Howden Insurance

4.9/5 based on 68100 reviews
Latest Reviews
I like that I can call into the branch and speak to an actual person, face to face.
When I had a problem with water backing up into my toilet and plumber had advised that this was a drain problem, not a plumbing problem, a drain engineer arrived within just a few hours and cleared the drain.
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Good to talk one to one on the phone
Very clear advice and every aspect was explained
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Face to face consultation.
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Good customer service on the phone and good price
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Done over the phone, a much more PERSONAL service. Thank you.
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I being whit A-Plan now Howden for more than 20 years, I keep with them because the Service always is very good with unbeatable prices.
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Usual efficient and friendly service, unbeatable value
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everything was excellent but a bit expensive
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I spoke to someone within a few seconds who was friendly and very helpful.
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I was very impressed
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I've just had the pleasure of conversation with Howden Sales specialist Ben lever to renew my motor insurance and as expected when dealing with the company Ben represented Howdens to the highest of levels. Ben listened to me and put together after detailed conversation exactly what I asked for at a fair price.
Your appointment of Ben was a great catch for your company as his manner and politeness in guiding me to the right insurance and the first class extras.
Thank you Ben.
20/10
I won't hesitate in passing your company and on to future clients.

Raymond "Plymouth"
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I am happy with the service & cover provided
Did do all business via royal mail as requested
Do concurrently think all insurance policies are higher than necessary especially with a no claims history
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Local friendly helpful company.
Have been customer for many years.
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Competitive quote by someone who knew the type of car. It helps!
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I wouldn't say great!, but the staff member explained why our insurance had gone up so much, although we were surprised that he did not mention our knock on February 20th 2023, just before our renewal in 2023. He also asked whether we had been aware of recent press regarding motor insurance! Surely nobody could not know! He mentioned age!! but didn't explain why if we took an 84 year old driver off the policy, the premium didn't change.
Surely, less risk on the policy, should be cheaper? Third party, fire and theft, less risk, Surely should be cheaper?!! We would maybe have preferred a more simple explanation. Did our policy go up so much because of the knock??
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Excellent customer service
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This was my first experience of dealing with an insurance broker; Alex, at the Staines office, talked me through the options and explained everything clearly. The price was competitive and documentation clear. The proof of the pudding may well be in managing any subsequent claims, but initial experience bodes well.
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Why quote a high price, then come down when I phone?
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Very helpful and friendly staff. Local office for any enquiries
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Local knowledge and great know how!
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Very good polite, friendly and professional service.
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Answers the phone or calls back!
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Great service and price nobody came near with quote
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Easy, straightforward communication. Will use again.
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Professional and helpful service
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