilot.com
Very easy. Good customer service instore.
Source: trustpilot.com
I always get an honest quote. The staff are all very good and polite.
Source: trustpilot.com
Number 1!! Having a phone number that was answered by a human. Thank you!
Source: trustpilot.com
Answered all my questions, honestly. Been with the company over 10 years
Source: trustpilot.com
I spoke to a professional person and it really helped.
The gentleman's name is Robbie Chandler.
The gentleman's name is Robbie Chandler.
Source: trustpilot.com
no response to my emails after policy was taken out
Source: trustpilot.com
Helpful customer service, explained things well; quotation and price reasonable.
Source: trustpilot.com
Success is leading to longer phone waits but A Plan are the best combination of decent policies and customer service that I've found.
Source: trustpilot.com
good service - passed on to the more appropriate branch who could handle our needs
Source: trustpilot.com
Helpful, efficient, flexible, competitive pricing. Used A Plan for years for home and car insurance and been very happy with their service.
I've made few claims over the years but those were handled professionally and effectively.
I've made few claims over the years but those were handled professionally and effectively.
Source: trustpilot.com
Professional discussions.
Source: trustpilot.com
The lady I spoke to was informed, efficient and friendly, the service overall was very good.
Source: trustpilot.com
First class business can’t fault them in anyway , highly recommend them
Source: trustpilot.com
My car and home insurance fell due at the same time. I had renewed my home insurance 7 days in advance then when I received the car insurance renewal as an after thought shopped around for both. I tried all the usual online comparison sites, which came up with nothing more favourable, so I thought I give A Plan a try.
James was incredibly quick, helpful and knowledgable. The premiums quoted for the same or better level of cover. Would recommend.
James was incredibly quick, helpful and knowledgable. The premiums quoted for the same or better level of cover. Would recommend.
Source: trustpilot.com
the service provided was first class all that i could have wished for
Source: trustpilot.com
No problems renewing and a reasonable price for reasonable cover
Source: trustpilot.com
