We greatly appreciated the care and attention for our family visit to mark my parents’ 80th birthdays. My parents were delighted, which makes me very pleased indeed. The hotel staff did all in their power to facilitate us and for that we are indebted to them. Indeed, they made us feel like special guests. We would recommend the hotel to our friends and intend to return ourselves on other occasions.

Shropshire is a great place to visit and certainly requires more than one visit, this was our fifth visit. We were recommended to stay at the Albright Hussey a year ago by a local gents shop owner. We tried to book last summer but the hotel had no availability for our desired weekend. So we booked for January 07. On check in we received a very warm welcome over a glass of sherry, and a very pleasant porter then escorted us to our room. The executive room we booked was spacious, very clean and comfortable; the bathroom had a great power shower. Before dinner we went for a stroll down an adjacent footpath, which led us accross, the Battlefield of Shrewsbury to the Battlefield church. Dinner was a first class experience; we met Malcolm and his team. The service was subtle and very efficient, the food delicious. I would certainly recommend the local beef fillet; it just melted in my mouth. For January the hotel was incredibly busy but there was no lacking in attention to detail.
The hotel is conveniently located to the town centre and the local road links. The setting is idyllic and a return in spring (a must) is already booked. Shropshire is a favourite and now we have a favourite hotel to compliment it.

I stayed at this hotel for one night on a business trip. We arrived late in the evening but were greeted hospitably and shown to our rooms individually. The service in the bar and restaurant and excellent, and we had no complaints about the food. We were fortunate enough to be bumped up to a suite each from standard rooms, and I was treated to one of the nicest rooms I've had the pleasure of staying in, complete with four-poster bed and a Jacuzzi in the bathroom. My only complaint was that I was only able to stay one night!

Paid £105/ night B&B and ate at the hotel both nights. We had a lovely time but had a few minor gripes.

We were welcomed at reception with a sherry and our bags were quickly taken to our room. The decor was very nice and the room had all the usual mod cons. The evening meal was lovely and there is an extensive wine list. Breakfast next day was good but you do get forgotten in the corner and have to seek out your extra tea. Dinner the next night had the same menu with no new choices (would have made a big difference)..Very tasty though. Sunday breakfast is help yourself and good, Toast a bit soggy was the only minor.

The main problems were check out on Sunday took ages with a queue of unhappy guests in front of me - their payment machine had broken so perhaps forgivable. Other points to improve are only two bottles of toiletries and a single flannel not enough for two days (but easy to get more), and some maintenance needed in the bathroom.

The hotel has a great setting, part 15th century buildings, the remains of a moat, and black swans. Very peaceful and relaxing. Excellent terrace overlooking the moat.

Our room was quiet, well finished and adequately equipped. A few of the rooms are in the old part, but most are in a modern annex.

The restaurant food was good but not outstanding.

The staff are simply fantastic; they really make all the difference. I can't praise the staff enough.

The only possible negative is that they have a lot of weddings: there was a wedding on two of the three nights we stayed. We weren't disturbed but I understand that others were. The problem doesn't seem to be the music - the function suite is well away from the bedrooms and the music finished by 11.30 anyway - but noise of people in the car park and cars leaving. Still, my advice is don't let this put you off.

Was looking for somewhere to stay in Shrewsbury that had a bit of style and more of a splurge than a B&B. There wasn't a huge amount of choice so we went with Albright Hussey and stayed in their largest suite, which seems to be mainly occupied by bridal couples. It had a huge bedroom dating from 1524 (floors and ceilings were not even close to parallel, which was quaint) and nice views out over a little stream populated by black swans and ducks. And a massive bathroom with a large Spa bath (jets weren't very powerful though, so don't expect too much from that).

We ate at the hotel restaurant in the evening. It has pretensions of grandeur - to be fair the dining rooms are very atmospheric - but the cooking and service don't quite live up to it. That's not to say that the food is poor, our meal was fine, in fact. It just wasn't in the same league as somewhere like Dinham Hall in Ludlow. You get the impression that there isn't much fine dining competition in the area to keep the chefs on their toes. Certainly there were plenty of locals in there enjoying themselves and talking about making bookings for Christmas already. The service was a bit vague and we were served rather slowly in the bar - but not as slowly as an elderly couple who had to wait at least 5 minutes before anyone even bothered to ask them what they would like to drink. Not good enough for a 4 star hotel.

It clearly caters for lots of wedding receptions and there was one on while we were there. But they did a good job in keeping the reception guests away from the hotel guests, which can sometimes be a problem in small hotels.

Overall, the hotel experience was very comfortable and there was nothing that particularly jarred on the senses, apart from a workman starting to saw timber outside our window at 8.45am on Sunday morning. The owners have clearly had to spend a great deal of money in restoring the ancient buildings to make a comfortable hotel but the end result lacks style in the furnishings and is missing some professionalism in the service. For £190 a night I would expect a bit better - but it was still a good stay. We just felt like outsiders rather than treasured guests.

