Howden Insurance

4.9/5 based on 70633 reviews
Latest Reviews
friendly and helpful staff. and the prices on the policies are very good.
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Tania who arranged our insurance was friendly, knowledgeable and very helpful with explanations. It made for a good experience.
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Great to deal with and a great result on my motor insurance.
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Callum really made sure, in a casual way, that I knew he was really understanding my needs and the industry overall. He went over the questions in a way that helped me understand the importance of them, and made sure he understood well what our business does
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Really great customer service from your efficient and excellent advisors
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Clear explanation. talk to real people, as local I went to their office, very helpful all sort in 15 minutes, very competitive.
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Dave asllett very helpful and sorted my van iñsurance
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Emma, Josh, Tom and all the team at Howdens in Shrewsbury are consistently excellent. A very valuable resource of efficiency and professional approach to their work in helping solve client requests.

There is full concentration on the subject and extremely helpful service. They could give lessons in how to run customer service. Far too many much less caring big businesses are so poor and unhelpful in this respect.
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Very helpful
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Easy to call into the shop in Horsham and arrange both my car and home insurance after first enquiring by phone, with excellent help from Daniele.
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We always find Howden Insurance's employees very courteous and helpful, and also find their prices competitive. One of the major plus sides is that you can actually speak to someone face to face.
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Howden formally known as (A-Plan) insurance have always dealt with my inquires and have given us better renewal prices, than high street brands. They always assist and handle call with the upmost respect, again better than the standard call centre. I have never walked into the branch, even though I have walked past it when I'm in town centre.
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they given me a very good service and price..
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From my first claim,howdens were very helpful and quick to get the ball rolling on my claim no issues all very efficient,thankyou howdens
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Helpful staff.
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I had a very knowledgable and helpful employee on the phone discussing my details . Helped me to make my decusion
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As I am getting older you told me about having my insurance monthly which helped me thank you
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Very polite staff at the Maidenhead branch
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First class service. Richard Spencer is without doubt the most pleasant and knowledgeable person I have ever dealt with reference insurance.
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Efficient, friendly service
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Listened to what we needed for our car insurance, gave us clear and concise answers, the price was acceptable to us and they were very professional
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I have now received a telephone conversation from the manager of my local Howden insurance ( Hereford ) , who with great patience explained the numberious reasons for the sudden increase of my wife's insurance quote
I now know and fully understand the reason for the increase .
I would like to add the manager treated me with politeness and fully explained the situation , therefore I would like to retract my previous adverse comments
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Good local service friendly staff👍😊
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Whenever I have to call I am met with a friendly and helpful person. There is no issue if you have not fully understood or need it to be explained again.
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Always professionally helpful and deliver best results.
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