PC ResQ (pronounced PC Rescue) is a family run IT Support business based in Twickenham. Our mission is to make your IT work for you - not the other way round.
The business was setup in 2003 by Hefin Harries, with over 23 years’ experience in providing quality IT support to well established organisations throughout the UK and overseas.
Whether you have a PC or a Mac at the HOME or in a BUSINESS with up to 16 staff and need help or advice with your computer(s), mobile devices or the network in general, you're in the right place.
Has your computer become infected with a virus or Malware, worried about losing your data and don’t have a backup in place or maybe you’ve already lost some data and need help getting it back?
Just bought yourself a new system and need help in getting everything transferred from your old computer? Maybe your computer’s completely died and you need access to your data quick?
Is your computer feeling a bit under the weather and could do with a health check? Are you having a nightmare configuring your emails on your system or mobile device? Is your Wi-Fi, network or broadband giving your grief?
Are you worried that your system doesn’t have the right level of protection? Want peace of mind that your data is safe and secure?
Do you feel that you're on the wrong email system for you needs? Need advice on alternatives and help in moving across if need be?
TOP TIP – Instead of waiting for a problem to happen, getting your system in to a healthy condition can only help in reducing the likelihood of a problem happening in the first place.
- Not a word of gobbledygook spoken. We’ll talk to you in plain English.
- No call-out fee.
- Free no obligation advice.
- Over 23 years’ experience in saving people from IT meltdown.
- We don’t just fix a problem and wave goodbye. We go the extra mile and advise on other areas of your system that could be improved that will be of benefit to you.
- Most issues are fixed by remote access (over the telephone), but if this isn’t possible, there’s no need for you to unplug anything; we’ll come and visit you.
- No twiddling of thumbs waiting for us to visit. We’re very precise on our arrival times.
For a quick response call
PC ResQ today on 020 8088 2145
One phone call saved me £278.
“My PC was infected with the CryptoLocker bug. Very scary to find all your work documents locked with a notice demanding a sum of £350 pounds to get them back! PC ResQ was superb in resolving this awful virus and helped me avoid paying the ransom.
I use them to look after all my IT concerns in my business and at home. They are brilliant and you just know any problem will be resolved quickly and efficiently by a true professional.”
Matthew Pierce - Sales & Lettings Estate Agency – Claygate
“I’ve used PC ResQ for eleven years now. That should say enough, but I’d just like to say that they have not let me down once. I spent a lot of time in the UK, Greece and the USA and instead of relying on local professionals; I get PC ResQ to take remote access instead because I trust them. They are punctual, knowledgeable, honest and great to deal with. Feel very comfortable in talking to them even with my limited set of computer skills.”
Josephine Comninos, Teddington
MAC CHECK UP - We contacted PC ResQ for advice on whether our outdated Mac computer needed replacing. We were impressed by Hefin’s expertise and speed in cleaning up our Mac. He assured us that it met...
PRINTER AND MICROSOFT WORD PROBLEMS - After a visit from Hefin at PC ResQ, our printing, internet and Office programs issues have all been resolved. Highly recommended and extremely pleasant to deal with.
BRAND NEW MACHINE - I was having major problems with my aged computer and decided it was time for an upgrade. PC ResQ kindly transferred all the documents and photos from my old machine and configured...
I called Hefin and he was most responsive, getting back to me within a couple of hours. I found his advertisement in a local magazine and it is good to have a reliable IT expert in our area. I was unable...
IT ISSUES FIXED - We called PC ResQ to sort out a whole host of IT issues. Not only were they able to solve the technical problems, but they gave us some great advice. We would highly recommend PC ResQ.