Andrew

Fantasic stay in an idealist setting. Bedrooms are of good size and well equiped. Dinner on the new patio in the sunshine was great - the only bad point being the "over welcoming" restaurant manager who wouldnt leave us alone and kept going on and on while we were trying to have a romantic meal! He was a bit to much in the face for us Apart from that the staff were super! Will be back.

I booked one night's stay over the internet for a business stay (at a cut-price rate), and was not expecting anything exceptional, but was greatly and pleasantly surprised. Even though my room was in the new part, it was comfortable and well-equipped, the shower was excellent, and I loved the views over the fields. On a very humid summer's night it was great to have drinks and dinner on the terrace with its collection of black swans and views over to distant hills. The food was really good, delicious (local apparently) chicken, and a heavenly home-made marjoram-scented mascarpone ice-cream with grilled figs. But the best thing of all was the amazingly friendly staff. As a female on my own, they made me feel so welcome, and were just really lovely, genuine people who went out of their way to make sure my stay was as pleasant and comfortable as possible. The lady serving breakfast in the morning was just fabulous. I left feeling strongly that I wanted to write a good review when I got back to praise this lovely hotel, I only wished I could have stayed for longer. Highly recommended.

This is one of the best examples of the ludicrousness of the Star evaluation systems. According to the AA, for example, this hotel deserves three stars. Yet, for anyone who enters the reception area it becomes plain rather quickly that this establishment is something special. The medieval building exudes atmosphere and ambience, complete with moat and black swans in the garden. However, as so often, it is the small things that make a stay here something out of the ordinary. Staff are an admirable blend of detached efficiency and friendliness with just the right touch of joviality. They, obviously, enjoy working here, which is transmitted to the guest. Those who arrive are greeted not with a formulaic welcome that could have come out of an industrial instruction manual but with genuine pleasure and politeness. Attentativeness can assume proportions one is not used to, even from higher rated hotels, as I noticed when I asked the gentleman who showed me to my room where breakfast was going to be served in the morning. Two minutes later this was followed up by a phone call from reception to make absolutely sure that I would not go astray the next day. The same attention to detail can be found in the bar and restaurant. Food is of a very high standard and it is good to see that workmen on a contract are treated with the same personal touch as the seasoned business traveller or recently married couple. All this comes at a very reasonable price. The single rate for the quirky Corbett Suite in which I stayed was £79.00 and goes up to £120.00 for double occupancy. For that money one gets a twin-bed room with its own stair case and a bathroom that is as large as the bedroom. Considering the style and class of this hotel the money seems well spent to me.

"what a find! after a long day i checked in late, 9.20pm, and received a really warm and welcoming welcome. i was offered a glass of sherry as i signed in and then personally taken to my room, which i found to be very comfortable and spotless. i came down to dinner at 9.40pm to another warm greeting from malcolm and his team, even though it was late i did not feel rushed at all. the food and service were excellent. it was a joy to find a hotel that really enjoys providing quality service and accommodation unlike many company group hotels i have to stay in. i just hope i will visit shropshire soon!"

This house provided comfortable accommodations and the staff were exceptionally friendly and helpful. Upon arrival, we found out that we were the only ones staying in the house that weren't part of the large wedding reception that was going on that day/evening. This actually made our stay extra special because Malcolm (the restaurant manager) kept the restaurant open for the evening just to serve us. We had the best table in the place and dinner was sensational. Malcolm regaled us with funny stories and witty banter.

The room itself was bit on the small side with just enough room for the queen size bed and then about 4 feet of clearance around each side of the bed. However, the room was clean and the bed was comfy. Room service breakfast was just OK. The house itself and the grounds were lovely and we hadn't ever seen black swans so that was a fun little surprise.

All in all, we enjoyed our stay and would recommend this house to others.

Most enjoyable short stay only slightly marred by not having a bright enough light to read the newspaper by in bed. (2937243)

very comfortable bed relaxing ambience delicious meal, very pleasant staff
a bedside light bright enough to read by - not just your hotel almost every hotel I have stayed in either in uk or abroad

The guest house was a beautiful country home, with the first section built in the 1400s, another section added a few hundred years later, and the newest section built to blend in beautifully with the original architecture. The service was very friendly and personal. The staff were fantastic - the best. Our room had a four-poster bed, with an attached sitting room with fold-out sofa for our teen daughters. It was spotlessly clean. The view of the mountains was serene, and the gardens were painstakingly tended by a friendly older gentleman. Dinner in the restaurant is a must - breakfast even better! I would highly recommend this guest house!