Darwin Glass have been amazing - stepping in immediately to do a huge job when we were let down by another fitter before Christmas. They started working on scaffolding in the snow and refused to be fazed by the complications that arose as the job went on. They have a real "can do" attitude - along with smiles!
Excellent job, right on time and very good value for money. Although they forgot that they were meant to change a couple of handles (as well as replace double glazing on a bay and normal window), they were happy to come back on another day to rectify.
Can't fault Darwin Glass at all! Great service.
Superb service, broken window boarded up within the 30 minutes given. New glass fitted very swiftly. Dave very polite even offered to clean up which i did't expect. I will be using him again waiting on quote for new front door. Highly recomend him. Sue in Shrewsbury
In March 2016, Ian J said:
Brilliant, friendly service. We have had 2 jobs done in the past 2 months and we are really pleased with both. Replacement door lock, replacement glass. Great service and pricing - would recommend.
Excellent service from Dave to fix my conservatory door and replace the glass. Very punctual and response time very quick when I rang him for a quote. Would highly recommend Darwin glass. Will use them in the future for any glazing jobs that we need doing.
The service recieved from David was excellent. Right from the initial enquiry, I felt confident that this company would fit my micro chip cat flap into my double glazed patio door with minimum fuss. I was unsure about this procedure as I had not been able to source local recommendations, but I can now wholeheartedly recommend Darwin glass
In May 2015, Harriet M said:
Excellent work, good responsiveness when I called. Punctual and reliable. I felt I could really trust Dave and he is an expert. And he tidied up after himself.
In May 2015, Roy H said:
Dave Jenkins has recently replaced several leaking double glazing sealed units and replaced worn hinges at my house. From my first contact with him I had no concerns about asking him to do the work. He was quick to respond and was very professional throughout. Not pushy, and his main aim was that I should be a satisfied customer. I am very satisfied and would not hesitate in recommending him to anyone else.
I just wanted to highlight the excellent service and quality received from Darwin Glass & Glazing, recently whilst decorating my living room the step ladder got knocked over (yes it was me !) and smashed through my patio window, to make things worse this was at 6pm on a Friday evening. I called Darwin Glass and spoke to David and he said that he can come over that evening to make the property safe and measure up the glass at the same time. sure enough David turned up within the hour and secured and measured the window for the replacement. The next morning David called to confirm the unit had been ordered and he would come straight over Monday morning, Monday morning came and David from Darwin Glass turned up removed the old window and installed the new one! The service received was excellent!
Dave Jenkins did a very poor job on a sash window replacement. After installing the window pane back in it's frame there was a 3mm gap in one corner. On pointing this out he promised to return to fix the problem but never came back or contacted me again. Poor workmanship and not trustworthy.
Reply from Emma R: DARWIN GLASS REPLIED: I do remember this gentleman. It was 6 months ago; he asked me to do a job for him, which I did I also gave him two little pieces of glass for free as he was such a nice gent. He phoned me a few days later and said a gap had appeared in one corner, to which I said I can come back and sort that for you, no problem. In the conversation he mentioned that he was going to work away for a few days and that his painter would be there to let me in. So I arranged over the phone to go back on the Friday - I did and no one was home so I could not gain access to the house. I left a note to call me but no one phoned back and the painter never contacted me either (he might have just nipped out). So there were no issues my end and that was the last I heard of the gent. I have had no call back from him, an email or anything. So in my defence, why was I not contacted again? I don't keep everyone's number but I must sincerely apologise for not popping back for a second re-visit and for not keeping his number to call him back and thirdly for this breakdown of communication. I would like to offer a full refund and to fix the job for FREE as he feels very let down. I have never done this before nor had this happen to the company that I have built. I would like to make it up to the gent as I have never let anyone down before and I'm very upset by this. Please forgive me and I wish he had contacted me again as none of this would have happened. Best wishes, Dave Jenkins.
In March 2015, Bob U said:
I spotted Dave glazing a window as I drove through Broseley. I stopped to explain that my double glazing had become badly condensated and could Darwin Windows quote me on fully re-double glazing of my 4 bedroom house. Dave came to measure-up the following day and advised me not to replace the windows but to simply replace the sealed glass cases. This worked out at just 10% of the anticipated cost of double glazing and was executed in just one morning. On completion it was impossible to see any trace of rework except for the smart sealing work and crystal clear glass. Whilst he was at it Dave resealed a leaking glazed door for me and made safe my storm damaged greenhouse as a favour. As far as glazers go there is no other option in my book. What a great guy. Thanks Dave. Thank you Darwin glass & Glazing
In March 2015, faye w said:
Absolutely fantastic service! Put a call in at 8am on a saturday morning and within the hour Dave was with us. His kind nature and proffesionalism made the situation calm and easy and within a few hours there was a nice new pane of glass in!! If you're in need of a quick, efficent and quality service this is the guy to call! Thank you :-)
In March 2015, Kevin M said:
Came out same day Great advice Great Price Job done Thanks Dave Will Use Again and recommend to all
In August 2014, Louise M said:
Just exactly as promised on the website and also other reviews - excellent, incredibly quick and effective service on a really difficult job. Also honest advice and 'above & beyond' in terms of how we sort out the bigger issues with our window !! Thank you Dave !
In July 2014, Chris J said:
Excellent service carried out on our replacement windows from the measuring to quoting to fitting all within the week and at a time that suited us. Well done and keep up this good work as it will pay in dividends. Thank you.
In June 2014, Melanie F said:
David, had to leave a glowing review for you after the fast and professional job you did at the Hall this week! Your knowledge and respect for this historical property was very welcome and I would have no hesitation in recommending you! Really a five star job! Thank you! Melanie
In May 2014, k c said:
Dave very friendly , good communications, great price, great product, turned up within promised time scale. 1st class job throughout. recommend very highly.